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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
Luxury hotel with spa, near Gran Via Street

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Hotel Palacio Del Retiro, Autograph Collection

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Exterior
Property amenity
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Meeting facility
Bathroom

Overview of Hotel Palacio Del Retiro, Autograph Collection

9.0

Superb

Property highlights

  • Spa
  • Free WiFi
  • Gym
  • Laundry facilities
  • Air conditioning
  • Restaurant
Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
Feel at home
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Retiro
  • Prado Museum - 9 min walk
  • Gran Via Street - 10 min walk
  • Plaza de Santa Ana - 15 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 17 min walk
  • WiZink Center - 23 min walk
  • Plaza Mayor - 23 min walk
  • Royal Palace of Madrid - 28 min walk
  • Calle de Alcalá - 1 min drive
  • Paseo del Prado - 1 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 17 min walk
  • Atocha Cercanías Station - 17 min walk
  • Retiro Station - 6 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 12 min walk

Restaurants

  • Salmon Guru - 14 min walk
  • El Paraguas - 10 min walk
  • Aarde - 3 min walk
  • Kabuki Wellington - 9 min walk
  • La Cabaña Argentina - 14 min walk
Map

About this property

Hotel Palacio Del Retiro, Autograph Collection

Hotel Palacio Del Retiro, Autograph Collection offers a great location, putting you within a 15-minute walk of Gran Via Street and Prado Museum. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Retiro Station is 6 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 38.72 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1908
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Suite Bar - This tapas bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 33 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 85.0 per night

Parking

  • Parking is available nearby and costs EUR 38.72 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Does Hotel Palacio Del Retiro, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Palacio Del Retiro, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palacio Del Retiro, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Palacio Del Retiro, Autograph Collection?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palacio Del Retiro, Autograph Collection?
No, this hotel doesn't have a casino, but Casino de Madrid (13-min walk) and Casino Gran Via (14-min walk) are both nearby.
What is there to do at Hotel Palacio Del Retiro, Autograph Collection and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Are there restaurants at or near Hotel Palacio Del Retiro, Autograph Collection?
Yes, The Suite Bar offers international cuisine.
What's the area around Hotel Palacio Del Retiro, Autograph Collection like?
Hotel Palacio Del Retiro, Autograph Collection is in Retiro, a short 6-minute walk from Retiro Station and 10 minutes' walk from Gran Via Street.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Perfect on everything, there could be a better customer service between tour guides and clients.
Al, 6-night family trip
Verified Expedia guest review

2/10 Poor

jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

weiwei, 1-night trip
Verified Hotels.com guest review

6/10 Good

Liliana, 13-night trip
Verified Expedia guest review

6/10 Good

Carla, 3-night trip
Verified Expedia guest review

6/10 Good

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Margaret, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Maureen S, 9-night trip
Verified Expedia guest review

8/10 Very Good

very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was very nice and helpfull but very understaffed like many properties in europe
2-night family trip
Verified Expedia guest review