The Fives Downtown Hotel - Curio Collection by Hilton

Property class: 4.5
Luxury hotel with 2 restaurants, near Quinta Avenida

Choose dates to view prices

The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Mercatto, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is P5,888
P8,085 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A bedroom with a wooden geometric wall design, a grey upholstered headboard, and two patterned pillows.

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Courtyard View

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

A modern bedroom with a large bed, wooden panel wall, and a view through a sliding door.

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Partial Ocean View

A modern living room with a sofa, a round table, and a chair, a large window with a view of the sea and buildings, and a patterned wall.

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

A modern bedroom with a large bed, a built-in bathtub, and a geometric-patterned wall.

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

A neatly made bed with white and blue floral pillows, a wooden nightstand with a clock, and a wall with a geometric wood panel design.

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

A hotel room with a balcony, a bed with a blue and white patterned headboard, and two pink armchairs.

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a sofa, two pink chairs, a bed, and a decorative wall with circular patterns.

Junior Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Mezzanine Residence)

A modern hotel room with a loft bed, a dining area with a bar, and vibrant pink chairs.

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Double Beds, Bay View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Carboncitos - ‬3 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Pez Vela - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

  • The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Mercatto, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and location.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 133 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite valet parking
    • Onsite self parking (USD 18 per night)
    • Limited self and valet parking on site

Other information

    • Smoke-free property

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Reviews

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight, offering great views, a lovely spot to relax, and excellent service. (34 reviews)
  • The rooftop restaurant served excellent food and had incredible staff, with many reviewers praising the delicious dishes and warm service. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Rooftop pool
Bar
Breakfast
Beach
Food
Live music
Elevator

Reviews

Verified review

8/10 Very good

The rooftop pool and bar are very nice.
Verified review

10/10 Exceptional

We had a lovely stay here! The rooms were clean and well maintained, the pool was great, and the staff were very kind and helpful!
Verified review

10/10 Exceptional

Great location and VERY clean!
Verified review

10/10 Exceptional

The rooftop lunch food was delicious and staff were very friendly and attentive.
Verified review

8/10 Very good

The pool is great! Very friendly staff working the bar area.
Verified review

10/10 Exceptional

Great Room & staff. The pool is also amazing.
Verified review

10/10 Exceptional

Just finished a solo trip and was my first time staying at this hotel. The staff was completely outstanding rooftop staff breakfast staff super nice would absolutely stay here again. Traveled by myself and been to Playa many times one block away from the walking street gorgeous gorgeous pool area. I would honestly say the only thing that lacked a little bit was the Jim, breakfast was good and 100% really happy with my choice of the hotel.
Verified review

10/10 Exceptional

Staff, amenities were all top notch!
Verified review

10/10 Exceptional

Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Verified review

10/10 Exceptional

5 stars all around. Excellent staff, location, property etc.
Verified review

8/10 Very good

Great location. Nice rooms and shower, nice pool. But jacuzzi was not hot and the view from room wasn’t great. Staff was nice and helpful
Verified review

10/10 Exceptional

Absolutely amazing and cozy stay! The place was spotless, beautifully designed, and incredibly comfortable. The host was welcoming and responsive, making everything smooth from check-in to checkout. Perfect location, peaceful atmosphere, and great value. I would happily return and highly recommend this lovely spot to anyone visiting this beautiful destination.
Verified review

8/10 Very good

Areas showing wear and tear. Breakfast is the same everyday. No netflix or ability to mirror on tv- Pool bar music in the morning to loud and club oriented. Staff is special and well trained and knowledgeable.
Verified review

8/10 Very good

Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Verified review

10/10 Exceptional

Good location great service
Verified review

10/10 Exceptional

Location is great
Verified review

10/10 Exceptional

The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Verified review

10/10 Exceptional

The poolbar staff are excellent. Seating is comfortable
Verified review

10/10 Exceptional

Perfect location the warmest staff definitely will be back
Verified review

10/10 Exceptional

I had such a great stay at The Fives Downtown. From the moment I arrived, the atmosphere felt welcoming, and the team really made a difference. A special thank you to Mr. Frank at check-in for the smooth and friendly welcome—he set the tone right away. The rooftop pool was one of my favorite spots, and the staff there were amazing. Jesús in particular stood out for his kindness and attention—he made the experience even more enjoyable. Overall, everyone in the building made me feel genuinely welcome and safe throughout my stay, which meant a lot. I would absolutely come back and recommend it to anyone visiting the area.
Verified review

10/10 Exceptional

friendly staff and Great location for shops and restaurants are walkable.
Verified review

10/10 Exceptional

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Verified review

10/10 Exceptional

This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Verified review

10/10 Exceptional

Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Verified review

10/10 Exceptional

Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!