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Tensui Saryo

3.5 star property
Mountain hotel with bar/lounge, near Hakone Kowakien Yunessun

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Photo gallery for Tensui Saryo

Lobby
Property entrance
Free toiletries, hair dryer, slippers, electronic bidet
Down comforters, in-room safe, individually decorated
Body treatments, facials, 1 treatment room, massages
Tucked away near Hakone Gora Park, Tensui Saryo offers a serene escape with spa services like massages and facials. Enjoy a Japanese breakfast, unwind at the bar or coffee shop/cafe, and take advantage of free self parking. Previous guests rave about their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is P12,698
P14,083 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Separate bedroom
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
  • 40 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Separate bedroom
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
  • 40 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Non Smoking

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Roten buro, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking

Ryokan dining

[Main Building] Double Room (with Roten buro), Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

Ryokan dining

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (669)
The price is P14,804
P18,401 total
includes taxes & fees
Feb 28 - Mar 1
Hotel Indigo Hakone Gora by IHG
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About the neighborhood

Map
1320-276 Gora , Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 4 min drive
  • Ōwakudani - 5 min drive
  • Hakone Ropeway - 9 min drive

Getting around

  • Haneda Airport (HND) - 102 min drive
  • Narita Intl. Airport (NRT) - 159 min drive
  • Hakone Gora Station - 1 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Miyanoshita Station - 29 min walk
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪COFFEE CAMP - ‬1 min walk
  • ‪みょうじん - ‬19 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬11 min walk

About this property

Tensui Saryo

Tensui Saryo offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Also, Hakone Kowakien Yunessun and Ōwakudani are within a short drive.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
    • Meals are available by reservation only and cannot be requested after check-in.
    • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
    • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 3300 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

Does Tensui Saryo offer free cancellation for a full refund?

Yes, Tensui Saryo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tensui Saryo?

Sorry, pets aren't allowed.

Is parking offered on site at Tensui Saryo?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Tensui Saryo?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).

What's the area around Tensui Saryo like?

Tensui Saryo is a short 1-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

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Tensui Saryo Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful experience
Maria, 2-night trip

8/10 Very good

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Grendel, 1-night trip

2/10 Poor

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.

10/10 Exceptional

Very relaxing stay
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Tyler, 1-night trip

8/10 Very good

Luciana, 1-night trip

10/10 Exceptional

今回は出張で滞在したが次回は旅行で来たい。 スタッフの丁寧な対応や施設全体の清潔さに癒された。 駅が近いので列車の旅にも最適。
Kazuhiro, 1-night trip

10/10 Exceptional

GAHEUN, 1-night trip

6/10 Good

全体的に綺麗で動線もわかりやすい ウエルカムサービスも個人的には気に入った。 朝食は、彩りや品数も多く楽しめた。 若干、レストランスタッフが少なく感じたので 探さないと行けないのは勿体無い その他気になる点 1.大浴場の見回りが昼間帯だけのように思われる 朝、脱衣所の洗面台付近が前日の夜のまま放置されているタオルがあった。鏡も全体的に燻んでいる 2.サウナ内の緊急呼び出しボタンが壁面から剥がれており使えるか不安 3.岩盤浴の利用の仕方はもう少し詳しく案内されても良いと思う。(利用時間制限があるので浴び方は掲示されてるが、そこまで読んでいられない) 4.Wi-Fiが時々落ちるのと朝、ＴＶが全く映らない状態があった。
シゲル, 1-night trip

8/10 Very good

エクスペディアの予約システムに、またもややられた。 以前も体験したが朝食付き、食事付、キングサイズベットでの記載部屋を選び予約。 現着してから「素泊まりで予約を承ってます」の言葉に目が点。 さらにツインの部屋で泣き寝入り。 気分が台無しでテンションが下がる旅行に変貌。 この予約の記載内容をもっと改善してほしい。 貸切露天風呂を予約してみたが、檜風呂に行くと風呂桶は腐った木の風呂でボロボロ。 ささくれた木と木屑が浮遊している湯に浸かるのは、なんとも気持ち悪かった。 足湯につかってBARでお酒を飲めるのは、最高！のはずが、生ビールを飲むと「ん？」臭い たぶんビールサーバーの清掃が出来ていないんだろう。 温泉の水で作ったビールかと思った。 それ以外は概ね満足できました。
Kazutaka, 1-night trip

8/10 Very good

Bryan, 2-night trip

10/10 Exceptional

Xiaoyan, 2-night trip

10/10 Exceptional

Janet, 1-night trip

8/10 Very good

Avi, 1-night trip

8/10 Very good

IVAN ARTURO, 1-night trip

10/10 Exceptional

Patrick, 1-night trip

6/10 Good

Yeung, 1-night trip

8/10 Very good

직원들은 친절하고 숙소내부는 좋았으나 개인탕 물이 더러웠습니다. 위치도 좋습니다. 조식과 석식은 그저그렇습니다
Hye Rim, 1-night trip

10/10 Exceptional

Danielle, 2-night trip

10/10 Exceptional

Janice, 2-night trip

8/10 Very good

離れでの宿泊だったのですが、真上にも客室があったようでドアを閉める音や足音がかなり響き何度か目を覚ます位でした。 離れで静かだと思っていたので、残念でした。
ゆみこ, 1-night trip

10/10 Exceptional

4/10 Fair

10/10 Exceptional

強羅值得推介的溫泉酒店
大浴場和露天溫泉不錯，還可以預訂私人露天風呂。膳食方面為懷石料理，味道也不錯。
1-night trip

6/10 Good

TOMOKI, 1-night trip

4/10 Fair

値段からして高級感のある滞在を期待していま
Mito, 2-night trip