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Hotel Jardines del Carmen

3.0 star property
City-center hotel within easy reach of San Cristóbal de las Casas Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jardines del Carmen

Private kitchen
Exterior
Smart TV
Iron/ironing board, free cribs/infant beds, travel crib, free WiFi
Front of property
VIP Access

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is P2,502
P2,953 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment, 1 King Bed

Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Standard Apartment, 1 King Bed

Highlights

Patio
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Down duvet
Private bathroom
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, Multiple Beds

Private kitchen

Standard Apartment, Multiple Beds

Highlights

Patio
Free cribs/infant beds
Dining table
Smart TV
2 bedrooms
Down duvet
Private bathroom
Cable channels
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Patio
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Standard Room, 1 King Bed

Highlights

Patio
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (397)
The price is P1,300
P1,534 total
includes taxes & fees
Dec 1 - Dec 2
Hotel Hacienda Don Juan
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About the neighborhood

Map
Av. Ignacio Allende No. 22, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Ciudad Cuauhtemoc - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km
  • Plaza 31 de Marzo - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km
  • Café Museo Café - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬5 min walk
  • ‪Yik Café, Carmen - ‬5 min walk
  • ‪Tacos Mexico Lindo - ‬4 min walk
  • ‪Huaraches el Primo - ‬5 min walk

About this property

Hotel Jardines del Carmen

Hotel Jardines del Carmen features a rooftop terrace and puts you within a 10-minute walk of San Cristóbal de las Casas Cathedral. Guests will have free perks like WiFi, self parking, and wired internet. Other features include a terrace and a garden.

Languages

Spanish

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in start time: 1 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors
  • Local maps

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 150 per pet (may vary based on length of stay)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Jardines Carmen San Cristobal de las Casas
Hotel Jardines del Carmen San Cristobal de las Casas
Jardines del Carmen
Jardines del Carmen San Cristobal de las Casas
Hotel Jardines Carmen
Jardines Carmen San Cristobal de las Casas
Hotel Andador Jardines
Jardines Del Carmen
Hotel Jardines del Carmen Hotel
Hotel Jardines del Carmen San Cristóbal de las Casas
Hotel Jardines del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Jardines del Carmen offer free cancellation for a full refund?
Yes, Hotel Jardines del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Jardines del Carmen?
Yes, pets are welcome. There's a charge of MXN 150 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Jardines del Carmen?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Jardines del Carmen?
Check-in start time: 1 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Jardines del Carmen and nearby?
Hotel Jardines del Carmen has a garden.
Does Hotel Jardines del Carmen have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Hotel Jardines del Carmen like?
Hotel Jardines del Carmen is in the heart of San Cristóbal de las Casas, a short 9-minute walk from San Cristóbal de las Casas Cathedral and 5 minutes' walk from Ciudad Cuauhtemoc.

Hotel Jardines del Carmen Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Bom!
Ercilda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cozy n Cold
Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples.
Luis, 1-night trip
Verified Expedia guest review

4/10 Fair

Nice staff, noisy place
Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund.
Elisabeth, 5-night trip
Verified Expedia guest review

8/10 Very Good

Jardines
No heat.
Bryce, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good price, excellent staff, great location.
Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel .
Verified Expedia guest review

6/10 Good

San Cristobal Chiapas!!
Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us
Verified Hotels.com guest review

10/10 Exceptional

Quiet and chilled out with friendly staff
This was a very nice quiet and clean place with comfy beds and a good size bathroom. Shower took a while to heat up but thats a miniscule complaint. The staff were very friendly and available all hours of the night if need be. Its a 2 minute walk from the scenic church with 500 stairs and at most a 10 minute walk from the zoccalo and the popular restaraunts and bars. So its very tranquil. The price is good too considering what you get in return.
Verified Wotif guest review

6/10 Good

Weekend get away
The hotel was clean and comfortable. Only a 5 minute walk from the city center. Neighborhood was quiet and the room for the money was a good deal. Hotel staff was friendly and helpful.
Verified Hotels.com guest review

8/10 Very Good

great position
it is a short walk from the bus stop and to the centre of town, so a great position. I had one of the roof top rooms and the other one was not occupied so I had the roof balcony to myself. the room was clean and the bed was comfortable. I think some pervious reviewers had problems with the hot water. I did not. the staff did not offer help but would help if asked. I would definitely stay here again.
Verified Expedia guest review

6/10 Good

Jardines del Carmen
This is a bare bones, simple hotel, and is perfect for someone who does not want a fancy hotel. The only drawback is that although it is walking distance to the town center, the sidewalks are narrow and it is necessary to walk part of the way in the street. We would stay there again.
Verified Expedia guest review

6/10 Good

OK, but there are better hotels
I was rather disappointed with the hotel. The biggest factor was that their hot water was non-existent. One had to ask them to turn it on, and then it would take at least an hour sometimes more for it to actually come in. Sometimes I just gave up and took a cold shower which was not fun. The rooms are more run down than their web page lets on as well. There are better hotels in the same price range that don't have these issues. Go with them.
Verified Hotels.com guest review

8/10 Very Good

Quiet and Helpful
Our van from the border dropped us off in the center of town during a terrential downpour. After hopping into a cab for the hotel we were completely soaked well above our ankles. As we checked in the hotel desk volunteered to dry our clothes and shoes. We found this offer impressive for this part of the world. The hotel itself is quiet with little areas outside the room to go online or meet with someone. Their internet service was excellent. The room was clean with large windows looking into the couryard. The bed was comfortable. But perhaps above all else, the water in the shower had excellent pressure and was HOT!
Verified Expedia guest review

6/10 Good

Nice location
It was nice and clean considering the mexican standards. At the beginning we didn't get warm water from the shower and the flush of the wc was not working but the staff waas fast to solve the problems.
Verified Expedia guest review

8/10 Very Good

Not a great value
The comfort and the service where not at the level I would expect at the price paid. The hotel is reasonably close to the city center, but the street it is on is not very nice; a lot of cars speed along a narrow street with almost no sidewalks. The service and facilities were quite basic, it would be OK for a European hotel, but in Mexico you can usually get a much better hotel for that price.
Verified Expedia guest review

6/10 Good

close to every thing hotel room was cold !
Verified Hotels.com guest review

4/10 Fair

Hotel Jardines del Carmen, san cristobal, chiapas,
We had booked the room for four nights but checked out after the first night. The room had stained carpeting, the toilet leaked, the closet doors were off the tracks, the bed was very low and uncomfortable, and it was very far from the center of town, restaurants, etc. The hotel clerk was very helpful and booked us into another hotel owned by the same company, Los Jardines del Centro. This hotel was beautiful, well maintained, and in a great location.
Verified Hotels.com guest review

6/10 Good

It is an ok hotel
Hotel location is main concern and staff didn't speak any english. Otherwise it looks nice with bright paint and decorations etc.
Verified Expedia guest review

8/10 Very Good

Good value hotel close to the centre of the city
We stayed at this hotel twice, on the first arrival in San Cristobal, and on our second arrival after returning from Tapachula. The hotel is simple, but clean, secure, and a 5 minute walk to the major walking areas of the city. One nice bonus is the solid wifi signal found, allowing us to communicate with home every night we returned to the hotel. The hotel also has a nice terrace at the top, overlooking the street and surrounding neighborhood. There are some nice flowers up there, along with tables and chairs. It's a nice place to spend some quiet time. The only real negative I can think of is the fact that the place doesn't have a restaurant. If you want breakfast before setting out somewhere, you have to walk a few minutes to the central plaza area. This was not a huge deal for us, but for some people, this might be a deal breaker. Overall, this hotel represents great value, and is in a convenient location (bonus: only a 5 minute drive to the bus station) allowing you to walk without having to pay for a taxi to get everywhere! If you're looking for a 5 star hotel, move along, but if you're looking for value, cleanliness, king size bed, and peace and quiet with a central location, this is a good choice! Most people don't spend more than a couple of days in San Cristobal, so this place is a good choice for a rest stop for weary travelers!
Verified Expedia guest review

10/10 Exceptional

Limpieza y presentacion
Muy tranquilo y limpio
Rene, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

El cuarto muy cómodo pero al quedar cerca de la recepción se oía mucho el timbre en la madrugada y las voces. Además fueron dos veces a pedirnos que reacomodaramos el auto.
Arturo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isaac, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Arturo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Buenas atención, limpio y cómodo.!! Recomendable 👍
Thelma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Estuvo bien se batalla mucho en el estacionamiento.
Alejandro, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review