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Concierge Plaza San Rafael

3.0 star property
Escape to an oasis where nature meets comfort. Find serenity by the pool or take advantage of wedding services for your special day.

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Photo gallery for Concierge Plaza San Rafael

Front of property
Outdoor pool
View from property
View from property
Interior
Nestled near the Tortugario Ecological Center, Concierge Plaza San Rafael is a haven of relaxation. Enjoy an outdoor pool, unwind with a drink at the bar or explore the garden and connect to in-room WiFi. The hotel's attentive staff has left a lasting impression on previous guests.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds, Garden Area

Free WiFi

Deluxe Room, 2 Double Beds, Garden Area

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • 25 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Ocean View

Free WiFi

Standard Room Ocean View

Highlights

Balcony
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Interior View

Free WiFi

Standard Room Interior View

Highlights

LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Free WiFi

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 4 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free WiFi

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Free WiFi

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free WiFi

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

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Outdoor pool

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  • Parking available
  • Free WiFi
  • Restaurant
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About the neighborhood

Map
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350

What's nearby

  • Cuyutlan Beach - 1 min walk
  • Cuyutlan Boardwalk - 1 min walk
  • Community Museum of Salt - 6 min walk
  • Tortugario Ecological Center - 9 min drive
  • Playa La Audiencia - 31 min drive

Getting around

  • Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

Restaurants

  • ‪Enramada Pancho - ‬15 min drive
  • ‪Enramada "El Amigo ñeca - ‬15 min drive
  • ‪Mariscos el Excelente - ‬2 min walk
  • ‪La Ola Verde - ‬1 min walk
  • ‪Restaurant Morelos - ‬1 min walk

About this property

Concierge Plaza San Rafael

Enjoy your visit to Cuyutlan with a stay at Concierge Plaza San Rafael. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante 7 Mares, which serves Mexican cuisine and is open for breakfast and lunch. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 6:00 AM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1999
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Restaurante 7 Mares - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Concierge Plaza San Rafael
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Hotel Cuyutlan
Concierge Plaza Rafael Hotel
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

Does Concierge Plaza San Rafael offer free cancellation for a full refund?

Yes, Concierge Plaza San Rafael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Concierge Plaza San Rafael?

Yes, there's an outdoor pool.

Are pets allowed at Concierge Plaza San Rafael?

Sorry, pets aren't allowed.

Is parking offered on site at Concierge Plaza San Rafael?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Concierge Plaza San Rafael?

Check-in start time: 6:00 AM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Concierge Plaza San Rafael?

No, this hotel doesn't have a casino, but Juega, Juega (24-min drive) and Orus Casino (27-min drive) are both nearby.

What is there to do at Concierge Plaza San Rafael and nearby?

Concierge Plaza San Rafael has an outdoor pool and a picnic area, as well as a garden.

What's the area around Concierge Plaza San Rafael like?

Concierge Plaza San Rafael is a short 1-minute walk from Cuyutlan Beach and 6 minutes' walk from Community Museum of Salt.

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Concierge Plaza San Rafael Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Fair

The property is not worth the priced
Ramiro, 1-night trip

2/10 Poor

TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay transportation, another expensive hotel because couldn't find any rooms available. Horrible experience. I email the property haven't answer.
Ana, 2-night trip

2/10 Poor

Pésimo estado del hotel
A pesar que los empleados son amables y las habitaciones están limpias, el estado general del hotel y las habitaciones es pésimo. En abandono muchas áreas en general y cero mantenimiento, se ve que no le han pasado una pintura en años y los baños están están llenos de moho , grietas y puertas cayéndose a pedazos literal. La alberca está fría . Tuve que pagar 250 pesos adicionales al día por tener aire acondicionado
Luis, 2-night trip

4/10 Fair

Luis Antonio, 2-night trip

4/10 Fair

Richard, 1-night trip

2/10 Poor

Las fotos que aparecen es la aplicacion no son correctas la propiedad se encuentra en deplorables condiciones, nada seguro para el huésped el personal nada amable, se trato de contactar a la afitriona y nunca respondio, teemine saliendome antes de mi reserva y no continuar mi hospedaje en ese sitio
Antonio, 2-night trip

4/10 Fair

No me gustó, hice la reserva ion por expedia y llegue al hotel y no sabían nada y no me querían dar habitación. Me dijo el de la recepción qué lo viera con la aplicación y ya me habían cobrado en Expedia. Muy mala experiencia
Ruth, 1-night trip

6/10 Good

Rebeca Eugenia, 2-night trip

10/10 Exceptional

Leticia, 1-night trip

4/10 Fair

Me gustó el fácil acceso a la playa pero el hotel y el cuarto estaban en malas condiciones.
Anuar, 1-night trip

4/10 Fair

The area us pretty dead. Property and room falling apart with little maintenance ir poor repairs. It appeared to me the town is decaying for several years. No investment in the properties around while i understand that Covid had a great impact, i would not return..ever. Nothing to do. Beaches are not for swimming. Clean but strong currents
maria, 2-night trip

8/10 Very good

Iván, 5-night trip

6/10 Good

Ubicación y la vista al mar
Francisco Javier, 2-night trip

6/10 Good

Salvador Emmanuel, 2-night trip

4/10 Fair

Lo único bueno es la alberca, a pesar de que está sucia. El hotel nos dió una habitación que no correspondía a lo que se pagó, no sé nos regresó el equivalente a la otra habitación, debido a que según ésto, nos dieron una habitación deluxe con aire acondicionado. * El hotel no cuenta con agua caliente! * El internet es deficiente. * No te prestan toallas. * El personal que atiende NO tiene. Mínimo conocimiento de lo que es el servicio al cliente. Para los clientes que consideren hospedaje en este Hotel, por favor, piénselo dos veces, hay mejores opciones.
José, 3-night trip

4/10 Fair

Terrible servicio y descuidado en todo sentido
Un hotel sumamente descuidado, sin atención a los huéspedes.
2-night trip

10/10 Exceptional

Awesome view.
Kenneth, 1-night trip

10/10 Exceptional

2-night trip

6/10 Good

Establecimiento regular
La alberca sucia no tienen servicio de agua caliente ni television
Fernando Antonio ni de, 2-night trip

4/10 Fair

The only good thing was being really close to the beach .
Maricela, 2-night trip

2/10 Poor

Vacaciones del terror!!!
Un hotel que ofrece buenas instalaciones y no es así, son una porquería, un asco las habitaciones, instalaciónes y todooo!! No pudimos quedarnos en esas condiciones, así que nos fuimos a otro lugar.
Saida samara, 2-night trip

4/10 Fair

El hotel está en condiciones regulares en el primer cuarto que nos dieron estaba horrible con mucha humedad y moo hasta en el ventilador y en el segundo estaba un poco mejor hasta que nos dimos cuenta que como que tenía mucho sin usarse y salieron algunas cucarachas, las cortinas ni siquiera daban la medida de las ventanas y se alcanzaba a ver de afuera hacia adentro y estuvimos a punto de tener un altercado con las personas que rentaron el otro cuarto de el tercer piso la verdad quedamos con una mala imagen de el lugar por todos los aspectos ya comentados
Lluliana carmela, 2-night trip

8/10 Very good

Liliana, 1-night trip

4/10 Fair

No recomendado
Armando, 1-night trip

2/10 Poor

The worst
To many cockroaches to sleep there Everything too old and dirty Could not stay the night
antulio, 1-night trip