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Grand Plaza Hanoi Hotel

Photo gallery for Grand Plaza Hanoi Hotel

Reception
Indoor pool
Exterior
Minibar, in-room safe, desk, blackout drapes
Lobby lounge

Overview of Grand Plaza Hanoi Hotel

Grand Plaza Hanoi Hotel

5.0 star property
Luxury hotel in Cau Giay with 5 restaurants and spa
8.0 out of 10 Very Good
8.0/10 Very Good

445 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
117 Tran Duy Hung Street, Cau Giay Dist, Hanoi
Main amenities
  • Daily housekeeping
  • Casino
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Conference center
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Cau Giay
  • Lotte Center Hanoi - 3 min drive
  • My Dinh National Stadium - 5 min drive
  • West Lake - 5 min drive
  • Ho Chi Minh Mausoleum - 6 min drive
  • St. Joseph's Cathedral of Hanoi - 8 min drive
  • Hanoi Old Town Night Market - 9 min drive
  • Hoan Kiem Lake - 9 min drive
  • Dong Xuan Market - 9 min drive
  • O Quan Chuong Gate - 9 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Railway Station - 7 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Van Dien Station - 26 min drive

Restaurants

  • McDonald's - 3 min walk
  • Zenta cafe - 1 min walk
  • HOKKAIDO Baked Cheese Tart - 3 min walk
  • Haidilao Hotpot Vincom Tran Duy Hung - 3 min walk
  • Highlands Coffee - 3 min walk
Map

About this property

Grand Plaza Hanoi Hotel

Featuring a casino, Grand Plaza Hanoi Hotel puts you within a 10-minute drive of Hoan Kiem Lake. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Le Jardin, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 618 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Mini golf

What to do

  • Pro golf lessons
  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Golf caddy on site
  • Golf cart on site

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 36 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Casino
  • Full-service spa
  • 77 casino gaming tables
  • 97 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Le Jardin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Arirang Restaurant - This restaurant specializes in Korean cuisine. Open daily.
FUJI Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Taoyuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Phoenix - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 550000 for adults and VND 410000 for children

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.

Also known as

Grand Plaza Hanoi
Grand Plaza Hanoi Hotel
Hanoi Grand Plaza Hotel
Grand Plaza Hanoi Hotel Hotel
Grand Plaza Hanoi Hotel Hanoi
Grand Plaza Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Grand Plaza Hanoi Hotel offer free cancellation for a full refund?
Yes, Grand Plaza Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Plaza Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Plaza Hanoi Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Grand Plaza Hanoi Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Plaza Hanoi Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Plaza Hanoi Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Is there an onsite casino at Grand Plaza Hanoi Hotel?
Yes, the 10000 square-foot casino features 97 slot machines and 77 gaming tables.
What is there to do at Grand Plaza Hanoi Hotel and nearby?
Grand Plaza Hanoi Hotel has a casino, a spa, and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Plaza Hanoi Hotel?
Yes, there are 5 onsite restaurants, featuring international cuisine.
What's the area around Grand Plaza Hanoi Hotel like?
Grand Plaza Hanoi Hotel is in Cau Giay, a short 14-minute walk from Vietnam National Convention Center and 3 minutes' walk from Vincom Tran Duy Hung. Travelers say this hotel is in a good location.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

shai, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

MOSS SMELL IN THE ROOM
Wallpaper was falling apart and had major moss smell.
Abraham, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lonnie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Raul Miguel, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yilong, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Too old and smells that mosquitoes are even lobby cafe. Service were to slow that they need more employees. They should rate as 3 stars or below!!
Young, 10-night business trip
Verified Expedia guest review

2/10 Poor

This properties shouldn't 5 stars that 3 stars or less that room has smells so bed and lobby cafe has full of mosquitoes!! Full of group travelers with noise and less hotel staffs that hard to get service.
Young, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

A beautiful and relaxing hotel with my favourite gold color architecture. My family and I will visit Grand Plaza Hotel , Hanoi in our future trips. Thank you to all staff at the reception, house keeping, restaurant, cafe bar lounge and fitness centre.
Verified Expedia guest review