Hotel Plaza Playa - Near Playa del Carmen Main Beach

Hotel convenient to Quinta Avenida

Choose dates to view prices

Fri, Apr 10
Sat, Apr 11
April 2026
May 2026
At the heart of Playa del Carmen, Hotel Plaza Playa - Near Playa del Carmen Main Beach offers a vibrant retreat. With in-room WiFi, a 24-hour front desk, and luggage storage, you're free to explore Mamitas Beach or stroll along Quinta Avenida.
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Premium bedding

Room options

Showing 7 of 7 rooms
Shower, free toiletries, hair dryer, towels
Standard Room | Premium bedding, minibar, in-room safe, individually decorated
Standard Room | Premium bedding, minibar, in-room safe, individually decorated
Standard Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • City view
  • 377 sq ft
  • Sleeps 2
Shower, free toiletries, hair dryer, towels
Premium bedding, minibar, in-room safe, individually decorated
Standard Triple Room | Premium bedding, minibar, in-room safe, individually decorated
Standard Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

  • City view
  • Sleeps 3
Shower, free toiletries, hair dryer, towels
Family Room | Premium bedding, minibar, in-room safe, individually decorated
Family Room | Premium bedding, minibar, in-room safe, individually decorated
Family Room | Premium bedding, minibar, in-room safe, individually decorated

Family Room

  • City view
  • Sleeps 4
Dining
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Private kitchen | Microwave

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 4
Interior
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Spa

Quadruple Room Standard

Exceptional
  • 376 sq ft
  • Sleeps 4
Miscellaneous
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Double Room Standard

Very good
  • 376 sq ft
  • Sleeps 2
Miscellaneous
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Triple Room Standard

  • 344 sq ft
  • Sleeps 3

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About the neighborhood

Map
Calle 20 entre 25 y 30, No. Ext. 83 No. Int. 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Central Square - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

  • ‪El Fogón - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬3 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪Vips Constituyentes - ‬3 min walk
  • ‪El Nativo - ‬2 min walk

About this property

Hotel Plaza Playa - Near Playa del Carmen Main Beach

Hotel Plaza Playa - Near Playa del Carmen Main Beach puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Free perks include WiFi and self parking. Also, Playacar Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Plaza Playa
Hotel Plaza Playa Riviera Maya/Playa Del Carmen, Mexico
Hotel Plaza Playa Playa del Carmen
Plaza Playa Playa del Carmen
Plaza Playa

Frequently asked questions

Does Hotel Plaza Playa - Near Playa del Carmen Main Beach offer free cancellation for a full refund?

Yes, Hotel Plaza Playa - Near Playa del Carmen Main Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon.

Is there an onsite casino at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min walk) is nearby.

What's the area around Hotel Plaza Playa - Near Playa del Carmen Main Beach like?

Hotel Plaza Playa - Near Playa del Carmen Main Beach is a short 6-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.

Have a question?

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Hotel Plaza Playa - Near Playa del Carmen Main Beach Reviews

8.6

Excellent

9.2

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staffBedRoomWaterWifiElevator
Verified

10/10 Exceptional

Great place to stay. Not too far from the beach. Clost to shopping center.
Trevor, 1-night trip
Verified

10/10 Exceptional

Simple, clean in a great area! Staff is lovely!
cindy, 1-night trip
Verified

10/10 Exceptional

We liked easy parking, closeness to town and the beach.
Janusz, 1-night trip
Verified

10/10 Exceptional

Nice, clean and quiet

Location was great. Bed was comfy. Place was clean. Staff was good. Secure parking was nice.
Diana, 1-night trip
Verified

10/10 Exceptional

It was a great experience. My wife left her shoes and they made every effort to get them to us
Claudia Christina Zavaleta, 7-night trip
Verified

8/10 Very good

Everything was good, but it was just a little noisy
Gerardo, 1-night trip
Verified

8/10 Very good

Tisi ok
Patricia Patiño, 4-night trip
Verified

10/10 Exceptional

The best area for those who want to be close to all the excitement and fun but also be able to sleep somewhere quiet at night. This place has a gated parking lot for our rental car which saved a lot of worry, and the hotel is right next to the convenience store for a quick bite. It is not far away from Playa Del Carmen, being no more than a 10-minute walk to 5th Ave / ocean where everything is. The area is well-lit and feels extremely safe, and we would love bring our families here next time. Staff was extremely sweet, speaking English and Spanish alike. The person who was in charge of our stay was new yet the most welcoming and most amazing person imaginable.
Shane, 2-night trip
Verified

8/10 Very good

1. Front desk very good . 2. Room was clean 3.Morning Coffee was good but no milk 4. Elevator not working: I have leg issues, had to climb stairs 5. No way this property is 3 Star.
Amarjit Singh, 3-night trip
Verified

4/10 Fair

Good frontdesk but not cleaned

Cons:- Bed wasn't cleaned or bedsheets were not changed, 1am shouting voice from some customers, water stoped during bath (another person went down and asked front desk, they fixed). Pros:- frontdesk people nice and friendly with smily face, quick check in, alowed me to park my car inside gated area , offered one more day for less price than online.
GOWTHAM, 1-night trip
Verified

8/10 Very good

I was basically happy with the room ect. I booked this particular hotel because it advertised an elevator. It has an elevator, but it has been out of commission for over a year. I am 72 years old and have a few mobility problems. The staff was accommodating and gave us a room on the second floor, meaning that I would only have to navigate one set of stairs. It was still difficult at times, especially in the heat.
Calvin, 20-night trip
Verified

6/10 Good

The room was ok. Chain in the toilet had snapped so it didn’t flush. No biggie. Shower leaked water all over the floor. Again, no biggie. The worst part was the noise. My room was across the street from a truck loading facility. Seemed like it was active all night. But over all the hotel was nice and clean. Comfy beds.
Verified

2/10 Poor

Worst night of sleep in a long time. First, not sure if this is the case in all rooms--but there was an access door in our room that was secured by a small bolt. If you open this door, you can see straight down to the parking lot. A huge hole in the floor, large enough for a person to fit through. There was a second access door that had a key lock and we heard some type of animal behind that door... birds maybe? Again, probably no barrier between the floor and the parking below, so easy access for people or animals. We literally piled our suitcases next to these doors as an extra barricade. As if thinking someone might come through the wall wasn't enough--the hallway is extremely loud. We were next to the elevator and could hear each time someone arrived & wheeled their suitcase down the echo-y hall. Lastly--not that this was the fault of the hotel (although a less loud hall would help)--but at 1 am, after I had finally drifted off and stopped thinking about that access door... then I woke up to someone knocking on doors. At first, it sounded like they were going room to room knocking. But then they started BANGING on a door near ours and yelling. This went on for at least ten minutes. The way the sound travels in the echo-y hallway, it still sounded like they were moving to different doors. I finally woke up my husband certain that they would get to our door eventually. Thankfully, they didn't. But still. WORST night of sleep. Staff was nice though and it was clean-ish
Michelle, 1-night trip
Verified

10/10 Exceptional

Excelente

Todo excelente
Nadia, 3-night trip
Verified

8/10 Very good

Hotel básico pero cuenta con todo lo necesario para descansar, cercano a todo. La relación calidad precio es buena. Recomendable.
FELIPE, 1-night trip
Verified

10/10 Exceptional

Excelente atención
Guadalupe, 1-night trip
Verified

10/10 Exceptional

Es muy accesible a donde quiera que vayas
jose guadalupe acosta, 2-night trip
Verified

2/10 Poor

Lo único rescatable de este lugar es que tiene varios restaurantes cercanos, por lo demás está pésimo, baños con moho, colchas sucias, habitación con mucha luz y no se puede descansar, se negaron rotundamente a entregarme una factura, la persona del check out dice que Expedia les paga menos y que por eso no me pueden dar mi factura, me mostró el monto que Expedia les paga y le pedí la factura aunque sea por ese monto y aún así no me la quiso dar, definitivamente NO recomiendo este lugar.
Sandra, 1-night trip
Verified

10/10 Exceptional

Escelente relacion precio/calidad y area del establecimiento
Maximiliano Donald, 3-night trip
Verified

2/10 Poor

ABUSIVOS Y SINVERGÜENZAS

Es la peor experiencia con una reservación en línea que haya tenido, reservé para los días 1 y 2 de agosto, mi vuelo lo cambió la aerolínea del 1 al 2, llamé para cancelar o mover los día pero como elegí la tarifa mas baja me explicaron no era posible, perfecto no hay problema tenía mi reservación aclaro ya pagada para el día 2 y yo me movía a otro hotel el 3, perfecto. llego al hotel el 2 no el 1 por lo que mencione del vuelo y cual es mi sorpresa que la recepcionista me dice que mi habitación YA PAGADA no está disponible porque no llegué el 1, le digo "bueno, ya que ustedes están cobrando esa habitacion dos veces (por hoteles.com y al cliente que le rentaste mi habitación) devuélveme el dinero" no, no se puede es su respuesta, "pero estás recibiendo el doble por esa habitación" "no, no puedo" me vuelve a decir, "comunicame con el gerente" (no estaba porque eran ya las 9pm con mi familia y el equipaje) me señala un numero en un papel y me dice que ese es su teléfono que le marque, nunca contestó, le digo comunicame tú, me dice que no le contesta y que no me puede devolver el dinero. Sé que muchosa dueños o administradores de estancias en zonas turísticas manejan 2 o mas lugares y le pregunto si no tiene otro lugar donde alojarnos, me dice que sí pero que tampoco puede ser porque son mas caros, en conclusión sus politicas y actuar es de PERSONAS ABUSIVAS Y VENTAJOSAS por no decir ladrones.
Ana Luisa, 2-night trip
Verified

8/10 Very good

Hôtel à bon prix

Hôtel à une quinzaine de minutes à pied de la plage. Il y a une épicerie et toutes les commodités à proximité. Par contre, la literie aurait besoin d'un remplacement et l'insonorisation laisse à désirer.
Mylène, 1-night trip
Verified

10/10 Exceptional

Todo muy limpio las recepcionistas amables y las recamareras muy limpias y atentas si duda regresaría a hospedarme ahí 😉
Verified

10/10 Exceptional

EL hotel es limpio y la entrada y salida fueron rápidas.
Juan Felipe Pérez, 1-night trip
Verified

8/10 Very good

Buena locación, buen servicio , buena liempieza
Daniel, 6-night trip
Verified

10/10 Exceptional

El lugar esta muy bien para descansar, tiene estacionamiento, firgobar y el personal muy amable y atento, a una cuadra hay un Mega y alrededor muchas opciones de comida, esta cerca de la playa.
Daniel, 4-night trip