Choose dates to view prices

The Westin New Orleans

Photo gallery for The Westin New Orleans

Reception
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Fitness facility
Fitness facility

Overview of The Westin New Orleans

The Westin New Orleans

4.5 star property
Luxury hotel with restaurant, connected to a shopping center, near Harrah's New Orleans Casino
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,039 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
100 Rue Iberville, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In French Quarter
  • Harrah's New Orleans Casino - 3 min walk
  • Audubon Aquarium of the Americas - 3 min walk
  • Jackson Square - 8 min walk
  • Café du Monde - 9 min walk
  • Bourbon Street - 12 min walk
  • National World War II Museum - 21 min walk
  • Port of New Orleans - 22 min walk
  • Canal Street - 22 min walk
  • Smoothie King Center - 26 min walk
  • Mardi Gras World - 26 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive
  • New Orleans Union Passenger Terminal - 25 min walk
  • Bienville Station - 2 min walk
  • Canal Street Stop - 2 min walk
  • Canal at North Peters Stop - 3 min walk

Restaurants

  • Observatory Eleven - 1 min walk
  • Ruby Slipper Cafe - Central Business District - 2 min walk
  • Shake Shack - 3 min walk
  • Wow Cafe - 4 min walk
  • Willies Chicken Shack - 4 min walk

About this property

The Westin New Orleans

The Westin New Orleans offers a great location, putting you within just a 10-minute walk of Harrah's New Orleans Casino and Jackson Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at River 127, which serves breakfast, lunch, and dinner. This luxurious hotel is also just a 5-minute drive from Bourbon Street and Port of New Orleans. Fellow travelers say good things about the comfortable beds and breakfast. Public transportation is just a short walk: Bienville Station is steps away and Canal Street Stop is 2 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 437 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 33.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference center (24309 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 27-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 10–25 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per night

Parking

  • Self parking costs USD 33.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Does The Westin New Orleans offer free cancellation for a full refund?
Yes, The Westin New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Westin New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Westin New Orleans?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 50.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Westin New Orleans?
Yes. Self parking costs USD 33.00 per day.
What are the check-in and check-out times at The Westin New Orleans?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (3-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at The Westin New Orleans and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Westin New Orleans?
Yes, there's an onsite restaurant, River 127.
What's the area around The Westin New Orleans like?
The Westin New Orleans is located by the river in French Quarter, a short 2-minute walk from Bienville Station and 3 minutes' walk from Harrah's New Orleans Casino. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Fair

Dirty and worn
My family met in New Orleans and the Westin was worn and dirty. The service from the front desk to getting our rooms cleaned was awful. I usually appreciate the Westin's across the country but avoid this one
Debra, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had not stayed at the Westin in a couple of years but nice to see the changes made while I was away. Really nice as always.
David, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jackie, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

good value, great location
great location, short walk to french quarter and casino across the street..nice bar area in lobby and
Thomas, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quick trip in Nola
Was very clean and smelled great. We had a nice room with a view. Centrally located to all conveniences.
Athena, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice rooms. We were on the 27th floor; very nice view. The elevators are a bit flaky. You need to take an elevator from the street level to the lobby on the 11th floor. Then you take a different set of elevators up to your room. Those elevators are around a corner. Of the 6 elevators, only 2 appeared to be working which causes a bit of a backup at peak times. One of the elevators made a lot of bumps and and noises. One guest said that they knew someone who got stuck.
Dean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Better Hotels in the area to spend your money.
Checked in, elevators took forever, I am not sure they were all working. Everyone complained about how slow they were. Got to my room and found someone's dirty socks in the room, so not sure how well house cleaning is actually cleaning the rooms. When I checked out they lady at the front desk told me there were additional charges billed to my card on file, and when I asked why they stated from the Hotel bar, of which everything I ordered at the Hotel bar I paid cash or with my debit card so not sure why they are also charging my credit card on file. So, now I'm going back and forth with them to get that corrected.
Melissa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
We love the location of the hotel: close enough to FQ but without the noise. Also, because we ended up having dinner mostly in the warehouse district, it was a very easy walk from the hotel. We were there for 5 nights and did not ask to have our room cleaned. When we asked for extra toilet paper and lotion, they were brought up quickly. The room is clean and comfortable and faces the water. I will likely return to this hotel on our next trip to NO.
Sharon, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic view of Mississippi River
Everything around us is perfect. I enjoyed NOLA Easter parade with good food experience. Thanks
Seong, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the atmosphere of the Westin. Loved watching the boats coming in and out from our room.
Michael, 2-night family trip
Verified Hotels.com guest review