Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 19 min drive
Restaurants
Chick-fil-A - 16 min walk
Raising Cane's Chicken Fingers - 19 min walk
Chipotle Mexican Grill - 16 min walk
Starbucks - 9 min walk
Taco Bell - 16 min walk
About this property
TownePlace Suites by Marriott Metairie New Orleans
At TownePlace Suites by Marriott Metairie New Orleans, you'll be within a 15-minute drive of Caesars Superdome and Canal Street. Guests can take a dip in the seasonal outdoor pool or visit the 24-hour fitness center for a workout. Also, Bourbon Street and Ernest N. Morial Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
124 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
Coffee/tea in a common area
Barbecue grills
What to do
Shopping
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Picnic area
24-hour fitness center
Seasonal outdoor pool
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Plasma television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Dining table
Paper towels
More
Housekeeping (on request)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 30 to October 13
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans
Frequently asked questions
Does TownePlace Suites by Marriott Metairie New Orleans offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Metairie New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TownePlace Suites by Marriott Metairie New Orleans?
Yes, there's a seasonal outdoor pool.
Are pets allowed at TownePlace Suites by Marriott Metairie New Orleans?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott Metairie New Orleans?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites by Marriott Metairie New Orleans?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at TownePlace Suites by Marriott Metairie New Orleans?
No, this hotel doesn't have a casino, but Treasure Chest Casino (14-min drive) and Caesars New Orleans Casino (14-min drive) are both nearby.
What is there to do at TownePlace Suites by Marriott Metairie New Orleans and nearby?
TownePlace Suites by Marriott Metairie New Orleans has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.
Does TownePlace Suites by Marriott Metairie New Orleans have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
TownePlace Suites by Marriott Metairie New Orleans Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 15, 2025
Naomi
Naomi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
January 12, 2025
Terrible
Pro…front desk staff was friendly and helpful.
Cons…This place needs a major renovation.
The entry into the building smells like weed. We booked 2 rooms. The heat didn’t work in the one of the rooms. Maintenance came to fix it, but it still didn’t work. Amazing front desk staff moved us to a new room. The toilet in the second room stopped flushing. You can hear EVERYTHING going on in the hall. Breakfast looked so nasty we didn’t bother trying it.
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
January 12, 2025
Dated yet somewhat quiet
It’s a dated property and while staff are friendly they aren’t very attentive. Reported needs for room and was told it would be cared for before next occupant SMH
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
Yanet
Yanet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 24, 2024
Nichelle
Nichelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
Jefferey
Jefferey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
Great staff, clean comfortable room…
Front desk guy was great.
He recommended good restaurants told us where to park even showed us was 100% helpful.
Felt Welcomed…
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 21, 2024
William
William, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 19, 2024
neta
neta, 1-night trip
Verified Hotels.com guest review
2/10 Poor
November 18, 2024
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
WANDA
WANDA, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
November 6, 2024
TVs don’t work.
Cole
Cole, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
Rosie
Rosie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 1, 2024
Arianna
Arianna, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 29, 2024
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Paula
Paula, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
FRANCO
FRANCO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 21, 2024
Melissa
Melissa, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
October 18, 2024
Property was not very clean. found a bug on my pillow. someone also attempted to come in my room using a key but did not knock or announce themselves. Was later told the next day that it was maintenance needing to fix bathroom light. bathroom light was fine.
Dailese
Dailese, 1-night trip
Verified Expedia guest review
8/10 Very Good
October 18, 2024
It was quiet and clean, workers were friendly.
It will be nice more options for breakfast
Raul
Raul, 7-night family trip
Verified Expedia guest review
8/10 Very Good
October 14, 2024
Good location, good staff, and easy in and out.
Raymond
Raymond, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
October 8, 2024
Natalie
Natalie, 4-night trip
Verified Hotels.com guest review
4/10 Fair
October 2, 2024
king504
king504, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2024
Staff were so nice, breakfast was amazing and The room was spacious! I would definitely recommend and come here again