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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants, near Tulum National Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
2 outdoor pools, free cabanas, pool umbrellas
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Airport transfer
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is P5,381
P8,649 total
includes taxes & fees
Jan 19 - January 20, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 2 Double Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Terrace)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View (Terrace)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

Pool
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (431)
The price is P13,788
P16,963 total
includes taxes & fees
Dec 30 - Dec 31
Naala Tulum
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About the neighborhood

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Aloft Tulum features a rooftop terrace and puts you within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can indulge in deep-tissue massages, facials, or body scrubs, and W XYZ Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (2170 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 25
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 47
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.

Dining

W XYZ Restaurant - This restaurant serves breakfast only.
Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar - This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 24.2 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way, maximum occupancy 10)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 1 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

  • Covered self parking costs USD 17 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Aloft Tulum offer free cancellation for a full refund?
Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Tulum?
Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Tulum?
Yes. Self parking costs USD 17 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Aloft Tulum?
Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.
What are the check-in and check-out times at Aloft Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Aloft Tulum and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Aloft Tulum also has spa services and a garden.
Are there restaurants at or near Aloft Tulum?
Yes, there are 2 onsite restaurants.
What's the area around Aloft Tulum like?
Aloft Tulum is a short 4-minute walk from Tulum National Park and 2 minutes' walk from Hunab Lifestyle Center.

Aloft Tulum Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hector, 2-night trip
Verified Hotels.com guest review

6/10 Good

There is no quiet place in this hotel. Music is always so loud, even at night. The walls are paper thin, I can hear the conversation in the next room. Check out took too long. The clerk was on the phone for 5 minutes and did not help me. The breakfast is nice and the rooms are big. The gym is too hot. The food is affordable. The facility is nice but the music is very distracting
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Hotels.com guest review

8/10 Very Good

Convenient for business
Monica, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Favorite Place To Stay
My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Tamara, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍 Myself, I look forward to future stays at the Aloft Tulum 😎
Keir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The convenience of on the spot care and night life.
Drakea R., 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had a great experience staying at Aloft Tulum. The staff were very nice and friendly. Never felt unsafe at all. Breakfast and dinner were delicious. Didn't get a chance to enjoy the pool because it rained when I went. Kinda close to central Tulum. 5 min away driving wise.
travis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rodrieck, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable. Close by car to beach & ruins. Pool at rooftop.
Rob, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jasmyne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sugey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Carlos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome
No complaints everything was good
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mercedes, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

I had a very pleasant stay here. Location was great and everything was clean. My only complaint was that I was charged $12 for a room free, not sure why. I did not drink the water bottles in the room….
Holly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Antoinette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great services....
Great job...clean place.. friendly..stuff...all the people from the lobby they are great .....I come back again...great service... Gracias....
Jorge, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Eddie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tamarah, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice
niki, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Richard, 7-night trip
Verified Expedia guest review