Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400
What's nearby
Garrafon Natural Reef Park - 1 min walk - 0.1 km
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min walk - 0.1 km
Dolphin Discovery - 2 min walk - 0.2 km
Isla Mujeres Ferry Terminal - 8 min drive - 7.0 km
North Beach - 15 min drive - 7.2 km
Getting around
Cancun Intl. Airport (CUN) - 126 min drive
Restaurants
Buffet Restaurant - 2 min walk
IceBar Mexico - 15 min walk
Mango Café - 5 min drive
Playa Tiburón - 16 min walk
Restaurant el Comejen - 7 min drive
About this property
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body treatments, and hydrotherapy. Casa Rolandi, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 bars/lounges, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Land activities
Bicycling
Fitness facilities
Lessons/classes/games
Cooking
Pilates
Yoga
Languages
English, French, Italian, Spanish
At a glance
Hotel size
35 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
3 bars/lounges
Free daily reception
24-hour room service
Snack bar/deli
What to do
On a private beach
Fitness classes
Yoga classes
Boat tours
Snorkeling
Shopping
Fishing
Golfing nearby
Hiking/biking trails nearby
Scuba diving nearby
Whale-watching nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Built in 1999
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
3 outdoor pools
Full-service spa
Spa tub
Sauna
Steam room
Banquet hall
Mediterranean architecture
Accessibility
Elevator
Room amenities
Be entertained
DVD player
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
The onsite spa has couples treatment room(s). Services include hot stone massages and body treatments. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.
Dining
Casa Rolandi - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Le Metissage - Overlooking the ocean and pool, this restaurant specializes in Fusion cuisine and serves dinner only. Open select days.
Fees & policies
Pets
Pets are allowed for an extra charge of USD 75 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Villa Rolandi Thalasso SPA Gourmet & Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Cancun All Inclusive All-inclusive property
Zoetry Rolan Cancun Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Zoetry Villa Rolandi Cancun Hotel
Zoetry Villa Rolandi Cancun
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Hotel Villa Rolandi Thalasso SPA Gourmet Beach Club
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Optional All Inclusive
Frequently asked questions
Does Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 75 per accommodation, per night.
Is parking offered on site at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8.2 mi) are both nearby.
What is there to do at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive and nearby?
Have fun with onsite activities like fishing, snorkeling, and boat tours. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive also has 3 bars, a private beach, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?
Yes, there are 2 onsite restaurants, featuring Italian cuisine and ocean views.
What's the area around Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive like?
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 14 minutes' walk from Shark Beach.
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 18, 2024
Karla
Karla, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
May 25, 2024
Vera
Vera, 6-night trip
Verified Expedia guest review
4/10 Fair
April 3, 2024
Mark
Mark, 9-night trip
Verified Expedia guest review
10/10 Exceptional
April 1, 2024
We loved our stay at Villa Rolandi. Very attentive staff, two great restaurants, lovely amenities. They are about to undergo remodeling so there were construction noises during the day. That was the only downside, and it was slight. We would come back!
Philip
Philip, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 28, 2024
Nice Hotel
Panagiotis
Panagiotis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
March 28, 2024
Panagiotis
Panagiotis, 5-night trip
Verified Expedia guest review
10/10 Exceptional
March 24, 2024
Claudia
Claudia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 18, 2024
Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice.
James
James, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 14, 2024
It truly was a home away from home!
Doug
Doug, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
March 11, 2024
Rosa
Rosa, 3-night trip
Verified Expedia guest review
6/10 Good
March 7, 2024
So, most staff super friendly and helpful. Other staff have no idea what they are doing or treat you like your you are not worth there time. All Restaurant staff were very good. The only people I saw swimming were the people doing laps for exercise, pools were very cold. The one salt water pool that is heated is falling apart. Tiles on the floor of this pool or guest are putting the tiles on the outer shelf of the pool, not what I expected for the amount of money I spent. Rooms are a little dated and can be dangerous at night. There are 2 steps going down to the in room refrigerator, I was very cautious at night because it is dark in the room. But, I did see someone that got a severe sprain and needed a walking boot the rest of the trip. The last and worse thing that happened to us. The day before we left, we were told we getting transportation from Zoetry resort to The Dreams resort on Cancun (this is a sister resort). From there we were to be picked up and taken to the airport. On the day we left, it was very windy and the sea was rough, so they sent us on the ferry instead. We specifically asked if they made arrangements for us to be picked up at the ferry port to get to the airport. We were assured that everything was taken care of. We waited at the Ferry port for 1/2 and started getting worried. We called the transportation company and we were told they never were told to pick us up. So, we ended taking a cab and were extremely over charged. $80 us
Eric Matthew
Eric Matthew, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 6, 2024
Patricia
Patricia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
January 27, 2024
Wonderful staff and service.
MANDIE
MANDIE, 5-night romance trip
Verified Expedia guest review
2/10 Poor
January 25, 2024
Angela
Angela, 4-night trip
Verified Expedia guest review
10/10 Exceptional
January 9, 2024
Jordan
Jordan, 3-night trip
Verified Expedia guest review
8/10 Very Good
December 31, 2023
The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends.
Julie
Julie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 30, 2023
MICHAEL Joseph
MICHAEL Joseph, 7-night trip
Verified Expedia guest review
10/10 Exceptional
December 16, 2023
William
William, 5-night trip
Verified Expedia guest review
4/10 Fair
October 30, 2023
Rachael
Rachael, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 16, 2023
The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back!
Megan
Megan, 4-night family trip
Verified Expedia guest review
2/10 Poor
September 25, 2023
We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break.
LINDA
LINDA, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 22, 2023
Juan
Juan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 15, 2023
Food and service are beyond excellent. The resort needs a face lift.