Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Secrets The Vine Cancun - Optional All-Inclusive.
VIP
Adults-only hotel with full-service spa, connected to the convention center, near Aquaworld
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromP25,645P16,669
9.0Superb1,966 verified Hotels.com guest reviews
My girlfriends and I were excited for a get-away after quarantining for past year. We…
Jan 7, 2021
Quality of food was terrible. They advertise top shelf alcohol and it wasn’t. Advertised…
Dec 24, 2020
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) sanitization guidelines.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 497 smoke-free guestrooms
- Daily housekeeping
- Marina
- On the beach
- 7 restaurants and 3 poolside bars
- Full-service spa
What’s around
- In Zona Hotelera
- Aquaworld - 12 min walk
- Cancun Interactive Aquarium - 28 min walk
- La Isla Shopping Mall - 31 min walk
- Delfines Beach - 41 min walk
- Maya Cancun Museum - 25 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Deluxe Ocean View King
- Honeymoon Suite Ocean View
- Honeymoon Suite Ocean Front
- Master Suite Ocean View
- Master Suite Ocean Front
- Preferred Club Junior Suite Ocean View
- Preferred Club Honeymoon Suite Ocean View
- Preferred Club Master Suite Ocean View
- Preferred Club Master Suite Ocean Front
- Junior Suite Ocean View
- Preferred Club Deluxe Ocean View
- Preferred Club Honeymoon Suite Ocean Front
- Deal of the Day
- Deluxe Ocean View Double Beds
- Preferred Club Deluxe Ocean View Double Beds
- Deluxe Partial Ocean View King Bed
- Deluxe Partial Ocean View Double Beds
- Breakfast Plan Deluxe Ocean View King
- Breakfast Plan Deluxe Partial Ocean View Double
- Breakfast Plan Deluxe Partial Ocean View King
- Breakfast Plan Deluxe Ocean View Double
- Breakfast Plan Junior Suite Ocean View King
Location
- In Zona Hotelera
- Aquaworld - 12 min walk
- Cancun Interactive Aquarium - 28 min walk
What’s around
Landmarks
- In Zona Hotelera
- Aquaworld - 12 min walk
- Cancun Interactive Aquarium - 28 min walk
- La Isla Shopping Mall - 31 min walk
- Delfines Beach - 41 min walk
- Maya Cancun Museum - 25 min walk
- Ballenas Beach - 1 min walk
- Marlin Beach - 12 min walk
- Luxury Avenue Shopping Mall - 16 min walk
- Kukulcan Plaza Shopping Mall - 18 min walk
- Tequila Museum - 28 min walk
Getting around
- Cancun Intl. Airport (CUN) - 18 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
At a glance
Hotel size
- This hotel has 497 rooms
- This hotel is arranged over 18 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs only)*
- Specific rooms only*
- Up to 22 lbs
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
- Caters to adults only
In the hotel
Food and drink
- 7 restaurants
- 7 bars/lounges
- 3 poolside bars
- 2 coffee shops/cafés
- Snack bar/deli
- Beach bar
- 24-hour room service
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Fitness classes on site
- Pilates classes on site
- Scuba diving on site
- Yoga classes/instruction on site
- Ecotours nearby
- Golf lessons available nearby
- Golfing nearby
- Kayaking nearby
- Sailing nearby
- Snorkeling nearby
- Water skiing nearby
- Windsurfing nearby
Working away
- Business center
- Conference space
- Meeting rooms
- Conference space size (meters) - 2
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2012
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Library
- Fireplace in lobby
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
Languages Spoken
- English
- French
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
Things to enjoy
- Individually decorated
- Individually furnished
- Furnished balcony
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 42-inch flat-screen TV
- Pay movies
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Free international calls
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
All inclusive
All-inclusive room rates at Secrets The Vine Cancun - Optional All-Inclusive. are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Land activities
Lessons/classes/games
Entertainment
Not included
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
- Scuba-diving lessons
- Snorkeling
Land activities
- Fitness facilities
- Volleyball
- Access to 18-hole golf course
- Golf open for guests ages 18 years old and older
- Golf green fees
Lessons/classes/games
- Aerobics
- Bartending
- Cooking
- Dancing
- Language
- Pilates
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Surcharge for bottled wine
- Airport transfers
- Spa/beauty facilities and services
- Offsite tours
- Transportation to offsite activities
Spa
Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Small print
Also known as
- Cancun Vine
- Vine Secrets
- Secrets Vine
- Secrets Vine Cancun All Inclusive All-inclusive property
- Secrets Vine All Inclusive All-inclusive property
- Secrets Vine Cancun Inclusive
- Secrets Vine Cancun All Inclusive Adults All-inclusive property
- Secrets Vine All Inclusive Adults All-inclusive property
- Secrets Vine All Inclusive Adults Hotel
- Secrets Vine Cancun All Inclusive Adults
- Cancun Vine Secrets
- Secrets Vine All Inclusive Adults
- Secrets Vine Cancun All Inclusive Adults Hotel
- Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
- Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
- Secrets The Vine Cancun All Inclusive Adults Only
- Secrets The Vine Cancun All Inclusive
- Secrets Vine Inclusive Adults
- Secrets Cancun
- Secrets Cancun All Inclusive
- Secrets Cancun Vine
- Secrets Vine All Inclusive
- Secrets Vine Cancun
- Secrets Vine Cancun All Inclusive
- Vine Cancun Secrets
Optional extras
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Pets are allowed for an extra charge of MXN 1260 per pet, per night
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests under 18 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Mandatory fees
The charges below are included in the total price displayed:
- New Year's Eve gala dinner fee for stays on 31 December
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Secrets The Vine Cancun - Optional All-Inclusive. does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there are 4 outdoor pools.
- Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 1260 per pet, per night.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
- Yes, there are 7 onsite restaurants, featuring Mexican cuisine and ocean views. Nearby restaurants include Gustino Italian Grill (6-min walk), Puerto Madero (8-min walk), and La Capilla Argentina (9-min walk).
- Yes, an airport shuttle is available.
- No, this hotel doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
9.0Superb1,966 verified Hotels.com guest reviews
- 10.0Exceptional
Fantastic place
Perfect for couples
Carlos, 4 night trip, Dec 17, 2020
Verified Hotels.com guest review
- 4.0Fair
Do yourself a favor and stay elsewhere.
Cleanliness: Every other towel has a stain on it. -Few wearing masks. Service: McDonald’s has better service than this place. -Very slow service, takes 30 minutes to get a drink. Anywhere else such as the Ritz, you would have a new drink before your finished with your current one. -Special requests: With the coronavirus, I prefer to drink using a straw. At first, I was able to get a straw with my drink at the pool bar. However, you ask for a straw from a waitress, a restaurant, or different bar and they say they don’t have any on the entire resort. At the Dragon Restaurant, the waiter and two managers told me the same thing, that the entire resort does not have straws. Even after showing them the photo and telling them I was able to get straws, they keep telling me they don’t exist at the whole resort. -Pool bar doesn’t open til 11, but had workers at it. Asked for a soda, which they clearly had and they refused to serve an hour early. Food: -Nasty, makes you want to puke. The beef burgers, every other bite you get something hard. If you stay here, goto the restaurants across the street instead, such as Harry’s. Hotels.com: -We were promised a $200 resort credit. Have to ask to get it. They avoid it at all costs. Credit is a restrictive coupon. Have stayed at other resorts booked through hotels.com and the resort credits can be used same as cash. Here they are worthless. Pros: The view from room, pools, beach, coffee.
Andrew, 3 night trip, Dec 10, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Super Nice Getaway
Awesome stay. Great Food, Amazing Views, and you get whats advertised with all inclusive. They super sanitize and are very much on top of guidelines although masks arent required at the resort. Would stay again. Drinks were great, Italian restaurant on site was good too. They are very tight about letting any outsiders visiting.
Kevin, 3 night trip with friends, Nov 19, 2020
Verified Hotels.com guest review
- 8.0Very good
Safety First
I was at the hotel when Hurricane Delta hit Cancun and the hotel staff were first class in terms of caring for our safety and wellbeing. A huge thanks to the hotel manager, and the hotel team that did their very best in difficult circumstances.
Geoffrey, 4 night trip, Oct 4, 2020
Verified Hotels.com guest review
- 10.0Exceptional
This hotel was perfect for me and my boyfriend anniversary. It was the cleanest I’ve seen anything be during covid. There was a storm during the time we were there but they had plenty of activities like casino night with play money but it was awesome! I would definitely go back in a heart beat
Sommer, 3 night romance trip, Oct 3, 2020
Verified Expedia guest review
- 10.0Exceptional
amazing hotel and service 2nd time at this hotel love the views
chloe, 2 night family trip, Oct 2, 2020
Verified Expedia guest review
- 4.0Fair
I understand that the pandemic may have really caused a negative impact, but for a first timer in Cancun The Vine was an extreme disappointment. The resort is small and restaurant and food options are limited. They also close and reschedule restaurant hours with no rhyme or reason and no advance notice. My husband and I had planned on trying all their restaurants and the last night the one we wanted to try the most was closed for absolutely no reason. Had they put a weekly restaurant schedule up we would have planned accordingly. Also the same type non methodical approach was taken with their entertainment. The schedule would show a time and place for a lesson or event and then it would just not happen or they’d switch locations and not update anyone. The confusing entertainment schedule was also the least of the worries considering they hardly had entertainment at all. The resort was incredibly boring. I honestly will never again go to this resort again. Boring atmosphere, lack of entertainment, bland food with small portions, watered down drinks. Hard pass.
Olga, 4 night romance trip, Oct 2, 2020
Verified Expedia guest review
- 10.0Exceptional
Fun atmosphere, Robert and Angel at Sugar Reef (bar on property) were awesome.
3 night romance trip, Sep 26, 2020
Verified Expedia guest review
- 8.0Very good
Service and Entertainment Staff, and the coffee bar were the best part. Food choices for dinner are very limited.
Maria, 9 night family trip, Sep 26, 2020
Verified Expedia guest review
- 10.0Exceptional
5 star experience,we will definitely come back in this hotel.
Aldrin, 2 night trip, Sep 26, 2020
Verified Hotels.com guest review