htop Caleta Palace

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Beach
Beach
Pool
Pool

Overview of htop Caleta Palace

htop Caleta Palace

4.0 star property
Castell-Platja d'Aro beachfront hotel with outdoor pool and restaurant

7.0/10 Good

485 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is P3,886
Price available on 11/09/2022
Map
Avenida Cavall Bernat 122, Platja d'Aro, Castell-Platja d'Aro, 17250
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • WiFi in the lobby
  • Free children's club
  • Self parking
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
For families
  • Playground on site
  • Children's club (free)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Platja d'Aro
  • Tossa de Mar Beach - 42 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 32 min drive
  • Barcelona El Prat Airport (BCN) - 83 min drive
  • Caldes de Malavella Station - 22 min drive
  • Riudellots Station - 23 min drive
  • Sils Station - 25 min drive
  • Airport shuttle (surcharge)

About this property

htop Caleta Palace

4-star hotel in the heart of Platja d'Aro
A roundtrip airport shuttle, a poolside bar, and a rooftop terrace are just a few of the amenities provided at htop Caleta Palace. With a white sand beach, this hotel is the perfect place to soak up some sun. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), concierge services, and a 24-hour front desk
  • Multilingual staff, a gift shop, and ATM/banking services
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews say great things about the beach locale and overall value
Room features
All guestrooms at htop Caleta Palace boast comforts such as air conditioning, as well as amenities like safes and WiFi. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Tubs or showers, bidets, and free toiletries
  • Balconies, daily housekeeping, and desks

All inclusive

All-inclusive room rates at htop Caleta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Other inclusions

Transportation to offsite activities

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 18 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All inclusive

All-inclusive room rates at htop Caleta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Other inclusions

Transportation to offsite activities

Dining

Onsite venue - This buffet restaurant serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 5 per day (rates may vary)
  • WiFi is available in public areas for EUR 20 per week (rates may vary)
  • Airport shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for EUR 6 per day

Renovations and closures

The property is closed between November 1 and March 30.

Parking

  • Self parking costs EUR 18 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

H·TOP Caleta Palace Aparthotel Castell-Platja d'Aro
Hotel TOP Caleta Palace Castell-Platja d'Aro
TOP Caleta Palace Castell-Platja d'Aro
TOP Caleta Palace
H TOP Caleta Palace Aparthotel Castell-Platja d'Aro
H TOP Caleta Palace Aparthotel
H TOP Caleta Palace Castell-Platja d'Aro
H·TOP Caleta Palace Aparthotel
H·TOP Caleta Palace Castell-Platja d'Aro
Hotel TOP Caleta Palace
H TOP Caleta Palace
HTOP Caleta Palace
H·TOP Caleta CastellPlatja d'
H·TOP Caleta Palace
htop Caleta Palace Hotel
htop Caleta Palace Castell-Platja d'Aro
htop Caleta Palace Hotel Castell-Platja d'Aro

Frequently asked questions

Overall score and ratings

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.1/10

Amenities

6.5/10

Property conditions & facilities

6.7/10

Eco-friendliness

2/10 Poor

The shower was mouldy The toilet was dirty The beds were too small The air conditioning didn’t work properly We asked if they have a laundering service the staff told us to wash or stuff in the sea Parking was awful The beach was not sandy The elevators were super slow and scary Paint peeling from walls which isn’t appealing for a holiday with family Balcony wasn’t safe for children
Cosmin, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lovely family friendly Hotel with amazing views of beach and pool!! Very friendly staff!! Excellent break!!
Mireia, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall a great stay. I was asked a check in to email the the proof of payment from Expedia as they couldn’t tell if paid. Not the standard I expect really. Workmen carrying out tile repairs through the day around the pool. Pool bar wasn’t open yet so had to go to the inside bar. Bar staff very nice and same with the restaurant staff. Lovely place and good location. Road works in town but as we didn’t use the car much it didn’t really matter.
Hayley, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Rooms are very dated so for that it’s over priced.
The hotel staff were excellent. The pool was great and the prices at the pool side bar very reasonable. The view from the pool and the sea view room is also very nice. The condition of the rooms was not good. tiles from the floor were breaking and it wasn’t very clean. On that basis it’s a little over priced. At a more affordable rate it would be a good hotel and the location is good too.
R M, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The staff was rude , not friendly . The room awful , the cleanliness not as good as should be . It a ONE STAR hotel . You should check this hotel , it is not near to two stars. I left my shirts and called and they refuse to help me , it is a pain !!!
Patricia, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Horrible bedroom and very noisy
2-night family trip
Verified Expedia guest review

4/10 Fair

3 star - not that great certainly not a 4/5 star
Good Helpful staff at reception, bar and dinning Kids club and Mini disco good with Monica Bad Cocktails needed extra money for all inclusive - AI drinks very very very basic Very poor vegetarian food and everything was very very repetitive had to go out and buy food one of the days even though we were AI (all inclusive) Flies all over and on the food in the snacks bar The menu was set hence nothing could be done for vegetarian guests The dinning area drinks machine was not working and even after reporting it - it didnt give the same output as the bar machine. The hotel itself is a bit outdated and needs upgrading however room comfort wasn't compromised. Nothing to do with hotel but the beach isnt sandy.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Room smells and very uncomfortable beds
Hotel needs major improvement
Fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
Excellent location right on the beach and friendy helpful staff.
Graeme, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Expedia guest review