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New Era Hotel and Villa

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Thang Long Water Puppet Theatre

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Photo gallery for New Era Hotel and Villa

Aerial view
40-inch flat-screen TV with cable channels, TV
Interior
Water view
Garden view
Close to Thang Long Water Puppet Theatre, New Era Hotel and Villa is a tranquil retreat. Tee off at the 18-hole golf course, relax by the outdoor pool with sun loungers or indulge in a coffee from the café. With free WiFi, dry cleaning services and an attentive staff previous guests have appreciated.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bedroom
  • Living room
  • Premium TV channels

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Studio Suite, 1 King Bed, Pool Access, City View

1 bedroom, minibar, in-room safe, desk

Luxury Studio Suite, 1 King Bed, Pool Access, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, River View

Coffee and/or coffee maker

Premier Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Front of property

Reyna Luxury Hotel

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 8 reviews
The price is P2,967
P3,365 total
includes taxes & fees
Apr 1 - Apr 2
Reyna Luxury Hotel
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About the neighborhood

Map
17 Nguyen Van Cu Str., Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min drive - 2.2 km
  • Hanoi Old Town Night Market - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 3 min drive - 2.8 km
  • Hanoi Opera House - 3 min drive - 3.3 km
  • Ho Chi Minh Mausoleum - 6 min drive - 5.1 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Railway Station - 15 min drive
  • Hanoi Gia Lam Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪LoBi Cafe - ‬7 min walk
  • ‪Bún chả 74 Ngọc Lâm - ‬9 min walk
  • ‪Steak Way - ‬9 min walk
  • ‪Lẩu Hải Sản 67 - ‬10 min walk
  • ‪Ngan Chặt Gật Đầu - Ngọc Lâm - ‬8 min walk

About this property

New Era Hotel and Villa

At New Era Hotel and Villa, you'll be just a 5-minute drive from Hoan Kiem Lake and Hanoi Old Town Night Market. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, a snack bar/deli, and a terrace.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 59 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite extended parking
    • Free offsite parking nearby

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Karaoke
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Golf caddy on site
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 320000 for adults and VND 240000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs VND 550000 (one-way)

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

New Era Hotel Villa Hanoi
New Era Hotel Villa
New Era Villa Hanoi
New Era Villa
New Era Hotel and Villa Hotel
New Era Hotel and Villa Hanoi
New Era Hotel and Villa Hotel Hanoi

Frequently asked questions

Does New Era Hotel and Villa offer free cancellation for a full refund?

Yes, New Era Hotel and Villa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at New Era Hotel and Villa?

Yes, there's an outdoor pool.

Are pets allowed at New Era Hotel and Villa?

Sorry, pets aren't allowed.

Is parking offered on site at New Era Hotel and Villa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by New Era Hotel and Villa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at New Era Hotel and Villa?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at New Era Hotel and Villa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near New Era Hotel and Villa?

Yes, there's an onsite restaurant.

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New Era Hotel and Villa Reviews

Reviews

8.4

Very Good

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
It is a very good hotel! The only thing we thought was a little problematic for travelers is that it is far away from the old town, so you have to take a taxi to get there. But everything else was very good!
Signe, 3-night trip

8/10 Very good

5-night trip

10/10 Exceptional

Best in Long Bien
This hotel stands out as the best choice in the Long Bien district of Hanoi. The junior suite room on the 7th floor of the 'luxury' wing of the hotel was in excellent condition, had all the required amenities and a great view of the famous Long Bien Bridge. I was also pleased that all the Value Added Promotions mentioned during the booking process were confirmed during my check in.
Dean, 1-night trip

8/10 Very good

BALAKRISHNAN, 2-night trip

10/10 Exceptional

Seongjun, 3-night trip

8/10 Very good

元々コストパフォーマンスが良く、清潔でスタッフの対応にも満足していたが、新館が出来てよりホテルのグレードが上がった。新館の部屋の作り、家具、その他は四つ星ホテルでも上のランクに匹敵する。唯一の欠点は、シャワーの水圧が低い事。ただし、水圧が低い事を考慮しても、この価格でこの質なら私は満足です。
G.C, 1-night trip

10/10 Exceptional

Good hotel. Escape noise from old quarter.
It is the only place you can slumber to snore at night. Ask for “river view” (actually not much view), high floor. Very quiet. No traffic noise. Hotel bed is comfortable. The hitel manager sitting at the lobby is very helpful. He is seriously to handle my complaint, that no WiFi at room. He came to my room to investigate and found that the router outside my room is off. He is great anyway.
Chan, 5-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

静かで快適なホテル
ホテルの建物自体はこじんまりとしていますが、部屋も広く清潔で快適に滞在できました。周辺も静かでゆっくりできました。 一点だけ、カードキーがエラーになってしまうのでその都度フロントに行かなければならなかったことは残念でした。ただ、ホテルスタッフは毎回嫌な顔をせずに対応してくれたので良かったです。
HIDEKAZU, 6-night trip

10/10 Exceptional

Ching, 2-night trip

8/10 Very good

ホテルは寝るだけ、清潔で静かであれば良い人にお勧め。
観光利用としては、ハノイ中心街から少し遠いですが、ハノイ唯一のイオン(大型店舗)が近くにあり、市内の定番の観光地を行き終えたハノイリピーター、豪華なホテルより清潔であれば豪華なホテルである必要はない人にはうってつけ。スタッフもとてもフレンドリーで、設備は古いがキッチリ整備されている。
2-night trip

8/10 Very good

Satisfaction that exceeds the price.
The staff is very friendly. The room is not new. However, it is very well managed and clean. Taxis can also be immediately secured. I think that I am higher quality than the price. The downside is that it is only a little far from the sightseeing spot.
Room607, 4-night trip

10/10 Exceptional

Luxury Hotel close to Hanoi city centre
Hanoi city centre just 1 bridge far but much quieter and clean. The lobby, breakfast restaurant and outdoor dining area... can't believe there just a small hotel with only few rooms (that i saw). Completed room amenities and equipment. Feel like this hotel is plan to be a small but luxury one, somehow my room shower tap was leaking. Also the temperature of hot tap water were too high that hard to adjust the shower to the comfortable temperature. However, a little defect won't change my mind to stay here if I come back to Hanoi again. Last, I would like to thank the hotel reception staff's patient that explaining nicely to my argue due to I didn't realize I booked wrong room type.
Cheng Wei, 1-night trip

8/10 Very good

Pleased
Staff very friendly and helpfull. Good location not far from the center. Room very nice as shown in pictures.
2-night trip

2/10 Poor

The hotel is okay but...
There was a small bug in the bed.
1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

観光目的以外なら立地が少々遠い、それ以外は大満足。
観光利用としては、各観光地・レストランから遠く今一つ。ただし、スタッフは皆親切で、対応も良い。設備は決して新しくはないが、シャワーの湯量も十分で、設備管理も行き届いている。ベットは、私には少々硬過ぎた。この価格でこの質なら、立地は悪くとも私は十分満足出来ました。
Go, 5-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

싸고 고급스런 호텔
하노이 중심에서 다리 하나 건너면 갈 수 있음 시설 좋고 직원들이 친절함 하지만 주변에 아무것도 없는 것이 단점
jengo, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very good hotel which is suitable for price.
Hotel which is a little far from sightseeing spot. But it is a very good hotel if you understand it. Hotel staff is very friendly and helpful. The facilities of the room are also clean and adequate. However, I have Bed was a little stiff. I will choose this hotel next time I will come to Hanoi.
GO, 11-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Pleasant well presented hotel with great service
A very enjoyable hotel - was at first dubious given its location but that changed quickly. Only a short taxi drive to the old quarter / lake and the shopping, it is a well put together hotel with extremely helpful and friendly staff. Was impressed with the service. Room was very comfortable, with a great bed. Bathroom was a decent size and spotless. Amenities were more than sufficient. Would stay there again very happily.
Daryl, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Impecable hotel. De EXELENCIA
Exelente. Atención y establecímiento. Personal para recibirte y despedirte DESDE LA VEREDA. Atentos y cuidadosos tanto dentro como fuera del hotel durante tu estadía.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

всем на плевать на туристов
живут своей жизнью! А туристы как мешок денег для жизни!
This review was submitted before 2018 and has not been verified.

6/10 Good

chambre tres bruyante
This review was submitted before 2018 and has not been verified.

6/10 Good

only close to the industrial area, as we booked. Breakfast is good.
This review was submitted before 2018 and has not been verified.

6/10 Good

酒店幫你電召scam taxi，對比36條街是靜的
我住301，因為房間是在電梯旁，晚上很吵，很早就開始房間清潔，很嘈吵。 房層門外有煙味 酒店早餐很豐富，很好吃，讚！ 如果之後去下龍灣cuisine，pick up車是不到的，要自行到opera house 酒店幫你電召的都是scam taxi,累我多付10倍車資