My Moon Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 420000.00 per vehicle. For a bite to eat, guests can check out My Moon, which serves local and international cuisine and is open for breakfast. A bar/lounge and a snack bar/deli are other highlights.
Languages
English, French, Vietnamese
At a glance
Hotel size
35 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time from 2 PM - midnight
Express check-in available
Minimum check-in age: 12
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi in rooms
Parking
Motorcycle parking only on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
Traveling with children
Children stay free (see details)
Outlet covers
What to do
Scooter/moped rentals
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Romance packages
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Accessibility
Elevator
Accessible bathroom (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Doorbell and phone notification
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
My Moon - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 90000 for adults and VND 90000 for children
Airport shuttle service is offered for an extra charge of VND 420000.00 per vehicle (one way)
Policies
This property accepts credit cards and cash.
Also known as
My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi
Frequently asked questions
Does My Moon Hotel offer free cancellation for a full refund?
Yes, My Moon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Moon Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by My Moon Hotel?
Yes, an airport shuttle is available. The charge is VND 420000.00 per vehicle one way.
What are the check-in and check-out times at My Moon Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at My Moon Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near My Moon Hotel?
Yes, My Moon offers local and international cuisine.
What's the area around My Moon Hotel like?
My Moon Hotel is in Hoan Kiem, a short 14-minute walk from Hoan Kiem Lake and 8 minutes' walk from Hanoi Old Town Night Market.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
April 11, 2023
Mike
Mike, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 6, 2023
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok.
You get what you paid for.
Wah
Wah, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
January 23, 2023
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Angela
Angela, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 14, 2022
Staff is always willing to help, yhey also support with travelling services
Juan
Verified Expedia guest review
8/10 Very Good
November 27, 2022
Dr.MANOJ
Dr.MANOJ, 3-night family trip
Verified Hotels.com guest review
6/10 Good
January 12, 2020
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 29, 2019
Verified traveler
1-night trip
Verified Wotif guest review
8/10 Very Good
July 23, 2019
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Verified traveler
3-night romance trip
Verified Expedia guest review
4/10 Fair
January 4, 2019
You might not get what you booked and paid
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking.
We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance.
The fold-out bed was uncomfortable with a thin mattress.
Tu Oanh
Tu Oanh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2018
very nice hotel well located in the old quarter
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.