When you stay at Avani Cancun Airport (previously NH Cancun Airport), you'll be within a 10-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a fitness center, and a snack bar/deli. The helpful staff and airport proximity get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends
2 bars/lounges
Restaurant
Snack bar/deli
Water dispenser
What to do
Free use of nearby fitness center
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Room amenities
Be entertained
40-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free wired internet
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15 to 20 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
NH Cancun Airport
Avani Cancún Airport
Avani Cancun Airport (previously NH Cancun Airport) Hotel
Avani Cancun Airport (previously NH Cancun Airport) Hotel Cancun
Frequently asked questions
Does Avani Cancun Airport (previously NH Cancun Airport) offer free cancellation for a full refund?
Yes, Avani Cancun Airport (previously NH Cancun Airport) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Avani Cancun Airport (previously NH Cancun Airport)?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Avani Cancun Airport (previously NH Cancun Airport)?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 30 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Avani Cancun Airport (previously NH Cancun Airport)?
Yes, there's free self parking.
What are the check-in and check-out times at Avani Cancun Airport (previously NH Cancun Airport)?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Avani Cancun Airport (previously NH Cancun Airport)?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at Avani Cancun Airport (previously NH Cancun Airport) and nearby?
Avani Cancun Airport (previously NH Cancun Airport) has 2 bars and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Avani Cancun Airport (previously NH Cancun Airport)?
Yes, Restaurant offers international cuisine.
What's the area around Avani Cancun Airport (previously NH Cancun Airport) like?
Avani Cancun Airport (previously NH Cancun Airport) is located a short 13-minute walk from Xoximilco.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
August 28, 2024
Patrick
Patrick, 1-night trip
Verified Expedia guest review
8/10 Very Good
August 16, 2024
Good hotel if you are not looking for a next to the beach hotel (my trip was a business trip). The food in the hotel restaurant is good, and its easy to drive to Cancun / Playa del Carmen.
The rooms are nice and in very good condition -the design of the bathroom is terrible, but its clean and brand new-.
The staff in the night shift is rude, unpolite and lacks the sense of service and responsability. I came around midnight and the parking agte was closed. I parked my car in the motor lobby then and I was threaten the will call for a tow! even thought it was their responsibility to have the parking open / or ready to be opened. One of the guys challenged me to a fight :-D
GUILLERMO
GUILLERMO, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
August 12, 2024
Best hotel for price
Jose
Jose, 1-night trip
Verified Expedia guest review
2/10 Poor
August 9, 2024
The hotel is great, but my experience was ruined when the shower foor malfunctioned and i was locked inside for over 30 minutes with no way to exit. Security had to come and pry the door open for me around midnight. 4 hours later at 430 am. The smoke alarm was going off and we hav to wake up and evacuate the room only to find out there was no emergency issue.
Latasha
Latasha, 1-night family trip
Verified Expedia guest review
8/10 Very Good
August 7, 2024
I
farzan
farzan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 6, 2024
My room was very clean and comfortable. It is not the large resort that I was expecting from the photos.
Ellen
Ellen, 1-night business trip
Verified Expedia guest review
2/10 Poor
August 4, 2024
Doesn’t offer airport transfers
Don’t stay here if you want a shuttle to the airport. They take only 7 people on the hour and will not pick you up from the airport. When you question the false advertisement offering a free shuttle they laugh at you. The manager also will laugh at you. If you stay here a taxi is 40usd to the airport which is only 5minutes away. Avoid this place!!
Raechel
Raechel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 3, 2024
Excellent
Betzy
Betzy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 31, 2024
The front staff was super nice and helpful. Got upgraded to a jr suite. The location was very convenient, and things to do walkable distance to the hotel. Very clean and nice. Will book again when I travel back to Cancun.
Adriana
Adriana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 29, 2024
Devin
Devin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 26, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
July 22, 2024
No water. Unfortunately there was no water to shower. We only stayed for a few hours waiting for a connecting flight, and we couldnt shower as they were doing maintenance on the system. Or so we were told. Having an airport shuttle is very convenient. However, they only offer the service on certain hours and the airport taxi service is very expensive. The property is new, rooms are comfortable and there is a new outlet next to the property.
Manuel
Manuel, 1-night family trip
Verified Expedia guest review
2/10 Poor
July 20, 2024
Crystal
Crystal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 18, 2024
Love it!
Mariel
Mariel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 18, 2024
Alvaro
Alvaro, 1-night trip
Verified Expedia guest review
2/10 Poor
July 11, 2024
They gave me a regular room and i booked a junior suite
melvin
melvin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 10, 2024
Property was clean. Kitchen bar staff was over whelmed at our time of stay
Dana
Dana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 7, 2024
Stayed during the hurricane beryl and was safe ! Everything was great
Jesus
Jesus, 2-night family trip
Verified Expedia guest review
2/10 Poor
July 7, 2024
Water leading inside the rooms
Mona
Mona, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 6, 2024
Azra
Azra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 5, 2024
Great hotel. Very clean and well designed.
Nesim
Nesim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 24, 2024
Alberto was great in providing me an excellent customer service upon check in process and taking my luggage into my room.