Choose dates to view prices

Hotel Emperador

Photo gallery for Hotel Emperador

Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4.0 star property
4-star hotel with outdoor pool, near Gran Via Street

9.0/10 Superb

1,031 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Gran Via 53, Madrid, Madrid, 28013

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • El Retiro Park - 22 min walk
  • Prado Museum - 23 min walk
  • Plaza de Santa Ana - 9 min drive
  • Puerta de Alcala - 11 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive
  • WiZink Center - 13 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 30 min walk
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Callao Station - 3 min walk

Restaurants

  • Padrao - 2 min walk
  • Da Nicola - 2 min walk
  • Curry Masala - 2 min walk
  • Casa Lafu - 3 min walk
  • La Libanesa - 3 min walk

About this property

Hotel Emperador

Hotel Emperador features a rooftop terrace and puts you just steps from Gran Via Street. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar, and a seasonal outdoor pool are other highlights at this upscale hotel. Fellow travelers like that it's only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 3 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

Working away

  • Business center
  • 11 meeting rooms
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1947
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Art gallery on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children

Children & extra beds

  • Rollaway beds are available for EUR 38.5 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador offer free cancellation for a full refund?
Yes, Hotel Emperador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Emperador?
As of February 8, 2023, prices found for a 1-night stay for 2 adults at Hotel Emperador on February 12, 2023 start from P 7,268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Emperador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Emperador?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Emperador?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Emperador?
Sorry, there's no onsite parking at Hotel Emperador.
What are the check-in and check-out times at Hotel Emperador?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Emperador?
No, this hotel doesn't have a casino, but Casino de Madrid (11-min walk) is nearby.
What is there to do at Hotel Emperador and nearby?
Hotel Emperador has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Emperador?
Yes. Nearby restaurants include Tian Tian (3-min walk), El Horno Azul (4-min walk), and Vega (4-min walk).
What's the area around Hotel Emperador like?
Hotel Emperador is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 9 minutes' walk from Puerta del Sol. Travelers love the hotel's prime location.

Reviews

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay
Over all my stay was excellent however I was surprised that a hotel caliber allowed that my sheet had a big hole in it.
Tessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location. Showers are too small.
Angel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Zelma M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Neighbors from…
My neighbors were horrible!!! The front desk the next day said I should have called them. In my experience the neighbors get mad and act worse! (If possible?!?!?). At 2 AM they started to wind down! The next night Sunday they were loud but not until 2AM.
Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review