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Susurros del Corazón, Auberge Resorts Collection

5.0 star property
Luxury beachfront hotel with spa, near Bay of Banderas

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Susurros del Corazón, Auberge Resorts Collection

3 outdoor pools, cabanas (surcharge), pool umbrellas
Terrace/patio
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Airport transfer
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Spa tub
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Separate bathtub and shower
  • Premium TV channels
The price is P36,926
P50,219 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Room (Garden Casita with Plunge Pool)

View from room

Room (Garden Casita with Plunge Pool)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Suite with Plunge Pool)

View from room

Suite (Garden Suite with Plunge Pool)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Garden)

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Beachfront (Ocaso: Casa with Pool)

Terrace/patio

Room, 4 Bedrooms, Beachfront (Ocaso: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1719 sq m
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 3 Twin Bunk Beds

View all photos for Studio, 2 Queen Beds (Garden)

View from room

Studio, 2 Queen Beds (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Garden Casita)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Garden Casita)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Room, 4 Bedrooms, Oceanfront (Cliffside Residence with Pool)

Private kitchen

Room, 4 Bedrooms, Oceanfront (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 557 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Room, 4 Bedrooms, Ocean View (Marea: Casa with Pool)

Private pool

Room, 4 Bedrooms, Ocean View (Marea: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1705 sq m
  • Ocean view
  • Sleeps 12
  • 4 King Beds

View all photos for Studio, Resort View (Cliffside (LO-Tortuga/Urraca))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Resort View (Cliffside (LO-Tortuga/Urraca))

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

View from room

Room, 4 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 455 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Room, 3 Bedrooms, Resort View (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, 3 Bedrooms, Resort View (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 4 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Beach/ocean view

Room, 4 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Room, 4 Bedrooms, Ocean View (Nido: Casa with Pool)

View from room

Room, 4 Bedrooms, Ocean View (Nido: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1626 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Studio, Oceanfront (Cliffside (LO-Quetzal))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside (LO-Quetzal))

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Beach/ocean view

Room, 3 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, 3 Bedrooms, Oceanfront (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 511 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Studio, Resort View (Cliffside (LOP-Tortuga/Urraca))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Resort View (Cliffside (LOP-Tortuga/Urraca))

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Casita with Skydeck)

View from room

Room, Oceanfront (Casita with Skydeck)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Garden Suite with Plunge Pool)

55-inch LCD TV with satellite channels, TV

Suite, 2 Bedrooms (Garden Suite with Plunge Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
2 bedrooms
  • 223 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Beach/ocean view

Room, 2 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
2 bedrooms
Ceiling fan
  • 204 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Bedrooms, Resort View (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, 2 Bedrooms, Resort View (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Sol, with Pool)

Terrace/patio

Villa, 5 Bedrooms, Oceanfront (Sol, with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 15
  • 3 King Beds and 4 Queen Beds

View all photos for Room, 3 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

Beach/ocean view

Room, 3 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 381 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Room, 3 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Beach/ocean view

Room, 3 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Casita)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room, Ocean View (Casita)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Conrad Punta de Mita

Pool
Spa
Pet friendly
Free parking
9.0 out of 10, Wonderful, (329)
The price is P32,296
P42,308 total
includes taxes & fees
Dec 16 - Dec 17
Conrad Punta de Mita
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About the neighborhood

Map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734

What's nearby

  • Punta de Mita Beach - 6 min drive - 4.4 km
  • Punta de Mita Sea Pool - 7 min drive - 3.8 km
  • Destiladeras Beach - 7 min drive - 5.1 km
  • Punta Mita Golf Club - 10 min drive - 7.9 km
  • El Anclote Beach - 12 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Manatees Pool Lounge - ‬5 min drive
  • ‪Bluewater Grill - ‬5 min drive
  • ‪Árbol - ‬10 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬7 min drive

About this property

Susurros del Corazón, Auberge Resorts Collection

Placing you within a 15-minute walk of Bay of Banderas, Susurros del Corazón, Auberge Resorts Collection offers a private beach where you can enjoy beach umbrellas, yoga, and volleyball. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Casamilpa, one of 2 restaurants, offers a beachfront location and serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar, and a 24-hour fitness center.

Languages

English, Spanish

At a glance

Hotel size

  • 112 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets allowed (dogs only, up to 40 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Childcare in room (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Snorkeling
  • Surfing/body boarding
  • Paddleboard on site
  • Shopping
  • Ecotours nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • Built in 2022
  • 24-hour fitness center
  • 3 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Firepit
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Casamilpa - This beachfront fine-dining restaurant serves breakfast and dinner.
La Boquita - This beachfront bar serves lunch and dinner. Open daily.
Mita - Onsite coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 500 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 50 for adults and USD 50 for children
  • Airport shuttle service is offered for an extra charge of USD 170 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per day
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Susurros del Corazón Auberge Resorts
Susurros del Corazón Auberge Resorts Collection
Susurros del Corazón, Auberge Resorts Collection Hotel
Susurros del Corazón, Auberge Resorts Collection Punta de Mita

Frequently asked questions

Does Susurros del Corazón, Auberge Resorts Collection offer free cancellation for a full refund?
Yes, Susurros del Corazón, Auberge Resorts Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Susurros del Corazón, Auberge Resorts Collection?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Susurros del Corazón, Auberge Resorts Collection?
Yes, dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Susurros del Corazón, Auberge Resorts Collection?
Yes, there's free valet parking.
Is airport shuttle service offered by Susurros del Corazón, Auberge Resorts Collection?
Yes, an airport shuttle is available. The charge is USD 170 per vehicle one-way.
What are the check-in and check-out times at Susurros del Corazón, Auberge Resorts Collection?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Susurros del Corazón, Auberge Resorts Collection and nearby?
Have fun with onsite activities like snorkeling, surfing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Susurros del Corazón, Auberge Resorts Collection also has 2 bars and a private beach, as well as a 24-hour fitness center.
Are there restaurants at or near Susurros del Corazón, Auberge Resorts Collection?
Yes, there are 2 onsite restaurants, featuring beachfront dining.
Does Susurros del Corazón, Auberge Resorts Collection have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Susurros del Corazón, Auberge Resorts Collection have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Susurros del Corazón, Auberge Resorts Collection like?
Susurros del Corazón, Auberge Resorts Collection is located a short 12-minute walk from Bay of Banderas.

Susurros del Corazón, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

The best service
tuan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Carlos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Iván de Jesús, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We hated to leave. Every detail was just perfection.
Celeste, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

roger, 8-night trip
Verified Hotels.com guest review

6/10 Good

5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Bruno, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

menachem m, 3-night trip
Verified Expedia guest review

10/10 Exceptional

MD, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
mahdees, 3-night trip
Verified Expedia guest review

6/10 Good

I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Fay, 4-night trip
Verified Expedia guest review

8/10 Very Good

Fabulous but….
This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Andrea, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Annette, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely Experience
Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.
Luke, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extraordinario!!!
Excelente todo y gran disposicion de todo el personal para resolver lo que fuera!!!!
Eduardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Inigualable belleza
Con mirada chispeante, sonrisa sincera y una cordialidad impresionante asì fuè la càlida bienvenida que recibimos en ese Increìble, apasionante, majestuoso y bello lugar. Sin duda el mejor de los lugares para un merecido descanso y la armonìa , no sòlo encada habitaciòn y restaurante del lugar , tambièn la belleza de sus caminos logrando conquistar la caprichosa naturaleza y esa encantadora playa que me dejò sin aliento mientras presenciaba un magnìfico atardecer. Una encantadora belleza asì resumirìa la experiencia de èste inigualable hotel. Sin lugar a duda repetirè la experiencia ! Felicidades todos logran hacer un Equipo Ganador..!!
RUTH SARAI, 3-night trip
Verified Hotels.com guest review

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