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Novotel Suites Hanoi

4-star hotel with 2 bars/lounges, near Indochina Plaza Ha Noi

  • Free WiFi and free parking
From
P4,166

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Studio, 2 Twin Beds - Living Area
  • Courtyard View
  • Outdoor Pool
Outdoor Pool. Image 1 of 60.
1 / 60Outdoor Pool
5 Duy Tan Street, Hanoi, Vietnam
8.8.Fabulous.
  • I stay here often whenever I visit for business meeting

    Feb 17, 2020

  • Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong…

    Jan 18, 2020

See all 51 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Kitchenette

    Property highlights

    Main amenities

    • 151 guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • 1 outdoor pool
    • Rooftop terrace
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)

    What’s around

    • In Dịch Vọng Hậu
    • My Dinh National Stadium - 43 min walk
    • Indochina Plaza Ha Noi - 11 min walk
    • My Dinh Aquatics Centre - 36 min walk
    • Embassy of Japan - 2.4 mi / 3.9 km
    • Vietnam National Convention Center - 2.5 mi / 4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Studio, 1 King Bed
    • Deluxe Studio, 2 Twin Beds
    • Executive Apartment, 2 Bedrooms
    • Superior Studio, 1 King Bed
    • Executive Apartment, 1 Bedroom

    What’s around

    Landmarks

    • In Dịch Vọng Hậu
    • My Dinh National Stadium - 43 min walk
    • Indochina Plaza Ha Noi - 11 min walk
    • My Dinh Aquatics Centre - 36 min walk
    • Embassy of Japan - 2.4 mi / 3.9 km
    • Vietnam National Convention Center - 2.5 mi / 4 km
    • US Embassy - 2.8 mi / 4.5 km
    • Temple of Literature - 4 mi / 6.4 km
    • Ho Chi Minh Mausoleum - 4.2 mi / 6.8 km
    • Hoan Kiem Lake - 5 mi / 8 km
    • Embassy of Austria - 5 mi / 8.1 km

    Getting around

    • Noi Bai Intl. Airport (HAN) - 23 min drive
    • Hanoi Railway Station - 7 min drive
    • Hanoi Long Bien Station - 9 min drive
    • Hanoi Giap Bat Station - 10 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    5 Duy Tan Street, Hanoi, Vietnam

    At a glance

    Hotel size

    • This hotel has 151 rooms
    • This hotel is arranged over 17 floors

    Arriving/leaving

    • Check-in time 2 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • 24-hour fitness facilities
    • Steam room
    • Sauna
    • Playground on site
    • Pool sun loungers
    • Fitness facilities
    • Pool umbrellas

    Working away

    • Business center
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 1938
    • Conference space size (meters) - 180
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2015
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Rooftop terrace
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • Chinese
    • English
    • French
    • Italian
    • Japanese
    • Korean
    • Spanish
    • Vietnamese

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchenette
    • Cookware, dishware, and utensils
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

    Rooftop Bar - Onsite rooftop bar. Open daily.

    Gourmet Bar - This lobby lounge serves light fare only. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of VND 420000 for adults and VND 210000 for children (approximately)
    • Airport shuttle service is offered for an extra charge of VND 1150000 per vehicle (one-way, Maximum occupancy 4)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Childcare is available for an extra charge
    • Rollaway beds are available for VND 981750 per night
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle service for children up to age 15 costs VND 1150000 (one-way)
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    ParkingPay at property

    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 10:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Long-term renters welcome.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Novotel Suites Hanoi Opening March 2016 Hotel
    • Novotel Suites Hanoi (Opening April 2016)
    • Novotel Suites Hanoi Hotel
    • Novotel Suites Hanoi (Opening May 2016)
    • Novotel Suites
    • Novotel Suites Hanoi Hotel
    • Novotel Suites Hanoi Hanoi
    • Novotel Suites Hanoi Hotel Hanoi
    • Novotel Suites Opening March 2016 Hotel
    • Novotel Suites Hanoi Opening March 2016
    • Novotel Suites Opening March 2016
    • Novotel Suites Hanoi Opening May 2016 Hotel
    • Novotel Suites Opening May 2016 Hotel
    • Novotel Suites Hanoi Opening May 2016
    • Novotel Suites Opening May 2016
    • Novotel Suites Hanoi (Opening March 2016)

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Novotel Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
    • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, Food Exchange offers local and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Phế Liệu Việt (4-min walk), Akaari Japanese Restaurant (6-min walk), and Gogi House (7-min walk).
    • Yes, an airport shuttle is available. The charge is VND 1150000 per vehicle one-way.
    • Novotel Suites Hanoi has 2 bars and an outdoor pool, as well as a 24-hour fitness center and a sauna.
    8.8.Fabulous.
    • 10.0.Exceptional

      Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!

      Erin, 2 night business trip, Sep 11, 2019

      Verified Expedia guest review

    • 8.0.Very good

      I’ll be back this hotel for business soon and quite nice get there.

      3 night romance trip, Aug 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice and comfortable stay

      Very nice rooms and good for long business trips. A home away from home.

      3 night business trip, Aug 19, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      I don’t like the cleanliness of food. At lunch buffet, I eat clams with contain a lot of sand. This is not acceptable.

      Kanniphat, 2 night business trip, Aug 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Food exchange breakfast was excellent. Rooms excellent. 2 TV with many channels. Staff helpful.

      3 night family trip, Aug 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very cosy and clean. Staff are freindly and helpful.

      6 night business trip, Jul 13, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Clean and cozy room, friendly staff. Not crowded much,

      2 night trip, May 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good and comfortable

      Hotel rooms are clean and bed is comfortable. Service and breakfast is good. Location is also good away from city centre noise and crowded old quarter. Near by shopping street and eateries..

      PATEL, 3 night family trip, Apr 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good hotel, excellent service. We arrived almost at mid-night but needed a drink and the reception help us arrange for the bar to wait for us before they close. Appreciate the arrangements.

      2 night business trip, Apr 2, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Spacious room and easy to find food.

      Room is specious and good location for food.

      Jim, 2 night business trip, Feb 25, 2019

      Verified Hotels.com guest review

    See all 51 reviews