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Sandos Cancún All Inclusive

4.5 star property
Adults-only beachfront property with pool bar, near La Isla Shopping Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandos Cancún All Inclusive

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, sun loungers
View from property
On the beach, white sand, free beach cabanas, sun loungers
Lobby
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Caribe Suite

Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Beach/ocean view

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Private beach nearby, free beach shuttle, beach bar

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Free breakfast
Spa
Pet friendly
8.6 out of 10, Excellent, (771)
The price is P29,537
P29,537 total
includes taxes & fees
Jan 12 - January 13, 2025
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive

At Sandos Cancún All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Zango Restaurant, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 213 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (6254 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

Also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is there a pool at Sandos Cancún All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Sandos Cancún All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sandos Cancún All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Sandos Cancún All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sandos Cancún All Inclusive?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sandos Cancún All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Sandos Cancún All Inclusive and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes, volleyball, and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 2 bars. Sandos Cancún All Inclusive also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Sandos Cancún All Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Sandos Cancún All Inclusive like?
Sandos Cancún All Inclusive is located on the waterfront in Zona Hotelera, a short 14-minute walk from Aquaworld and 4 minutes' walk from Ballenas Beach. Travelers say that the property is in a great location.

Sandos Cancún All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Charles, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The Good and Bad
Let me start of by saying this is a small hotel compared to the megaplexes that loom over the beaches of Cancun. However, an overall nice hotel. It’s a little older and the building shows. It is a very clean hotel, lobby, bathrooms, rooms, restaurants.  The pool area has two levels, both pools are clean, and are kept clean. I mostly stayed on the upper deck pool, as it was mostly vacant, which was nice. However, that means that the bartenders walking around the pool, didn’t it make over there quite often. The drinks are good.  Check in was smooth, you have the opportunity to check in online before you arrive at the hotel. Reception was phenomenal, excellent service, always willing to assist. I had some issues with the safe and the hot water, and they were quick to get someone to assist me, and maintenance followed up right away. The hot water was mainly that I didn’t know how to work the lever.  I was not very happy that I was accosted by concierge right away, and this is were my overall experience was affected. The gentleman who assisted me made it known right away that I would not be made privy or acesss to some of the exclusive “members only privilege”. They asked who I booked with and I booked with Hotels.com. Guest are differentiated by red and blacks bands, the red ones being the lesser ones. The black bands have access to an exclusive bar by the pool lounge area. This small experience put somewhat of a damper because your left feeling like a second class citizen.
Jaime, 3-night trip
Verified Hotels.com guest review

6/10 Good

The food was terrible! The drinks were terrible! The staff was very friendly and helpful! The resort needs some construction done
Laurine, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

The water was oily.. some of the rooms should be updated
Laquashei, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Veronica Lea, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was my first time at Sandos Cancun with my girlfriend and it was amazing. The food was good and it was easy to do excursions and they were able to pick us up. It was fun and relaxing!
Renard, 4-night trip
Verified Expedia guest review

8/10 Very Good

Accessibility to food needs major improvement. A la carte restaurants have couple of preset items very little choice . There are times when no restaurants are open only room service . Food did taste good tho
dave, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
Brenda, 3-night trip
Verified Expedia guest review

8/10 Very Good

Very nice resort. Bring cash because everything is quite expensive. Laundry service expensive, spa expensive, anything that’s not food and your room is expensive. The food is mostly pretty good, definitely not gourmet but good enough. Lots of nice events and parties organized by resort staff. Lots of fun and games. Nice stay good time.
Quinton Lee, 8-night romance trip
Verified Expedia guest review

6/10 Good

Property staf wqs awesome! The dancers and small club was a blast!
Diego J, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place, friendly people, good food. Can’t wait to go back there again
Saul, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sería importante tener un área de cambio de ropa exclusivo para los clientes que dejan el hotel o los que llegan y tienen que esperar mientras les entregan la hsbitacion
Wilson, 7-night trip
Verified Expedia guest review

4/10 Fair

Some of the staff members were so nice but others weren’t even friendly, They took almost 2 hours to bring my luggage to my room!! cristian from the bar was the best one!
Loreley A, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Sandos Cancun can best be utilized as a home base for further exploration of the area, like parasailing or exploring the authentic Mexican bone marrow tacos at local steakhouses like Porfirio’s. Thank you to Stephano, the front desk manager, and Luis, the manager at the spa for smoothing our stay. We ended up with 7 massages and hydrotherapies. Mario and Mily, our massage therapists, took excellent care of us and made sure we got the most out of the experience. The best restaurant of the resort is the St. Trop, from which breakfast and lunch really do look like the view from the St. Tropez region’s restaurants on the coast of France. Rosalia and Rocio, our wait staff there, were very professional and the manager Kenya handled the daily operations very well.There are yet ways to make the most of this hotel. Make sure to explore the gym/spa, under one roof, check out the VIP bar on the sixth floor. You will want to check out Bar One as well as catch live music at eight pm featuring local talents, with seating indoors with a scenic seated outdoor section. I would recommend steakhouse Porfirio’s (around the corner) for top-world experience for food, service & location. Check out Isla Majestica for snorkeling & other attractions like its beaches as this is the best quality destination for those categories for sure. Overall, a good stay and I would recommend this hotel to others who may be considering it. The other hotels seem rather empty compared to Sandos. Thanks for reading!
Marina, 12-night family trip
Verified Expedia guest review

8/10 Very Good

Marisa Eileen, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was very nice and located right on beach. Very quiet resort but very nice.
Shamara, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Clean, staff is very friendly
sandra, 7-night romance trip
Verified Expedia guest review

4/10 Fair

The buffete need more food options
Ramon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Tiffany, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Had the best experience at this resort. Staff was above and beyond, I have nothing negative to say about this hotel
Alyssa, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent, the concierge lady was phenomenal
Lox, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Todd, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great small resort
Jorge Luis, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff was amazing and very helpful!
Joy M, 6-night family trip
Verified Expedia guest review

6/10 Good

Outside the property it was unsafe and dirty
Steven R, 5-night family trip
Verified Expedia guest review