Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700
What's nearby
Zócalo - 19 min walk
Veracruz Aquarium - 20 min walk
Veracruz Cathedral - 2 min drive
Veracruz Harbour - 3 min drive
Malecón de Veracruz - 3 min drive
Getting around
General Heriberto Jara Intl. Airport (VER) - 23 min drive
Veracruz Central Station - 29 min walk
Restaurants
Tacos el Deportivo - 4 min walk
Tacolandia - 2 min walk
Adán & Charito - 4 min walk
Hojaldras Denegri 20 de Noviembre - 5 min walk
Pizza Hut - 2 min walk
About this property
Grand Hotel Plaza Veracruz
Grand Hotel Plaza Veracruz puts you just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the restaurant. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.
Languages
Spanish
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Multilingual staff
Facilities
1 building/tower
Fitness center
An outdoor pool
Spa tub
Accessibility
Elevator
Room amenities
Be entertained
27-cm LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Veracruz Plaza
Veracruz Plaza Hotel
Grand Plaza Veracruz
Veracruz Plaza
Grand Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel
Grand Hotel Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel Veracruz
Frequently asked questions
Does Grand Hotel Plaza Veracruz offer free cancellation for a full refund?
Yes, Grand Hotel Plaza Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Plaza Veracruz?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Plaza Veracruz?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Plaza Veracruz?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Hotel Plaza Veracruz?
You can check in starting at 3 PM. Check-out time is 1 PM.
Is there an onsite casino at Grand Hotel Plaza Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (9-min drive) are both nearby.
What is there to do at Grand Hotel Plaza Veracruz and nearby?
Grand Hotel Plaza Veracruz has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Grand Hotel Plaza Veracruz?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Plaza Veracruz like?
Grand Hotel Plaza Veracruz is in the heart of Veracruz, a short 20-minute walk from Veracruz Aquarium and 14 minutes' walk from Benito Juarez Auditorium.
Grand Hotel Plaza Veracruz Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
August 14, 2019
Everything was perfect very clean and beautiful excellent service excellent food
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
July 16, 2019
The place was not bad for the price. The property was in good condition.
Verified traveler
13-night family trip
Verified Expedia guest review
4/10 Fair
May 21, 2019
Better service
Tv did not work in my room,,
They tald me that they will change my room
But, they never change it or fix tv
Raymundo
Raymundo, 7-night trip
Verified Expedia guest review
2/10 Poor
March 7, 2019
they didn't respect my reservations when I get there I asked for my reservation and they say they don't have anything in the computer so I have to look for another hotel in have to do it on my own
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
October 11, 2018
This hotel is disgusting! Upon arrival it took us almost an hour to check in! The pictures depict nothing what online shows! We paid to stay in a room with a jacuzzi and were given a double bed with a bath tub! We didn’t even stay 5 minutes! The bed had a burn hole in it and the staff were very rude and not able to accommodate at all! We took a loss here because of the no refund. Save your money their is a lot of great places to stay while in mexico, this is absolutely not one of them!
Kayla
Kayla, 1-night trip
Verified Expedia guest review
6/10 Good
September 7, 2018
The ladies at the front desk were fantastic. The parking & luggage attendants were great as well. Breakfast staff need to pay more attention to refilling utensils, bowls & cleaning where the food is. Pool is small but great after a day of exploring. They need to put up spikes for the pigeons as they are making the pool dirty.
Shower water was lukewarm but it is hot in Veracruz so it's tolerable. It also did not drain well. Mild sewage smell. Keep the bin over the floor drain. O had to get the room card reactivated everyday. That was an unnecessary annoyance. The lobby is the only updated area. Rooms are dated. Location is close to the bus station & less than 20 to Centro. Still ok place for the price. If you want the Ritz go ahead and pay a lot more.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
September 3, 2018
Staff are super nice and patient as I do not speak Spanish. Nice place when the room is discounted. Only 15 minute walk to Centro. Close to bus station. Double bed room is small and dated and hard. Cold AC, shower water is lukewarm at best but weather is hot so not a huge deal. Pool is small and needs tiles repaired but was clean. Jacuzzi is not hot. Hotel needs to be renovated. Lobby and restaurant area is the nicest looking area. Continental breakfast was enough food. I decided to stay 2 more nights as it is convenient.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
March 23, 2017
Excellent one week stay in this hotel. Good location near historical center.
Verified traveler
Verified Expedia guest review
4/10 Fair
January 5, 2015
Bare-basics option when nothing else is available
We chose this hotel because every other option was booked over a holiday weekend. It really should be rated as a two-star hotel. It might have been three-star at one time, but it's not kept up and the service is bare-minimum. Could not provide a second key-card for the room. Housekeeping knocks on door even though "do not disturb" sign was on. First day there was no hand towel, second day no bath mat was left. Towels that were left were worn and with holes in them. Shower door had no handle so difficult to open from inside. At least the WiFi worked.
Robert
Verified Expedia guest review
4/10 Fair
March 7, 2014
Hard Beds
So to begin, the staff kept talking about my Girlfriend in Spanish, they all thought she was a prostitute. For the record she is not, she is just much younger than me. The beds were rock hard, but clean. The restaurant had a nice selection and everything tasted good. The breakfast buffet was very good and gave me a good idea of the local food. Overall I would not stay in this hotel again.
Will
Verified Expedia guest review
6/10 Good
June 12, 2011
Not beach front but clean and safe
This hotel is a little tricky to get to because of the one ways streets, probably about 6-8 blocks to the beach. It is on a decent boulevard close to local shopping areas. It may not be beach front but it was a clean hotel with nice people at the front desk. The free continental breakfast is bare bones but there is a buffet offered.
peter
Verified Hotels.com guest review
4/10 Fair
March 28, 2011
If you MUST stay here, Order the hamburgers
It looked nice on the internet and at first, but when I checked in and went to the room, there wasnt even a window. When I asked to be moved to another room with a window, they told me that they were none available, even though there was hardly anyone staying there. The pool and jacuzzi was disgusting, The beds were hard as rocks, I had terrible back pains for a week after staying there. The best thing they had was hamburgers, which made all of the horrible things about the hotel melt away as I savored the delicious flavors.
Bernardo
Verified Expedia guest review
10/10 Exceptional
December 1, 2010
Beautiful and less expensive
This hotel is not right in the center but was walking distance to a nice park and to the beach. The only thing I'd like improved would be the little "fitness center" they have upstairs. I really enjoyed staying there though and it was a great deal for the cost
Robyn
Verified Expedia guest review
8/10 Very Good
September 20, 2019
Hotel cómodo, desayuno insuficiente
Habitaciones amplias
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 17, 2019
En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada
Verified traveler
2-night romance trip
Verified Expedia guest review
6/10 Good
September 17, 2019
Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
September 17, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2019
Andrés
Andrés, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
September 15, 2019
Muy bueno, exelente limpieza, y buena comida, buen trato.
Mirna
Mirna, 1-night family trip
Verified Expedia guest review
8/10 Very Good
September 14, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
September 13, 2019
Liliana
Liliana, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 10, 2019
Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 10, 2019
Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien
gabriel yovanni
gabriel yovanni, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
September 10, 2019
La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
September 3, 2019
Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario.