Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513
What's nearby
Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 24 min drive - 19.1 km
La Sepultura Biosphere Reserve - 57 min drive - 48.2 km
Iglesia Vieja - 60 min drive - 50.1 km
Getting around
Beach shuttle (surcharge)
Restaurants
Restaurante Erika - 9 min walk
Palapa Alexis - 6 min walk
Restaurante Alexis - 9 min walk
El Camaron Boca del Cielo - 6 min walk
Yoyis - 5 min walk
About this property
KO'OLEBIL
Enjoy your visit to Tonalá with a stay at KO'OLEBIL. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 spa tubs, a lazy river, and a poolside bar.
Languages
Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Traveling with children
Children's pool
Lazy river
Cabinet locks
What to do
Beach shuttle (surcharge)
Kayaking
Beach nearby
Ecotours nearby
Motor boating nearby
Snorkeling nearby
Working away
Business center
Meeting room
Computer station
Services
Front desk (limited hours)
Porter/bellhop
Beach shuttle (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
Garden
Television in common areas
2 outdoor pools
Lazy river
4 spa tubs
Banquet hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Front entrance ramp
Lowered electrical outlets in bathroom
Grab bar near toilet
Grab bar in shower
Doorbell and phone notification
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Tile flooring in room
Room amenities
Be entertained
55-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Window screens
Sleep well
Single sofa bed
Pillowtop mattress
Travel crib
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Champagne service
Highchair
More
Housekeeping (on request)
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
Beach shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 7 years old are not allowed in the swimming pool or spa tub, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision
Policies
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá
Frequently asked questions
Is there a pool at KO'OLEBIL?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at KO'OLEBIL?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at KO'OLEBIL?
Yes, there's free self parking.
What are the check-in and check-out times at KO'OLEBIL?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at KO'OLEBIL and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in one of the 4 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. KO'OLEBIL also has a lazy river and a garden.
Are there restaurants at or near KO'OLEBIL?
Yes, there's an onsite restaurant.
KO'OLEBIL Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
10/10
Staff & service
9.0/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
March 19, 2024
Celestino
Celestino, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 24, 2023
TIFFANY
TIFFANY, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 16, 2024
solo muy lejos la playa
KARINA MARIBEL
KARINA MARIBEL, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2024
Propiedad cercana a la playa.
Janett
Janett, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 30, 2024
Excelente trato del personal, desde el recibimiento, la estancia, siempre prestos para apoyar y orientar en cuanto a como moverse al estero, manglares o algun area circundante al hotel, los alimentos, snacks y postres deliciosos. Mil Gracias Sr. Oscar, Chef y todo el personal en general. Por supuesto que volveria en un futuro si Dios nos lo permite.
Norma
Norma, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
March 17, 2024
Muy limpio, bonito y el personal muy amable
Maria de Lourdes
Maria de Lourdes, 1-night family trip
Verified Expedia guest review
8/10 Very Good
November 20, 2023
Hotel Boca del Cielo.
Una muy buena experiencia, muy recomendable, muy tranquilo, se descansa bien, personal de servicio muy amable, el único detalle: le hace falta mantenimiento y limpieza a las albercas, tenían mucha lama y al pisar los azulejos se levantaban.
Esther
Esther, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
August 26, 2023
jesus
jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 5, 2023
Muy recomendable
Jesus
Jesus, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 22, 2023
Norberto Vazquez
Norberto Vazquez, 1-night trip
Verified Expedia guest review
8/10 Very Good
June 1, 2023
Buen lugar para descanso, instalaciones de la habitación seminuevas, la alberca y el jacuzzi bien.