In the heart of the city, Hotel Emily offers a warm welcome with its fireplace in the lobby. Unwind with dry cleaning/laundry services and rejuvenate at spa treatments like a body scrub or hot stone massage. With free WiFi, kids' meals at Restaurante Chips, and helpful staff on hand.
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000
What's nearby
Independence Square - 1 min walk
Monumental Clock of Pachuca - 2 min walk
Salones Perla - 3 min drive
Hidalgo Stadium - 5 min drive
Galerias Pachuca Mall - 6 min drive
Getting around
Benito Juarez International Airport (MEX) - 91 min drive
Airport shuttle (surcharge)
Restaurants
La Blanca Restaurant Bar - 1 min walk
Oso Boca Negra - 1 min walk
Taqueria Arandas - 2 min walk
Hotel de los Baños - 2 min walk
Subway - 1 min walk
About this property
Hotel Emily
Hotel Emily is a great choice for a stay in Pachuca. You can indulge in hot stone massages or body scrubs, and Mexican cuisine is served at Restaurante Chips, which is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
69 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite RV/bus/truck parking (fees apply)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Supervised childcare (surcharge)
Children's menu
Working away
24-hour business center
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Banquet hall
Accessibility
Elevator
Raised toilet seat
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 70 for children
Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for MXN 100 per night
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca
Frequently asked questions
Does Hotel Emily offer free cancellation for a full refund?
Yes, Hotel Emily does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emily?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Emily?
Yes, there's free self and valet parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Emily?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle.
What are the check-in and check-out times at Hotel Emily?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Emily?
Yes, Restaurante Chips offers Mexican cuisine.
What's the area around Hotel Emily like?
Hotel Emily is in the heart of Pachuca, a short 2-minute walk from Monumental Clock of Pachuca and 3 minutes' walk from Mineria Museum and Historical Archive.
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Hotel Emily Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
October 9, 2024
I’ll definitely be back
Rita L.
Rita L., 2-night trip
10/10 Exceptional
November 12, 2024
Very Good
Jessica
Jessica, 2-night trip
10/10 Exceptional
October 1, 2023
This a very nice hotel to stay.
Carmen
Carmen, 1-night trip
10/10 Exceptional
October 8, 2024
The view
Beautiful view from my room looking at the clock square.
Huber
Huber, 1-night trip
10/10 Exceptional
June 23, 2024
Would recommend
The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Cecilia
Cecilia, 1-night trip
6/10 Good
February 25, 2024
Was good location
Guillermo
Guillermo, 1-night trip
8/10 Very good
September 28, 2023
It's always nice to be at this hotel
They have a good service and the location is very convenient.
Carmen
Carmen, 1-night trip
10/10 Exceptional
September 3, 2024
Nice i liked
Juan
Juan, 1-night trip
10/10 Exceptional
September 11, 2023
Simple convenient hotel in the center of Pachuca.
Armando
Armando, 1-night trip
10/10 Exceptional
April 24, 2024
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Max
Max, 1-night trip
10/10 Exceptional
November 1, 2022
I recommend this hotel because they are very friendly, hospitality and welcome, they make you feel at home.
Marilu
Marilu, 1-night trip
10/10 Exceptional
February 18, 2024
Great service!
Great location and service! Front desk is very helpful. Food is good too.
Kevin
Kevin, 1-night trip
10/10 Exceptional
January 22, 2024
Nice, clean hotel/room. Worth the price 👌
Rosalba
Rosalba, 3-night trip
10/10 Exceptional
June 25, 2024
Thanks for all
FERMIN
FERMIN, 1-night trip
10/10 Exceptional
October 4, 2023
It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.
Carmen
Carmen, 3-night trip
10/10 Exceptional
August 10, 2022
It’s a good place to stay very clean and trustworthy.
David
David, 4-night trip
10/10 Exceptional
July 17, 2022
Location to the city center, lots of activity in the courtyard and the people were so full of life.
Elease
Elease, 4-night trip
10/10 Exceptional
March 13, 2024
When I need help calling a taxi ; they were prompt and delightful!
Miranda
Miranda, 2-night trip
10/10 Exceptional
August 27, 2024
All good
Rodrigo
Rodrigo, 1-night trip
10/10 Exceptional
March 5, 2024
I like it!
Justin
Justin, 1-night trip
10/10 Exceptional
December 28, 2022
This hotel is a gem! The staff is extremely helpful and friendly, the location is fantastic because you have everything close by. The restaurant is great, delicious food! My husband even booked a massage and it was terrific! We will stay here again next time anytime we visit Pachuca