Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520
What's nearby
Artisan Market of Tepoztlán - 9 min walk - 0.8 km
Bajo La Montaña - 9 min walk - 0.8 km
Experiencia Tepoztlan Language School - 15 min walk - 1.3 km
Tepozteco Pyramid - 2 min drive - 0.9 km
El Suspiro Tepoztlan - 4 min drive - 2.8 km
Getting around
Benito Juarez International Airport (MEX) - 93 min drive
Airport shuttle (surcharge)
Restaurants
Los Colorines - 5 min walk
El Rey Tepozteco - 4 min walk
La Colorina - 3 min walk
Hielocos - 4 min walk
Tepoz House - 3 min walk
About this property
Hotel Las Puertas de Tepoztlan
Hotel Las Puertas de Tepoztlan features a rooftop terrace and puts you just a 5-minute drive from Tepozteco Pyramid. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or reflexology. An outdoor pool, a poolside bar, and a spa tub are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
21 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 8 AM–noon
Restaurant
Bar/lounge
Poolside bar
Room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
Meeting room
Computer station
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Full-service spa
Spa tub
Banquet hall
Beaux Arts architecture
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 400 for adults, and MXN 200 to 350 for children
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán
Frequently asked questions
Does Hotel Las Puertas de Tepoztlan offer free cancellation for a full refund?
Yes, Hotel Las Puertas de Tepoztlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Las Puertas de Tepoztlan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Las Puertas de Tepoztlan?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Las Puertas de Tepoztlan?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Las Puertas de Tepoztlan?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Las Puertas de Tepoztlan?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Las Puertas de Tepoztlan and nearby?
Hotel Las Puertas de Tepoztlan has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Las Puertas de Tepoztlan?
Yes, there's an onsite restaurant.
What's the area around Hotel Las Puertas de Tepoztlan like?
Hotel Las Puertas de Tepoztlan is in the heart of Tepoztlán, a short 9-minute walk from Artisan Market of Tepoztlán and 9 minutes' walk from Bajo La Montaña.
Hotel Las Puertas de Tepoztlan Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
November 4, 2024
El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
KATHERINE
KATHERINE, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 1, 2024
Miguel Angel
Miguel Angel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 18, 2024
Close to the Main Street. Easy to find.
Noemi
Noemi, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 11, 2024
Norma
Norma, 2-night trip
Verified Expedia guest review
4/10 Fair
July 11, 2024
Necesitan capacitar más al personal ,cuando llegue al le dije que me había dado cuenta que en su hotel era VIP lo que el joven me contestó fue : Que yo buscara el beneficio en Expedía que ellos no tenían que ver nada ,le dije que era mi segunda vez en su hotel , igual no le importo. Al día siguiente al entregar la llave NO me dejaban salir , le pregunté por qué ? Y ella me dijo que hasta que revisaran la habitación, por si acaso hacía faltaba algo , Y por si las toallas estaban sucias o las sábanas , le dije soy viajera frecuente y nunca me habia pasado por algo tan desagradable y humillante.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 10, 2024
I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Baltazar
Baltazar, 1-night trip with friends
Verified Expedia guest review
6/10 Good
June 17, 2024
El staff es muy amable
Julia
Julia, 1-night trip
Verified Expedia guest review
6/10 Good
April 21, 2024
.
Alvaro
Alvaro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
January 15, 2024
First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.
FRANCISCO GERARDO
FRANCISCO GERARDO, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
December 10, 2023
Super recomendado
Muy acogedor el lugar, limpio, tranquilo y el personal excepcional, pero lo mejor céntrico todo nos quedó cercas caminando.
Leticia
Leticia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 17, 2023
Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Eric
Eric, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2023
Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Ivan
Ivan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 28, 2023
israel
israel, 1-night trip
Verified Expedia guest review
2/10 Poor
July 23, 2023
The worst hotel i haver ever been
ERICK
ERICK, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 6, 2023
Steven
Steven, 7-night trip
Verified Hotels.com guest review
6/10 Good
March 29, 2023
Food too pricey
Ramiro
Ramiro, 1-night romance trip
Verified Expedia guest review
4/10 Fair
March 1, 2023
No habia agua caliente, y el teléfono no servia (desconectado) por lo que nunca pude llamar a recepción.
Eduardo
Eduardo, 1-night business trip
Verified Expedia guest review
4/10 Fair
December 20, 2022
The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!
Jay
Verified Orbitz guest review
8/10 Very Good
December 18, 2022
A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.
maria lourdes
Verified Expedia guest review
6/10 Good
December 13, 2022
Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful.
Had to ask for towels-didn’t have enough for two
Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.
michael
michael, 1-night family trip
Verified Expedia guest review
4/10 Fair
December 2, 2022
Juan
Verified Expedia guest review
10/10 Exceptional
November 15, 2022
Azad
Azad, 1-night trip
Verified Expedia guest review
10/10 Exceptional
November 8, 2022
It was a very nice property.
The service was incredible
Lilia
Lilia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2022
Excellent location to move around town .
Basic breakfast . Good service .
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 13, 2022
Todo el personal fue muy amable, las instalaciones son muy lindas y bien distribuidas, adicional a que está mega cerca de la calle principal, tipo a 250 pasos.
La habitación (master suite) es enorme, muy cómoda y bien distribuida. Lo único malo es que de los desagües del baño salen olores, por lo que es importante no olvidar cerrar la puerta al salir. Todo lo demás muy bien.