Hilton Garden Inn Phoenix Downtown

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Overview of Hilton Garden Inn Phoenix Downtown

Hilton Garden Inn Phoenix Downtown

3.0 star property
3-star hotel with bar/lounge, near Phoenix Convention Center

8.7/10 Fabulous

543 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P7,869
Price available on 05/06/2022
Map
15 E Monroe St, Phoenix, AZ, 85004
Main amenities
  • 170 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Valet parking
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 5 min walk
  • Footprint Center - 7 min walk
  • The Van Buren - 7 min walk
  • Roosevelt Row - 8 min walk
  • Arizona Federal Theatre - 9 min walk
  • Children's Museum of Phoenix - 9 min walk
  • Arizona Science Center - 10 min walk
  • Arizona Center - 11 min walk
  • Chase Field - 12 min walk
  • Phoenix Art Museum - 23 min walk

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive
  • Phoenix Deer Valley Airport (DVT) - 24 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 30 min drive
  • Scottsdale, AZ (SCF) - 31 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 32 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive
  • Washington - Central Station - 3 min walk
  • Van Buren - 1st Ave Station - 3 min walk
  • Jefferson Street - 1st Ave Station - 5 min walk

About this property

Hilton Garden Inn Phoenix Downtown

When you stay at Hilton Garden Inn Phoenix Downtown, you'll be in a great location, within just a 10-minute walk of Phoenix Convention Center and Footprint Center. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Bonuses like refrigerators and microwaves are offered in all rooms, along with LCD TVs and premium bedding. Fellow travelers like the helpful staff and location. Public transportation is just a short walk: Van Buren - 1st Ave Station is 3 minutes and Washington - Central Station is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite valet parking (USD 36 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages spoken

  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Floor 13 Rooftop Bar - Onsite bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 12 for adults, and USD 8 and USD 12 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 20.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured valet parking costs USD 36 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Phoenix Downtown Hotel
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Frequently asked questions

Overall score and ratings

8.7

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Mary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Celeste, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good Location
Nice room and view. Clean and comfortable.
Wendy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BERNARD, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No room service...had to go downstairs to order food to bring back to room and sait for it...couldnt order over the phone...like they thought i wouldnt pay or somethi g cause the second i signed the bill to my room...they ran my card...just not the hilton experience i expected. Hotel operator rude and short on the phone.
Peter, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Needs Improvement
Bed was a shortty. If you are 6' most likely your feet will stick over. Room temp would not come off 58 degrees even by shutting off thermostat. If you arrive late there is no parking instructions. You end up parking across street.
rick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

M
2-night trip
Verified Hotels.com guest review