Sheraton New Orleans Hotel (New Orleans, United States of America), New Orleans hotel discounts

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Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Amenities
Policies

4-star hotel with outdoor pool, near Canal Street

8.0/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Internet access

Free WiFi

Pet friendly

Gym

Price available on 04/20/2023

500 Canal St, New Orleans, LA, 70130

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Valet parking
Room service
Coffee shop/cafe
Business center
60 meeting rooms
Limo/town car service
24-hour front desk

For families

Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

About this area

What's nearby

In New Orleans Central Business District
Canal Street - 1 min walk
Bourbon Street - 3 min walk
Harrah's New Orleans Casino - 4 min walk
Jackson Square - 9 min walk
Ernest N. Morial Convention Center - 14 min walk
National World War II Museum - 14 min walk
Caesars Superdome - 18 min walk
Smoothie King Center - 21 min walk
Julia Street Cruise Terminal - 24 min walk
Port of New Orleans - 25 min walk

Getting around

Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 20 min walk
Canal at Camp Stop - 1 min walk
Canal at Chartres Stop - 1 min walk
Canal at Magazine Stop - 1 min walk

Restaurants

Starbucks - 2 min walk
Amorino Gelato al Naturale - 2 min walk
Creole House Restaurant & Oyster Bar - 1 min walk
55 Fahrenheit at Marriott Lobby - 1 min walk
Willies Chicken Shack - 2 min walk

About this property

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other highlights at this upscale hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. The location and local sightseeing get good marks from fellow travelers. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

1110 rooms
Arranged over 49 floors

Arriving/Leaving

Check-in time from 4 PM - midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs only, 1 per room, up to 88 lbs per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
WiFi and wired Internet access in rooms*

Parking

Onsite valet parking (USD 48 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)

What to do

Shopping
Use of nearby fitness center
Bicycle rentals nearby

Working away

Business center
60 meeting rooms
Computer station
Conference space (105996 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
18 holes of golf
An outdoor pool

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Transfer shower
Lever door handles

Languages

Chinese (Mandarin)
English
French
Spanish
Vietnamese

Room amenities

Be entertained

32-inch LCD TV
Premium cable channels
Pay movies

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down comforter
Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
WiFi and wired internet for a surcharge
Phone
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Roux Bistro - This bistro serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
Wired Internet access is available in guestrooms for USD 16.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 per person
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for USD 25.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

Valet parking costs USD 48 per night with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted.

Also known as

Hotel New Orleans Sheraton

Hotel Sheraton New Orleans

New Orleans Hotel Sheraton

New Orleans Sheraton

New Orleans Sheraton Hotel

Sheraton Hotel New Orleans

Sheraton New Orleans

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton Orleans Hotel Orleans

Sheraton New Orleans Hotel Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?

Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of March 24, 2023, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on April 20, 2023 start from P 10,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Sheraton New Orleans Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Sheraton New Orleans Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton New Orleans Hotel?

Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton New Orleans Hotel?

Yes. Valet parking costs USD 48 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton New Orleans Hotel?

You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sheraton New Orleans Hotel?

No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (4-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.

What is there to do at Sheraton New Orleans Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Sheraton New Orleans Hotel?

Yes, there's an onsite restaurant, Roux Bistro.

What's the area around Sheraton New Orleans Hotel like?

Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 3 minutes' walk from Bourbon Street. Travelers say this hotel is in a good location.

8.0

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

March 14, 2023

Surprise of the condition of the room

No comforter on one of the beds just sheets. Had to ask for hand soap. Room was not initially clean good. Stains on window and mirrors. Noise through out the day and night. Was not a good stay this time around.