Hakone Suimeisou puts you within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. You can be pampered with massages, then unwind with a drink at the bar/lounge. Also, this ryokan is within a short drive of Hakone Kowakien Yunessun. Fellow travelers say great things about the helpful staff.
Languages
Japanese
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
What to do
Hot springs
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Slippers
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone
Frequently asked questions
Does Hakone Suimeisou offer free cancellation for a full refund?
Yes, Hakone Suimeisou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suimeisou?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Suimeisou?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suimeisou?
Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is 11 AM.
What is there to do at Hakone Suimeisou and nearby?
Onsite recreation at Hakone Suimeisou includes hot springs.
What's the area around Hakone Suimeisou like?
Hakone Suimeisou is a short 1-minute walk from Hakone Yumoto Station and 12 minutes' walk from Gyokuren Shrine.
Hakone Suimeisou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 3, 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
Benny
Benny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
The Ryokan experience was excellent. Our hostess was fantastic.
Wayne
Wayne, 1-night romance trip
Verified Expedia guest review
6/10 Good
August 24, 2024
The bathroom is smelly with an odour from the plumbing.
Liet
Liet, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
Aa
Margarita
Margarita, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 19, 2024
Gina
Gina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 9, 2024
Amazing!
Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 1, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 23, 2024
Hotel with Traditional Ryokan Feel & Amazing Onsen
Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 11, 2024
Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!
Cong
Cong, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 9, 2024
This place is absolutely amazing. I will definitely come back.
Lili
Lili, 2-night trip
Verified Expedia guest review
10/10 Exceptional
June 6, 2024
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Karen
Karen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 2, 2024
2 Nights in Hakone Suimeisou
The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy.
Food was good. Love the hotel.
Will stay again if ever I have the chance.
Adrian
Adrian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2024
Michelle Fu-wei
Michelle Fu-wei, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Excellent experience. Food was amazing and staff very accommodating
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
Everything was fantastic and staff were very kind
Evin
Evin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 10, 2024
Great Host
Shih-Ming
Shih-Ming, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 8, 2024
Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 12, 2023
Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.
Nadine
Nadine, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
December 8, 2023
Great location
It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.
Arina
Arina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2023
Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.