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4-star hotel with 2 bars/lounges, near Usher Hall
All staff friendly and service good.
Oct 13, 2020
Nice location for most things staff helpful only downside castle view rooms get way to…
Sep 13, 2020
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Self parking costs GBP 13.00 per night
Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Excellent location and rooms very good size. View of castle from our room well worth it
Mike, 2 night family trip, Sep 10, 2020
Verified Hotels.com guest review
Nothing was too much trouble. Excellent counter staff, very comfortable beds and pillows, not the best breakfast but ok. Location superb for the castle and grass market areas. Parking is a short walk away.
Adam, 3 night trip with friends, Sep 2, 2020
Verified Hotels.com guest review
Very comfortable beds and a convenient location. Staff very good.
Debra, 2 night trip, Sep 1, 2020
Verified Expedia guest review
Excellent check-in. Lovely inter-connecting rooms with great facilities. We could see part of the castle from our bedroom windows. Super clean. Excellent showers. Location was perfect - would definitely stay again.
Lindsay, 1 night family trip, Aug 30, 2020
Verified Hotels.com guest review
Well situated hotel, menu in restaurant very limited, close to royal mile, castle and princess street. All staff very attentive
Tony, 3 night family trip, Aug 26, 2020
Verified Hotels.com guest review
Out dated rooms and decor. Squeaky floors, noise from neighbours, no slipper, no minibar.
Faisal, 2 night business trip, Aug 17, 2020
Verified Hotels.com guest review
The best ever hospitality and very clean Hotel. The staff were very professional and very friendly
Tam, 3 night romance trip, Aug 17, 2020
Verified Expedia guest review
Good location and staff were friendly. Cleanliness was excellent
2 night romance trip, Aug 7, 2020
Verified Expedia guest review
Having stayed at the Hampton by Hilton in the city previously we wanted to see how the Doubletree experience would compare to Chester. Great location with parking at the nearby NCP. 2 minute walk for able bodied but a little more difficulty for those with limited mobility. Although you can pull up outside initially to pick up and drop off. Check-in for our 2 night stay was fine, lovely service at reception. All desks are screened and staff had face coverings on. There is an arrow one way system for entry and exit. Although it was a little disheartening not to get a warm cookie that other D'Tree hotels are advertising as a welcome. Reception, bar area all looked clean. Modern, tastefully decorated with that luxurious feel. As was the room. We had a King room at the front which looked onto Edinburgh Castle. Our room and facilities had been marked by a clean stay sticker from the door into our room, along with TV remote & bathroom facilities which was reassuring. The room was tidy and very comfortable. Enough space for our stay but minor things like being dusty in places e.g. bathroom shelves, tap stained from being wiped with cloth water marked. Our milk was off for tea facilities which come in a cellophane bag. This was swiftly dealt with by attentive staff on hand, which was great service. Breakfast was continental, no menu for hot food just told, we had to decide before sitting down. I'd have preferred prior knowledge to decide in advance. We would stay here in future.
MICHAEL, 2 night trip, Jul 28, 2020
Verified Hotels.com guest review
Brill Hilton
Kristopher, 1 night trip, Jul 25, 2020
Verified Hotels.com guest review