The good: We really enjoyed the grounds, especially the central fountain, and the service. Lawn looked immaculate from our room window and was very relaxing to look at. Oscar, our waiter, was fantastic. He made sure that we were always well served and even made food and wine suggestions that improved our visit. He invited us to stay during the weekend to enjoy the Sunday brunch and we would love to stay there again soon. The bad: Unfortunately, our room looked spartan as it was lacking furniture: no desk, no chairs, just an ugly bench, a side table with a lamp, the bed and the TV stand. The ugly: We had no VIP Access treatment, front desk even tried to charge us extra for the upgrade. I said no.