See all properties
Save

Choose dates to view prices

SureStay Hotel by Best Western Phoenix Airport

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Free breakfast

Overview of SureStay Hotel by Best Western Phoenix Airport

SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with outdoor pool, near Celebrity Theater
6.8 out of 10 Good
6.8/10 Good

1,612 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
3037 E Van Buren St, Phoenix, AZ, 85008
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 5 min drive
  • Chase Field - 6 min drive
  • Footprint Center - 6 min drive
  • Desert Botanical Garden - 8 min drive
  • Tempe Town Lake - 6 min drive
  • Arizona State University - 9 min drive
  • Arizona Mills Mall - 13 min drive
  • Scottsdale Fashion Square - 12 min drive
  • Camelback Mountain - 15 min drive
  • Phoenix Zoo - 14 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 24 min drive
  • Scottsdale, AZ (SCF) - 25 min drive
  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 28 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 35 min drive
  • 24th Street - Washington Station - 20 min walk
  • 38th Street - Washington Station - 20 min walk
  • 24th Street - Jefferson Station - 22 min walk
  • Free airport shuttle

Restaurants

  • PHX Beer Co. - Sky Harbor Airport Restaurant - 6 min drive
  • McDonald's - 20 min walk
  • Sushi Sonora - 2 min drive
  • Red Devil Italian Restaurant & Pizzerias - 2 min drive
  • Burger King - 2 min drive
Map

About this property

SureStay Hotel by Best Western Phoenix Airport

Located just 4.1 mi (6.6 km) from the airport, SureStay Hotel by Best Western Phoenix Airport offers a free shuttle (available 24 hours). Guests can take a dip in the outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Phoenix Convention Center and Footprint Center are within a short drive. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 15 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of USD 250.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Extended parking costs USD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.

Also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Phoenix Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Hotel by Best Western Phoenix Airport?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Phoenix Airport?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by SureStay Hotel by Best Western Phoenix Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Phoenix Airport?
You can check in from 3:00 PM - anytime. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM.
Is there an onsite casino at SureStay Hotel by Best Western Phoenix Airport?
No, this hotel doesn't have a casino, but Casino Arizona (14-min drive) and Lone Butte Casino (19-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Phoenix Airport and nearby?
SureStay Hotel by Best Western Phoenix Airport has an outdoor pool and a picnic area.
What's the area around SureStay Hotel by Best Western Phoenix Airport like?
SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a short 7-minute drive from Phoenix Sky Harbor Intl. Airport (PHX) and 6 minutes' walk from Celebrity Theater.

Reviews

6.8

Good

7.5/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel
The hotel was very clean and comfortable. The staff was very friendly and helpful and they had a very nice laundry area to use.
Wayne, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Decent Hotel, terrible cust service & showers
Let me start by saying I travel 3/4 weeks a month, so I stay in quite a few hotels. I was in a rush to book and ended up booking at sure stay without reading reviews. Mistake. The room was decent, but the shower was broken, towels stained and without a working shower, the stay was uncomfortable to say the least. I tried contacting front office all evening about shower, no one would answer, when first thing in the am and both gals at the front were on phones for 20+ min. I couldn’t sit and wait to talk as I had work. So I went to the gym to shower. I called a gentlemen later that day at the hotel and he informed me they would refund me for my room and manager would call same day to confirm refund was done. It’s been 3 days, no call, and every time I call, manager isn’t there..? I hate to leave a negative review, as I never want to hurt someone’s business, but this hotel doesn’t seem to want to do right by a paying customer
Aaron, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Jessica, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hair on bath tub
Found hair from the previous occupant in the bathtub,
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our trip to Belize
We had a 5am flight & we live a long distance from the airport, so we found this hotel & it was just down the street from where we paid to park for our trip. Turned out to be a really nice place & will definitely use again & there is a shuttle to take you to the airport. Has a nice pool too! We felt safe & it was quiet
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The room and bathroom were both clean and neat.
Vanessa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3
My travel was great. The bathroom are very small and my sister was real large it was hard in such a small space. And I seen customers picking over the food in the dining area was a turn off.
Geraldine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ellen, 1-night trip
Verified Hotels.com guest review