Ace Hotel New Orleans (New Orleans, United States of America), New Orleans hotel discounts

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Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

4-star hotel with 3 restaurants, near Smoothie King Center

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

Pool

Pet friendly

Parking available

Free WiFi

Restaurant

Air conditioning

600 Carondelet Street, New Orleans, LA, 70130

Main amenities

Daily housekeeping
3 restaurants and bar/lounge
Outdoor pool
Nightclub
Breakfast available
24-hour fitness center
Valet parking
Pool bar
Room service
Coffee shop/cafe
Terrace
24-hour front desk

For families

Children stay free
Refrigerator
Television
Garden
Terrace
Daily housekeeping

Room options

About this area

What's nearby

In New Orleans Central Business District
Smoothie King Center - 12 min walk
National World War II Museum - 12 min walk
Harrah's New Orleans Casino - 13 min walk
Caesars Superdome - 15 min walk
Bourbon Street - 17 min walk
Canal Street - 18 min walk
Ernest N. Morial Convention Center - 19 min walk
Jackson Square - 20 min walk
Julia Street Cruise Terminal - 20 min walk
Café du Monde - 21 min walk

Getting around

Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
New Orleans Union Passenger Terminal - 11 min walk
Carondelet at Girod Stop - 1 min walk
Carondelet at Poydras Stop - 2 min walk
Saint Charles at Lafayette Stop - 2 min walk

Restaurants

French Truck Coffee - 4 min walk
Starbucks - 5 min walk
Bar Marilou - 1 min walk
Herbsaint - 2 min walk
Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk

About this property

Ace Hotel New Orleans

Ace Hotel New Orleans features a nightclub and puts you within a 15-minute walk of Harrah's New Orleans Casino and Caesars Superdome. Guests can take a dip in the outdoor pool or grab a bite to eat at Joesephine Estelle, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The helpful staff and bar get good marks from fellow travelers. The property is just a short walk from public transportation: Carondelet at Girod Stop and Carondelet at Poydras Stop are steps away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and through room service

This information is provided by our partners.

At a glance

Hotel size

234 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (1 per room)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Secured onsite valet parking (USD 54 per day; includes in/out privileges)

Property amenities

Food and drink

Cooked-to-order breakfast each morning (surcharge)
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)

Traveling with children

Children stay free (see details)

What to do

Shopping

Working away

Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers

Facilities

Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Nightclub

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Raised toilet seat
Low-height counter/sink
Grab bar near toilet

Room amenities

Be entertained

Flat-screen television
Cable TV channels
Pay movies

Home comfort

Air conditioning
Minibar
Iron/ironing board

Sleep well

Bed sheets provided

Freshen up

Shower/tub combination
Free toiletries
Hair dryer

Stay connected

Desk
Free WiFi and wired Internet

Food and drink

Refrigerator

Daily housekeeping
In-room safe

Special features

Dining

Joesephine Estelle - This restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Alto - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Seaworthy - This bar specializes in southern cuisine and serves dinner and light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Destination fee: USD 27.38 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 15–45 per person
Early check-in can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

Rollaway beds are available for USD 45.0 per night

Pets

Service animals exempt from fees
Pet deposit: USD 25.00 per night
Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

Parking

Secured valet parking costs USD 54 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace New Orleans

Ace Hotel New Orleans Hotel

Ace Hotel New Orleans New Orleans

Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Ace Hotel New Orleans offer free cancellation for a full refund?

Yes, Ace Hotel New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Ace Hotel New Orleans?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Ace Hotel New Orleans?

Yes, there's an outdoor pool.

Are pets allowed at Ace Hotel New Orleans?

Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 25.00 per accommodation, per night, and there's also a deposit of USD 25.00 per night. Service animals are exempt from fees.

Is parking offered on site at Ace Hotel New Orleans?

Yes. Valet parking costs USD 54 per day.

What are the check-in and check-out times at Ace Hotel New Orleans?

You can check in from 3 PM - 11:00 PM. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is noon.

Is there an onsite casino at Ace Hotel New Orleans?

No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (13-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.

What is there to do at Ace Hotel New Orleans and nearby?

Ace Hotel New Orleans has a nightclub and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Ace Hotel New Orleans?

Yes, there are 3 onsite restaurants, featuring alfresco dining and southern cuisine.

What's the area around Ace Hotel New Orleans like?

Ace Hotel New Orleans is a short 1-minute walk from Carondelet at Girod Stop and 13 minutes' walk from Harrah's New Orleans Casino. Travelers recommend the hotel for its walkable location.

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness