Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Escape to your own paradise where you can unwind by the pool, indulge in delicious Mexican cuisine or try kayaking and racquetball/squash.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Lobby lounge
14 restaurants, Mexican cuisine
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 14 restaurants and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 spa tubs
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
The price is P21,310
P25,785 total
includes taxes & fees
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 35 of 35 rooms

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

Highlights

Furnished balcony
Private pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Selection Suite Beachside

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

Highlights

Furnished balcony
Private pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 1
  • 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 2
  • 1 Full Bed(s)

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Junior With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive
  • Puerto Aventuras Marina - 9 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, La Adelita is one of 14 restaurants and 2 swim-up bars. A beach bar, a fitness center, and a sauna are other highlights at this all-inclusive property. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 14 restaurants
  • 2 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita - This steakhouse specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado - Onsite steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa tub.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.

Also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there are 14 onsite restaurants, featuring Mexican cuisine.
Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good foods , drinks and nice place to relax.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vegsady, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Always love staying here. The beach was cleaner than I have ever seen it! Unfortunately we did get some bad weather due to the tail end of the storm, but it was still an excellent time. Lots to do, and perfect for kids! The new rooms at Kantenah were great. Although we booked a king room and were put in a room with 2 doubles, but we made jt work.
Alina, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Abby, 4-night trip
Verified Expedia guest review

8/10 Very Good

Pretty great resort with plenty to do as well as many different dining options
Alexander, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We loved this resort and will consider going back. The food can be hit or miss but we were always able to find something we enjoyed.
Matthew, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, kid friendly environment. We absolutely loved seeing all the animals roaming around. Fernanda, the server at the colonial lobby bar was the best!! She was so friendly and took the time to get to know my children. I also want to say Jose, the server at the Nest, provided us with top notch service. These 2 people made our trip extra special!! We would definitely recommend this resort and would love the opportunity to revisit!
Alexander, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff. Everyone that worked there took amazing pride in there job. All were smiling and very accommodating. We upgraded to the swim up pool and wow. Our butler was amazing. He scheduled all of our dinners. And gave my son presents every night. Food was very good. Dinners are long because of the 4 courses but service was very good. The drinks were perfect. Never once did we get the stink eye cause I was on my 8th pina colata. The separate family section with the pool was amazing. Drinks / great food / and nice and quiet section with lots for the kids todo.
Gregory, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Grand Palladium Kantenah! The staff is incredible. The food was great, rooms were very clean, great beach. We brought our kids and stayed in the family selection. Couldn’t think of a more ideal set up. Special shoutout to Erick and Emmanuel
Michael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Proffesional staff
Keitel Cruz, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

This was my first time in a resort In Mexico and i loved it. I Will definitely stay here again, I stayed at the swim up room and that room was right outside the beach. I recommend this place
Maritza, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The roof top suite with plunge pool was amazing
robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Veronica, 4-night family trip
Verified Expedia guest review

2/10 Poor

Things were fine until we had to leave 4 days early because my baby got terribly sick there. After speaking with some staff, it seems that this is extremely common that babies get terrible fevers, bacterial and viral infections and have to leave early. We had to spend extra money to fly home early, spend 2 days in the hospital and extra for taxi service to the airport, on top of thousands in hospital bills. The resort did not care. They don't properly sanitize child play areas, so do not take your kids there. The food at the resort is mediocre at best. We had one decent meal, several okay meals and several really bad meals. The Brazilian steakhouse is a total joke. The pools and beach are good and many staff members, including butlers Yari and Luis, were fantastic and underappreciated. I am terribly disappointed by our trip, this resort and their lack of care for our situation. Neither the resort or Expedia have done anything to try to help us recoup any of our losses here.
Daniel, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Evans, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Na
Wymon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a really good time at this resort. I didn't do very much but it was just such a nice stay, very relaxing and much needed. The staff was super friendly and really made the experience that much better. There were so many restaurants, I recommend you try the japonese restaurant, it was amazing and the servers were so nice! Definitely will come back again !! Thank you
Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved everything
Cytionna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Angel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lilit, 6-night trip
Verified Expedia guest review

2/10 Poor

This has been the worst hotel experience I have ever had. Due to issues with my wife’s visa to Mexico, we had to postpone the trip by one day. This was done the day before check-in, and the airline was very accommodating, postponing our trip both on the way in and on the way back. The moment I found out that I had to postpone the trip, I contacted Orbitz, and their recommendation was to speak directly with the hotel. Orbitz, my personal assistant, and I tried several times to contact the hotel through phone, email, and online text message, but none of us were able to do so. The worst part was that even when we contacted the hotel’s answering service in the U.S., they attempted to connect us to the hotel, but no one would pick up, and the call just dropped. This happened several times. When I finally checked in at the hotel, I explained the whole situation and requested to speak with the manager. I spent a total of 3 days at the hotel (supposed to be 4 days) and only less than 24 hours before my check-out did management finally contact me. This was the night before my check-out. The next morning, I arranged to speak with the manager and explained the whole situation to the supposed manager's assistant, Humberto. When he arrived, he claimed they never received any contact from us, and his best offer was for me to pay $400 for an additional night. He stated that if I could prove that I had contacted them, he might be able to do something better. The most upsetting part was tha
Alexandre, 4-night family trip
Verified Orbitz guest review

6/10 Good

The butler service for building 50 are the best in class. Christian, Guillermo and Francisco have excellent customer service skills and their supervisor Maria is a superb leader.
Marcos, 2-night family trip
Verified Expedia guest review

6/10 Good

Paul, 1-night trip
Verified Travelocity guest review