Melia Hanoi

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Outdoor pool
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Grand Premium Room | Room

Overview of Melia Hanoi

Melia Hanoi

5-star property
Luxury hotel with 2 restaurants, near Hoan Kiem Lake

8.8/10 Fabulous

780 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Hoan Kiem
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Opera House - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 48 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Giap Bat Station - 21 min drive
  • Hanoi Long Bien Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Kimono - 3 min walk
  • New York Sports Bar - 4 min walk
  • San Ho - 4 min walk
  • Vegan Banh Mi - 4 min walk
  • Maison Marou Hanoi - 4 min walk

About this property

Melia Hanoi

5-star luxury hotel in the heart of Hoan Kiem
Consider a stay at Melia Hanoi and take advantage of a roundtrip airport shuttle, a terrace, and shopping on site. Indulge in a Swedish massage, a body wrap, and a manicure/pedicure at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Yoga classes and aerobics classes are offered at the health club; Melia Hanoi also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and wedding services
  • Concierge services, massage treatment rooms, and a front desk safe
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All 306 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Japanese, Maltese, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 12:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Maltese
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

El Patio - This restaurant serves breakfast, brunch, lunch, and dinner.
El Oriental - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between VND 600000 and VND 1300000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 3500000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 1843380.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi offer free cancellation for a full refund?
Yes, Melia Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Melia Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Melia Hanoi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Melia Hanoi?
Sorry, pets aren't allowed.
Is parking offered on site at Melia Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by Melia Hanoi?
Yes, an airport shuttle is available. The charge is VND 3500000 per vehicle one-way.
What are the check-in and check-out times at Melia Hanoi?
You can check in from 2:00 PM - 12:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Melia Hanoi and nearby?
Onsite recreation at Melia Hanoi includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Melia Hanoi also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Melia Hanoi?
Yes, there are 2 onsite restaurants. Nearby restaurants include Kimono (3-min walk), New York Sports Bar (4-min walk), and San Ho (4-min walk).
What's the area around Melia Hanoi like?
Melia Hanoi is in Hoan Kiem, a short 8-minute walk from Hoan Kiem Lake and 9 minutes' walk from St. Joseph's Cathedral. Travelers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Malynda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall pretty good location. It is walking distance to Hanoi exhibition centre. Breakfast selection is good.
Ang, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lea Ching, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
cuong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Malynda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

Highly Recommended
Highly recommend to stay here. I love the bfast and the pillows menu. Will definitely be back. 😁
Ruchan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

y Recommend
Great location. Superior workout facility! Very helpful staff. Beautiful room!
Joanne, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were very efficient and friendly.) Would highly recommend to others for a peaceful stay in Hanoi.
TN, 3-night trip with friends
Verified Expedia guest review