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Grand Royal Lagoon

3.0 star property
Lakefront hotel with outdoor pool, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Royal Lagoon

Outdoor pool
Outdoor pool
View from property
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
The price is P3,140
P4,069 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, Pool View ( subject to availability)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
In-room safe
Daily housekeeping
Desk
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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P5,810 total
includes taxes & fees
Dec 31 - January 1, 2025
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About the neighborhood

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive
  • Chac Mool Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Señor Frogs - ‬5 min drive
  • ‪Club InterContinental - ‬7 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Grand Royal Lagoon

Grand Royal Lagoon features a marina and puts you just a 5-minute drive from Tortuga Beach and Cancun Convention Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Marina

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 450 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Does Grand Royal Lagoon offer free cancellation for a full refund?
Yes, Grand Royal Lagoon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Royal Lagoon?
Yes, there's an outdoor pool.
Are pets allowed at Grand Royal Lagoon?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Royal Lagoon?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Grand Royal Lagoon?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Royal Lagoon?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Grand Royal Lagoon?
No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Grand Royal Lagoon and nearby?
Have fun with activities like hiking, parasailing, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Grand Royal Lagoon?
Yes, there's an onsite restaurant.
What's the area around Grand Royal Lagoon like?
Grand Royal Lagoon is a short 19-minute walk from Cancun Convention Center and 8 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Grand Royal Lagoon Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Minutes after checking in , there was a power outage, and everyone else had electricity , there was no WiFi in the rooms , they didn't want to give a refund and nobody wanted to talk ,they said there was the manager , they also charged me $40 for sanitation , after already paying so much for a dirty nasty, uncomfortable room
shantal, 8-night trip
Verified Expedia guest review

4/10 Fair

Necesitan invertirle dinero.
En las imagenes se ve un hotel que nunca veras en vivo. La puerta del baño no servia la chapa, colchones viejos, la ventana no tenia tampoco buen cierre, no tienen guarda equipaje. El cuarto olia a cigarro y estaba empapado el piso. Se que es económico, pero hay del mismo precio con mejor cuidado de la limpieza y de sus instalaciones. Buena ubicacion cerca de todo. Lo positivo es que el aire acondicionado era funcional y silencioso.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

On the first day There was no light and no running water, when I ask the manger what’s wrong they said that Mexico electric company is the problem ,and light will come back in two days time. There’s no internet in the rooms however you can get internet in the middle of the property but you have to be careful of crocodile. Then I rent an apartment down the street and it has electricity so I ask for a refund and they did not give it to me.
howard, 8-night family trip
Verified Expedia guest review

4/10 Fair

Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.
Sanjida, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither!
Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Tyler, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet, clean and comfortable
Davis, 1-night family trip
Verified Expedia guest review

8/10 Very Good

adolfo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location. It´s Ok for the pice
Pedro, 1-night family trip
Verified Expedia guest review

8/10 Very Good

It is a good hotel for the price.
Larissa, 10-night business trip
Verified Expedia guest review

8/10 Very Good

Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Michelle Ann Del, 8-night romance trip
Verified Expedia guest review

4/10 Fair

Abram, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible
Solamente diré que es el peor lugar en Cancún en donde me he hospedado.
Jorge A, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Everything was good, excellent services!!
Verified Expedia guest review

2/10 Poor

Manuel, 9-night trip
Verified Hotels.com guest review

8/10 Very Good

i liked it
Mohamed, 6-night trip
Verified Expedia guest review

8/10 Very Good

Bien ubicada, cerca de la zona Hotelera
Adrian, 3-night business trip
Verified Expedia guest review

4/10 Fair

G-Mo, 5-night trip
Verified Expedia guest review

6/10 Good

Cheap so want expecting wonders just the things that it says in the description or wifi in room... None. Refrigerator... None. Staff was good and the shower was probably the best we'd found down here unlimited hot water and pressure that forces you to be careful! Beds were very hard and you'll toss and turn often. Great location quiet but close to everything
David, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

ARTURO, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dongqing, 5-night trip
Verified Expedia guest review

6/10 Good

Graciela, 4-night trip
Verified Expedia guest review

2/10 Poor

The desk clerk wouldn't call for a confirmation of my shuttle and they left me.
CURTIS WAYNE, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

javier, 4-night trip
Verified Expedia guest review