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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Santiago Bernabéu Stadium

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Bathroom
Lobby
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The price is P18,531
P20,385 total
includes taxes & fees
Jan 12 - Jan 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Accessible

Bathroom

Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout drapes

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout drapes

Classic Double Room with Parking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Spa
Airport transfer
Parking available
Free WiFi
9.4 out of 10, Exceptional, (1000)
The price is P17,447
P19,191 total
includes taxes & fees
Jan 28 - Jan 29
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About the neighborhood

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive - 2.6 km
  • Gran Via - 4 min drive - 3.0 km
  • Prado Museum - 5 min drive - 3.6 km
  • Puerta del Sol - 7 min drive - 5.2 km
  • Plaza Mayor - 7 min drive - 5.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be just a 5-minute drive from Santiago Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from WiZink Center and El Retiro Park. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?
Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais & Châteaux Heritage Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Relais & Châteaux Heritage Madrid?
Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.
Is airport shuttle service offered by Relais & Châteaux Heritage Madrid?
Yes, an airport shuttle is available. The charge is EUR 170 per vehicle roundtrip.
What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Relais & Châteaux Heritage Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Relais & Châteaux Heritage Madrid and nearby?
Recommended spots to visit include Santiago Bernabéu Stadium (1.6 mi) and Gran Via (1.8 mi), along with Prado Museum (2 mi) and Puerta del Sol (2.1 mi).
Are there restaurants at or near Relais & Châteaux Heritage Madrid?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Relais & Châteaux Heritage Madrid like?
Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Brant, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

RALPH, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

T, 2-night business trip
Verified Hotels.com guest review

6/10 Good

No VIP benefits !! No room upgrade. !! I am suspicious if the Expedia VIP status ever works for the room upgrade.
Jinbae, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Fantastic property. Great service and restaurant
Ramon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madrid’s Nest
Fantastic All good
NICOLAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The property is in a great location for shopping and dining.
William, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel was on a nice area , the room was really small, no bathroom door inconvenient I was traveling with some friends
Jeane, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great staff
Christian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

William, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, well located, super clean rooms.
Jonathan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was PERFECT for our short trip to Madrid. We loved it so much that we want to come back just to stay at Relais & Châteaux Heritage again! Arian, Juan, Esebon, and A’lvaro were wonderful to us and gave us the most wonderful experience possible. Front desk is available 24/7!! We never had a single issue, and they were always willing to hail a cab for us for our day and night adventures in the city. The bathrooms were super clean. The bed was incredibly comfy, so comfy that my husband and I looked forward to our daily naps! 10/10! Highly recommend.
Veronica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Evren, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay. Extremely well located. Property is pristine. The staff were absolutely professional and friendly. Too notch. A true Relais & Chateaux experience. Can’t wait to be back in Madrid and stay here again.
Gustavo, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was amazing. The staff were extremely accommodating and friendly, and the room was fantastic. The bed was very comfortable and the AC was the best we have ever had in Europe. We will definitely stay there again in the future.
Eron, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and room
Laura, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eclectic
BRYAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful and the staff are very kind.
Frank, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nada, 3-night trip
Verified Expedia guest review

10/10 Exceptional

They were beyond perfect
ana, 1-night trip
Verified Expedia guest review