Hacienda Real del Caribe

Property class: 3.5
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Hacienda Real del Caribe features a rooftop terrace and puts you just steps from Quinta Avenida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MAGNOLIAS, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is P2,526
P3,273 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard double queen

A hotel room with two beds, each with white linens and red pillows, a nightstand with a lamp, and a small table with a bottle and glass.

Standard double queen

8.8 out of 10
Excellent
(53 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

A hotel room with a neatly made bed, a wooden headboard, a nightstand with a lamp, and a window with curtains.

Standard superior queen

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with two beds, a nightstand with lamps, a coffee table with a decorative bowl, and a balcony with a table and chairs.

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

Superior Queen

  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2

Double Queen

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk

About this property

Hacienda Real del Caribe

  • Hacienda Real del Caribe features a rooftop terrace and puts you just steps from Quinta Avenida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MAGNOLIAS, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and location.

At a glance

Hotel size

    • 58 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

MAGNOLIAS - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 7 costs USD 25 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Property Registration Number 008-007-005710/2025

Also known as

Hacienda Real Caribe

Hacienda Real Caribe Hotel

Hacienda Real Caribe Hotel Playa del Carmen

Hacienda Real Caribe Playa del Carmen

Hacienda Real Caribe l Carmen

Hacienda Real del Caribe Hotel

Hacienda Real del Caribe Playa del Carmen

Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hacienda Real del Caribe offer free cancellation for a full refund?

Yes, Hacienda Real del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Real del Caribe?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hacienda Real del Caribe?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hacienda Real del Caribe?

Sorry, there's no onsite parking at Hacienda Real del Caribe.

Is airport shuttle service offered by Hacienda Real del Caribe?

Yes, an airport shuttle is available. The charge is USD 85 per vehicle one-way.

What are the check-in and check-out times at Hacienda Real del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hacienda Real del Caribe?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at Hacienda Real del Caribe and nearby?

Hacienda Real del Caribe has an outdoor pool and a garden.

Are there restaurants at or near Hacienda Real del Caribe?

Yes, MAGNOLIAS offers American cuisine.

Does Hacienda Real del Caribe have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hacienda Real del Caribe like?

Hacienda Real del Caribe is in Gonzalo Guerrero, a short 8-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida. Travelers say this hotel is in a good location.

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