HOTEL WINDAY PLAYA DEL CARMEN, near Quinta Avenida, offers a rooftop retreat with breathtaking views. Soak up the sun by the outdoor pool or enjoy in-room WiFi.
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 9 min walk - 0.8 km
Playa del Carmen Main Beach - 9 min walk - 0.8 km
Mamitas Beach - 9 min walk - 0.8 km
Quinta Alegría Shopping Mall - 15 min walk - 1.3 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.0 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
Restaurants
Colectivo Mexicano Cervecero - 3 min walk
San Lucho Mezcaleria - 3 min walk
La Pista Musical - 2 min walk
Quadra Café - 3 min walk
Pescaderia y Cockteleria el Pirata - 3 min walk
About this property
HOTEL WINDAY PLAYA DEL CARMEN
HOTEL WINDAY PLAYA DEL CARMEN features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Facilities
Rooftop terrace
Mosquito nets
An outdoor pool
Room amenities
Home comfort
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen
Frequently asked questions
Does HOTEL WINDAY PLAYA DEL CARMEN offer free cancellation for a full refund?
Yes, HOTEL WINDAY PLAYA DEL CARMEN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HOTEL WINDAY PLAYA DEL CARMEN?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL WINDAY PLAYA DEL CARMEN?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL WINDAY PLAYA DEL CARMEN?
Sorry, there's no onsite parking at HOTEL WINDAY PLAYA DEL CARMEN.
What are the check-in and check-out times at HOTEL WINDAY PLAYA DEL CARMEN?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at HOTEL WINDAY PLAYA DEL CARMEN?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at HOTEL WINDAY PLAYA DEL CARMEN and nearby?
HOTEL WINDAY PLAYA DEL CARMEN has an outdoor pool.
What's the area around HOTEL WINDAY PLAYA DEL CARMEN like?
HOTEL WINDAY PLAYA DEL CARMEN is a short 9-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida.
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HOTEL WINDAY PLAYA DEL CARMEN Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
January 7, 2025
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Niles
Niles, 3-night trip
6/10 Good
December 25, 2024
Nice rooftop pool!
They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Erika
Erika, 1-night trip
10/10 Exceptional
February 5, 2024
Clean and friendly hotel, a short walk from the action of 5th Ave.
Joseph
Joseph, 1-night trip
8/10 Very good
January 9, 2024
Friendly Staff
Easy check-in and extremely friendly staff.
Hannah
Hannah, 1-night trip
6/10 Good
January 5, 2024
Decent Hotel
The room was nice and the hotel was clean but the location was a bit far from the activities.
Todd
Todd, 7-night trip
2/10 Poor
January 19, 2025
disappointing
very disappointing. no record of my reservation, check in took an hour, did not want to honor my reservation, no hot water, problem with wifi, attempted to pad bill by 400 peos to wash a towel
allen
allen, 1-night trip
6/10 Good
August 21, 2023
My stay was excellent. I just wish they would give you a towel in better condition
jose
jose, 3-night trip
8/10 Very good
July 2, 2023
Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:)
Darren
Darren, 1-night trip
8/10 Very good
August 19, 2023
basic and clean
cynth
cynth, 1-night trip
6/10 Good
July 10, 2023
Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory
Darren
Darren, 1-night trip
10/10 Exceptional
July 23, 2023
I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink
Nicholas
Nicholas, 1-night trip
2/10 Poor
October 26, 2023
I had to pay more at the table.
Evgenii
Evgenii, 1-night trip
4/10 Fair
July 8, 2023
Booked a following reservation. Left my stuff in the room. They booked another client in my room and left my stuff in the room. Then I had to pick up my stuff and go to another room. They found a client to pay $5 more. All the headaches it caused me..for $5.
Darren
Darren, 1-night trip
4/10 Fair
December 26, 2023
No privacy and no hot water
I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety.
Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed !
Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Verified traveler
1-night trip
10/10 Exceptional
February 28, 2025
Adriana
Adriana, 5-night trip
8/10 Very good
February 22, 2025
Hector
Hector, 1-night trip
6/10 Good
February 17, 2025
Recharge
Phillip
Phillip, 7-night trip
4/10 Fair
February 10, 2025
Regular
ALFREDO
ALFREDO, 4-night trip
8/10 Very good
January 13, 2025
Elevador sin Servio. No tiene estacionamiento
Martha
Martha, 1-night trip
2/10 Poor
January 13, 2025
Roberto
Roberto, 2-night trip
4/10 Fair
January 12, 2025
Estancia deprimente 😔
En general , lo que más me molestó es que si no solicitas tu limpieza al cuarto no lo hacen, estuvimos 6 días y creo que no cambiaron las sábanas, la limpieza a la habitación es muy superficial, otra de las cosas que me molesto mucho es que me mandaron un msj en el cual me iban a cobrar un extra que por qué las toallas estaban manchadas, siendo que tanto su ropa de cama como las toallas ya estaban muy gastadas e incluso manchadas, como de óxido, el elevador no funcionó dos días y si fue molesto ya que estábamos en quito piso, el personal malo a excepción de una señora de recepción, turno de la noche que siempre fue muy amable y lo único bueno fue la ubicación muy céntrico, pero definitivamente jamás me volvería a hospedar ahí ☹️
SILVIA
SILVIA, 6-night trip
10/10 Exceptional
January 6, 2025
Carlos
Carlos, 4-night trip
2/10 Poor
January 5, 2025
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
January 5, 2025
Verified traveler
1-night trip
10/10 Exceptional
December 2, 2024
Me encanta hospedarme ahí está muy bien ubicado, es súper limpio y cómodo