Hotels in Hanoi

"Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service."

"Fantastic stay. Right in the heart of the old quarter. You could walk all around. Great breakfast also and a really comfortable room. The staff is absolutely amazing. Highly recommended."

"The rooms were really big and clean. Location of the hotel is conveniently located in a nice mall. Really walkable to almost all attractions in old town. Food and convenience stores are plenty in the area. Bathroom was clean too."

"Beautiful property. Friendly and patient staff members. Great experience."

"Great location and lovely hotel. Staff on reception super helpful and offering advice on best places to visit in Hanoi."

"Great location, friendly and helpful staff. We stayed with family - 2 adults and 2 kids. Family room was ideal."

"Just amazing exp"

"We stayed here for three nights split into two stays with our Halong Bay cruise in between them. We wanted to travel light for the boat and the hotel had no issue in keeping our suitcases safely locked away for us. From the moment you arrive to the time you depart, you can expect top class service with lots of friendly smiles. One of the front desk managers , Sophie (I guess this as she wore a smart business suit compared to the others who were in traditional Ao Dai outfits), went out of her way to make sure we got our Halong Bay tour bus. As it was a bigger bus it couldn’t come down our tight street so she took the call from our guide and then personally escorted us with one of the doorman up to the corner where she had arranged for us to be picked up. Thanks Sophie! The room was modern in a classic French style and everything worked perfectly. It was small but it was what we paid for and what you expect in a major city where land is precious. We actually got an upgrade to same room type but a better view on both occasions, one with lake views on the top floor. Very comfortable with a great walk in shower and top notch bed and bedding. Breakfast is on the twelfth floor so you get awesome views of the city and Lake Hoan Kiem. Staff are very friendly and very attentive and switched on. Barista coffee is available at an extra cost, but the included coffee and tea will be refilled regularly at your table by one of the numerous vigilant team members. The buffet itself is "

"The staff were absolutely top notch during my stay. Full of recommendations, a lot of patience, and lovely smiles at all hours of the day…even at 3 o’clock in the morning."