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The Hanoi Club Hotel & Residences

4.0 star property
Lakefront hotel with spa, near West Lake

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Photo gallery for The Hanoi Club Hotel & Residences

Golf
Lobby sitting area
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, blackout drapes
Exterior
In the heart of Hanoi, The Hanoi Club Hotel & Residences offers an upscale retreat with a casino and golfing facilities. Relax at the spa, grab a coffee at the cafe, or practice yoga in fitness classes. With free WiFi and helpful staff, this hotel near Hoan Kiem Lake is perfect for families.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Casino
  • Airport transfer
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is P3,598
P4,156 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Double Room, Lake View

Minibar, in-room safe, desk, blackout drapes

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Minibar, in-room safe, desk, blackout drapes

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premier Twin Room, Lake View

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, Lake View

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom (City View)

Minibar, in-room safe, desk, blackout drapes

Luxury Apartment, 1 Bedroom (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • Lake view
  • 75 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed (Partial Lake View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Sofa bed - single
Blackout drapes/curtains
Hair dryer
  • Partial lake view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (City View)

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,520 reviews
The price is P1,901
P2,156 total
includes taxes & fees
Jun 23 - Jun 24
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Chi Minh Mausoleum - 2 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 3.0 km
  • Hoan Kiem Lake - 4 min drive - 3.4 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 3.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 20 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi Long Bien Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Duy Trí Café - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences features a casino and puts you just steps from West Lake. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a steam room, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free covered onsite valet parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on site
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf driving range on site
  • An outdoor pool
  • Casino
  • Full-service spa
  • Golf pro shop on site
  • Casino slot machine
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Refundable deposits

  • Deposit: VND 500000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 700000.0 per night
  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?

Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Hanoi Club Hotel & Residences?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Hanoi Club Hotel & Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Hanoi Club Hotel & Residences?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Hanoi Club Hotel & Residences?

Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.

What are the check-in and check-out times at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Hanoi Club Hotel & Residences?

Yes, there's a casino, featuring 1 slot machine.

What is there to do at The Hanoi Club Hotel & Residences and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a sauna, as well as a steam room.

Are there restaurants at or near The Hanoi Club Hotel & Residences?

Yes, there's an onsite restaurant.

What's the area around The Hanoi Club Hotel & Residences like?

The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.

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The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Lake
Taxi
Coffee shop
View

What guests liked

  • Breakfast buffet was fulfilling and the espresso machine was a highlight. (5 reviews)
  • The pool is nice and there's a wide area pool near the lake. (4 reviews)
  • The property's gym was one of the better property gyms the reviewer had ever come across. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely position of the hotel overlooking West Lake. Amazing pool and great gym. Courteous staff especially the bell boy Alex. Servicing of the room very good too.
9-night trip

10/10

Stayed a number of times in recent years. Nice overall improvements to the property. Lots of facilities on site. Very nice restaurant and wide ranging menu selections. Staff is always super friendly and helpful. Good location encountered from airport into downtown and most of the attractions. Special note to golfers:excellent driving range facility!
5-night trip

10/10

This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
1-night trip

10/10

Good place to stay great breakfast Nice rooms few drinks in mini bar free
1-night trip

10/10

great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
4-night trip

10/10

Nice hotel with lake front. Good breakfast and friendly staff.
5-night trip

10/10

All services are 5 stars rated, excellent facilities and services are great!
3-night trip

10/10

We enjoyed our stay... The staff was super nice andv always helpful and smilling! Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning. My suggestion is that rooster is on the next evenings menu....haha!
2-night trip

10/10

Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
2-night trip

8/10

Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
4-night trip

10/10

The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
2-night trip

10/10

Great hotel, very clean with great service
1-night trip

10/10

I like hanoi club very much. This hotel is so quiet and very reasonable price. Everytime i come to Hanoi than i book this hotel.
3-night trip

8/10

Everything else was great but its not in walking distance to many areas.
1-night trip

8/10

The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
4-night trip

10/10

Will stay there again if come back to Hanoi
1-night trip

6/10

The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
3-night trip

10/10

Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
3-night trip

10/10

The staff are super helpful and the front desk ladies speak excellent english. Also, the rooms and property are beautiful.
1-night trip

8/10

Great place to relax after a long flight. An interest in golf would make this hotel a really great destination
3-night trip

10/10

Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
2-night trip

8/10

This is my return stay as the staff are very friendly with good service and cleanliness. The rooms are well equipped and the place is a great retreat from the busy streets.
5-night trip

8/10

Good place to stay overall other than accessibility.
1-night trip

10/10

Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
5-night trip

10/10

Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
8-night trip