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Ace Hotel New Orleans

Photo gallery for Ace Hotel New Orleans

Outdoor pool, sun loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Poolside bar
Lobby sitting area

Overview of Ace Hotel New Orleans

Ace Hotel New Orleans

4.0 star property
4-star hotel with 3 restaurants, near Smoothie King Center
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,000 verified guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
600 Carondelet Street, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Smoothie King Center - 12 min walk
  • National World War II Museum - 12 min walk
  • Harrah's New Orleans Casino - 13 min walk
  • Caesars Superdome - 15 min walk
  • Bourbon Street - 17 min walk
  • Canal Street - 18 min walk
  • Ernest N. Morial Convention Center - 19 min walk
  • Jackson Square - 20 min walk
  • Julia Street Cruise Terminal - 20 min walk
  • Café du Monde - 21 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
  • New Orleans Union Passenger Terminal - 11 min walk
  • Carondelet at Girod Stop - 1 min walk
  • Carondelet at Poydras Stop - 2 min walk
  • Saint Charles at Lafayette Stop - 2 min walk


  • French Truck Coffee - 4 min walk
  • Starbucks - 5 min walk
  • Bar Marilou - 1 min walk
  • Herbsaint - 2 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk

About this property

Ace Hotel New Orleans

Ace Hotel New Orleans features a nightclub and puts you within a 15-minute walk of Harrah's New Orleans Casino and Caesars Superdome. Guests can take a dip in the outdoor pool or grab a bite to eat at Joesephine Estelle, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The helpful staff and bar get good marks from fellow travelers. The property is just a short walk from public transportation: Carondelet at Girod Stop and Carondelet at Poydras Stop are steps away.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 9 floors


  • Check-in time from 3 PM - 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Secured onsite valet parking (USD 54 per day; includes in/out privileges)

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers


  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Nightclub


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Joesephine Estelle - This restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Alto - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Seaworthy - This bar specializes in southern cuisine and serves dinner and light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 27.38 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15–45 per person
  • Early check-in can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night


  • Service animals exempt from fees
  • Pet deposit: USD 25.00 per night
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per night


  • Secured valet parking costs USD 54 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.


This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Ace Hotel New Orleans offer free cancellation for a full refund?
Yes, Ace Hotel New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ace Hotel New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ace Hotel New Orleans?
Yes, there's an outdoor pool.
Are pets allowed at Ace Hotel New Orleans?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 25.00 per accommodation, per night, and there's also a deposit of USD 25.00 per night. Service animals are exempt from fees.
Is parking offered on site at Ace Hotel New Orleans?
Yes. Valet parking costs USD 54 per day.
What are the check-in and check-out times at Ace Hotel New Orleans?
You can check in from 3 PM - 11:00 PM. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Ace Hotel New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (13-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Ace Hotel New Orleans and nearby?
Ace Hotel New Orleans has a nightclub and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Ace Hotel New Orleans?
Yes, there are 3 onsite restaurants, featuring alfresco dining and southern cuisine.
What's the area around Ace Hotel New Orleans like?
Ace Hotel New Orleans is a short 1-minute walk from Carondelet at Girod Stop and 13 minutes' walk from Harrah's New Orleans Casino. Travelers recommend the hotel for its walkable location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Christy, 1-night trip
Verified guest review

10/10 Exceptional

Anthony, 3-night trip
Verified guest review

10/10 Exceptional

Jean, 1-night business trip
Verified guest review

8/10 Very Good

Friendly staff! Great location!
Friendly, helpful staff! Great location! Onsite restaurants are really good too. The rooms are comfortable/quirky. Pro tip: if you need a good mirror/lighting for grooming, bring your own :)
2-night trip
Verified guest review

10/10 Exceptional

Shannon, 3-night trip
Verified guest review

6/10 Good

Room not available
Rooms were not ready for guaranteed checkin time
Will, 2-night trip
Verified guest review

10/10 Exceptional

Chrispen, 3-night trip
Verified guest review

8/10 Very Good

Mario, 4-night trip with friends
Verified guest review

8/10 Very Good

Great looking hotel and room. Cool aesthetic look and feel. Staff was helpful and friendly.
Dylan, 3-night romance trip
Verified Expedia guest review

6/10 Good

Neat property, but bartenders were "too cool" and pretty unprofessional for the prices they charge.
Travis, 2-night trip
Verified Expedia guest review