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Oriana Boutique Hotel and Spa

Photo gallery for Oriana Boutique Hotel and Spa

Minibar, in-room safe, individually decorated, individually furnished
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
View from room
Minibar, in-room safe, individually decorated, individually furnished

Overview of Oriana Boutique Hotel and Spa

Oriana Boutique Hotel and Spa

3.5 star property
Art Deco hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake

9.4/10 Exceptional

293 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Laundry facilities
Map
38 Lo Su, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 2 min drive
  • St. Joseph's Cathedral - 6 min drive
  • Hanoi Opera House - 4 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Gia Lam Station - 18 min drive
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Nhac cafe - 2 min walk
  • Haka Coffee - 3 min walk
  • Black Jack's - 3 min walk
  • Hanoi Coffee station - 3 min walk
  • Sen Trang An Vietnamese Restaurant - 3 min walk

About this property

Oriana Boutique Hotel and Spa

Putting you within a 10-minute drive of Hoan Kiem Lake, Oriana Boutique Hotel and Spa features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 410000 per vehicle. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and Asian cuisine is served at SoyBean Restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a garden are other highlights at this Art Deco hotel. Fellow travelers love the helpful staff and overall value.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

EF Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

SoyBean Restaurant - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 230000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 340000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Gia Bao
Gia Bao hotel
Gia Bao Palace
Gia Bao Palace Hanoi
Emerald Waters Hotel Trendy
Gia Bao Palace hotel Hanoi
Hotel Gia Bao Ha Noi
Antique Hotel
Antique Hanoi
Hanoi Emerald Waters Trendy
Emerald Waters Trendy
Oriana Boutique Hotel Spa
Oriana Boutique And Spa Hanoi
Hanoi Emerald Waters Hotel Trendy
Oriana Boutique Hotel and Spa Hotel
Oriana Boutique Hotel and Spa Hanoi
Oriana Boutique Hotel and Spa Hotel Hanoi

Frequently asked questions

Does Oriana Boutique Hotel and Spa offer free cancellation for a full refund?
Yes, Oriana Boutique Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oriana Boutique Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Oriana Boutique Hotel and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Oriana Boutique Hotel and Spa?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Oriana Boutique Hotel and Spa?
Yes, an airport shuttle is available. The charge is VND 410000 per vehicle one way.
What are the check-in and check-out times at Oriana Boutique Hotel and Spa?
You can check in from 2 PM - 11 PM. Check-out time is noon. Express check-in is available.
What is there to do at Oriana Boutique Hotel and Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Oriana Boutique Hotel and Spa?
Yes, SoyBean Restaurant offers Asian cuisine and garden views. Nearby restaurants include Hanoi Coffee station (3-min walk), Sen Trang An Vietnamese Restaurant (3-min walk), and Cafe Giang (3-min walk).
Does Oriana Boutique Hotel and Spa have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Oriana Boutique Hotel and Spa like?
Oriana Boutique Hotel and Spa is located on the boardwalk in Old Quarter, a short 3-minute walk from Thang Long Water Puppet Theatre and 3 minutes' walk from Hoan Kiem Lake. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.7/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Excellent value for money, very friendly staff who go out of their way to help you, rooms excellent and clean, such a pleasant stay, thankyou to all staff at this hotel.
CherylBaxter, 2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Great staff
Geeat staff, very helpful. Even upgraded my room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Couldn't be bettered
I stayed for one night on three occasions over 2 weeks. Excellent facilities in hotel and room. Hekped with all my onward travel arrangements. Extensive and delicious breakfast. What sets this hotel apart is the wonderful staff. From the moment you step through the door until you leave the service is amazing. Eg accompanied me all the way to my coach on the night train and on my final day diverted my taxi to the airport back to the hotel as i had left my daypack behind and hadnt even realized. Forever grateful. The management should be very proud of all of them. I would definitely stay here again
Susan M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff so helpful great location
We booked this hotel mainly for the glowing reviews of staff by others and we wasn’t disappointed staff lovely people so helpful Jasmine / Lucas / Jake / Daniel / Kent to name a few lovely welcome on arrival with drinks and fruits breakfast great selection we booked with Jasmine airport pickup and drop off already waiting for us and on time drop off very close to all the main areas around the old quarter 2 minute walk to lake and 5 mins to busy restaurant area but still very quiet while sleeping I can’t give these guys at the hotel enough praise one of the most welcoming hotels we have ever stayed in down to the smallest of touches even remembering our names when we walk through the lobby well done hope to see you all again soon carl and Dianne 👏👏
Carl m, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

We stayed here in November 2019. This is our fifth hotel in Hanoi. The location is great, so close to the lake and central to everything. Your right downtown. There is a small grocery store around the corner and a cafe across the street (we got coffee here). The rooms were okay, the bed was quite hard, but they give you plenty of pillows. The bathroom had hot water and decent towels. The big window in our room was fabulous, you could see right down to the street. The breakfast wasn’t great unless you order from the menu; they offer pho bowls and eggs, get those and skip the hot bar. Also, we didn’t enjoy the coffee, it has a instant flavor to it. For the money, this hotel was pleasing with some interesting quirks.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Located near various attractions and great food. Near the lake where there were much activities and crowd. It’s lively. Also, walking distance to old quarters where eating and drinking is so convenient especially late night.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Central location near to eatery, shops and attraction. Friendly staffs that always serve me with smile and treat me like their friends. They always prompt to answer my queries and gave good recommendation on local food. Will definitely stay here again if I visit Hanoi in future.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with 5-star staff
This hotel should be praise by its service and the quality of its staff. They went above and beyond to help us with anything we would need to have a comfortable stay. We stayed one night and later repeated because of the great service and comfortable facilities. It is also conveniently located and it was easy to walk close by. The staff was super helpful booking us taxis from and to the airport and even helping us sending a package from the post office (really, who does that?). Breakfast was delicious and made to order besides a large buffet.
Miguel, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Very kind staff. Somewhat smaller hotel. Great location.
2-night family trip
Verified Expedia guest review