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All properties in Phoenix, Arizona, United States of America

Pointe Hilton Tapatio Cliffs Resort

4-star resort in North Mountain with golf course and free water park

  • Free parking
From
P7,315
  • Pointe Hilton Tapatio Cliffs Resort
  • Pool
  • Pool
  • Pool
  • Pool
1 / 116Pool
8.2Very good
  • The service was great at the cafes and food was good! The rooms were comfortable and wasn…

    Dec 31, 2020

  • Only complaint: bed sucks. After sleeping on it for the past 5 nights, I’m going to have…

    Dec 27, 2020

See all 756 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 584 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools and 7 spa tubs

Feel at home

  • Free cribs/infant beds
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

What’s around

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Grand Canyon University - 10.5 mi / 16.9 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km
  • Scottsdale Quarter - 10.9 mi / 17.5 km
  • Kierland Commons - 11 mi / 17.7 km

Book this property and collect stamps after your stay

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Check availability

Please enter your dates
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Signature Suite, 1 King Bed
  • Suite, 1 King Bed (Falls Location)
  • Suite, 1 Bedroom (Ambassador)
  • Room, 1 King Bed, Mountain View
  • Suite, 2 Queen Beds (Falls Location)
  • Room, 2 Queen Beds, Mountain View
  • Suite, 2 Queen Beds, Allergy Friendly
  • Suite, 1 King Bed, Allergy Friendly
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Grand Suite, 2 Bedrooms
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Signature Room, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Suite, 1 King Bed, Poolside
  • Suite, 2 Queen Beds, Poolside
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Standard Room, 2 Bedrooms
  • Signature Room, 2 Bedrooms
  • Standard Room, 2 Bedrooms

Location

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Grand Canyon University - 10.5 mi / 16.9 km

What’s around

Landmarks

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Grand Canyon University - 10.5 mi / 16.9 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km
  • Scottsdale Quarter - 10.9 mi / 17.5 km
  • Kierland Commons - 11 mi / 17.7 km
  • Old Town - 13.3 mi / 21.4 km
  • Phoenix Art Museum - 13.5 mi / 21.7 km
  • Arizona Science Center - 13.9 mi / 22.3 km
  • State Farm Stadium - 25.5 mi / 41.1 km

Getting around

  • Sky Harbor Intl. Airport (PHX) - 24 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive
  • Scottsdale, AZ (SCF) - 22 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 50 min drive

At a glance

Hotel size

  • This hotel has 584 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Arizona may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 8
  • Waterslide
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Free water park access
  • Pool cabanas (surcharge)
  • Tennis on site
  • Number of spa tubs - 7
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Conference space size (feet) - 75
  • Conference space size (meters) - 7
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 28
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Balcony or patio
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 27-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - Onsite coffee shop. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Small print

Also known as

  • Hilton Cliffs Tapatio Resort
  • Tapatio Hilton
  • Pointe Hilton Tapatio Cliffs Hotel Phoenix
  • Pointe Hilton Tapatio Cliffs Phoenix
  • Pointe Hilton Tapatio Cliffs
  • Hilton Phoenix
  • Phoenix Hilton
  • Hilton Pointe Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs
  • Pointe Hilton Tapatio Cliffs Resort Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Hilton Tapatio Cliffs Resort Resort Phoenix
  • Hilton Tapatio
  • Pointe Hilton Resort
  • Pointe Hilton Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Tapatio Cliffs
  • Pointe Tapatio Cliffs Resort
  • Tapatio Cliffs Hilton

Optional extras

Breakfast costs between USD 9 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 11.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Policies

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the spa without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75 per accommodation, per night

  • Resort fee: USD 39.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pointe Hilton Tapatio Cliffs Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Electric vehicle charging is available.
  • Yes, there are 8 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring poolside dining. Nearby restaurants include Different Pointe Of View (7-min walk), Greek Town (2.4 mi), and Paquime Street Food of Mexico (2.4 mi).
  • No, this resort doesn't have a casino, but Desert Diamond Casino - West Valley (24-min drive) and Talking Stick Resort Casino (28-min drive) are both nearby.
  • Recommended spots to visit include Children's Museum of Phoenix (10.1 mi) and Grand Canyon University (10.5 mi), along with Musical Instrument Museum (10.6 mi) and Scottsdale Quarter (10.9 mi).
8.2Very good
  • 10.0Exceptional

    Nice stay

    It was just a overnight stay . Nice hotel. It’s on the older side but well maintained . The pools looked awesome. Unfortunately we didn’t bring our suit .

    Terri, 1 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Quick family trip

    Awesome! Service and staff were amazing! The water park was so fun and the food was delicious

    Kelly, 2 night family trip, Oct 19, 2020

    Verified Hotels.com guest review

  • 6.0Good

    The hotel wasn’t bad for the money. However, the air Conditioning units on the roof above my room were so loud that they kept waking me up throughout the night when they turned on. Pools were pretty decent and the scenery was nice.

    D_Seeg, 1 night trip, Oct 15, 2020

    Verified Expedia guest review

  • 2.0Poor

    They never came to clean the room forn3 days in a row I called never came. The day I checked out I forgot some Gucci shoes in the room i called for hours would not anwer when they did they said nothing was left There acting wierd and were really rude when asked to speak to manager about items left in room.

    José, 2 night trip, Oct 3, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    The Staff was the best I have ever experienced. They anticipated our every need and were timely in delivering the service.

    Paul, 2 night family trip, Sep 30, 2020

    Verified Expedia guest review

  • 6.0Good

    The ceremony.

    Disappointing. The room had a cricket problem. They were everywhere. Had a burnt out lightbulb in the kitchen, the refrigerator was not working properly, the faucet in the master bath leaked water all over the counter. I’ve been to your resort a couple times in the past and had no issues. This time I rented the 1200 square foot suite to get married in. I had no idea the room would be like this based on my past visits. Very dissatisfied with the quality of the room. Thanks for asking.

    Carolyn, 3 night trip with friends, Sep 25, 2020

    Verified Hotels.com guest review

  • 4.0Fair

    Air conditioning was sub par in room; requiring frequent adjustment. Bed was a torture device; I have slept better on my air mattress in my tent when camping. Room decor was dated, and only 1 of the two tv's (the one in the bedroom) functioned.

    5 night trip, Sep 24, 2020

    Verified Expedia guest review

  • 6.0Good

    The AC units only went down to 70 degrees, the beds were very uncomfortable and don’t try bringing your own food/drink to the pool because they will not let you in.

    Jlynn, 3 night family trip, Sep 23, 2020

    Verified Orbitz guest review

  • 10.0Exceptional

    stay here!!

    Our stay was wonderful. We were only there for a night, but the hotel staff were kind and incredibly accommodating. I will definitely be back!

    Samuel, 1 night trip, Sep 21, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    overall review

    This property itself is outdated paint and look wise, however our room was updated, roomy and very nice. The dining was good at all the restaurants on the property and the customer service was great. All in all it is a nice quiet hotel with nice pools for every need, and both high end and lower ranging food needs. It was tucked in a beautiful hillside but the areas around the hotel are just okay. You would have to drive a few miles to get to other restaurants. There is decent hiking all around the hotel. All in all we had a great experience and this hotel just needs some exterior updating, but it was clean, good customer service and food, rooms and pools were nice.

    Michelle, 2 night family trip, Sep 21, 2020

    Verified Hotels.com guest review

See all 756 reviews