Quebec City Convention Center - 13 min walk - 1.1 km
Quebec City Town Hall - 3 min drive - 2.0 km
Château Frontenac - 6 min drive - 2.7 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive
Quebec Sainte-Foy Station - 16 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
Quebec Palace Station - 27 min walk
Restaurants
Ciel Bistro-Bar - 6 min walk
Cochon Dingue Grande-Allée - 7 min walk
Halles du Petit Quartier - 3 min walk
Brulerie Rousseau - 3 min walk
Les Cousins - 5 min walk
About this property
Relais Charles Alexandre
At Relais Charles Alexandre, you'll be just a 5-minute drive from Quebec City Convention Center and Quebec City Town Hall. Guests looking to stay active can check out the nearby water skiing, cross-country skiing, and downhill skiing, and free perks include WiFi and buffet breakfast daily between 8:00 AM and 10:00 AM. Also, Château Frontenac and Quebec Cruise Terminal are within a short drive. Fellow travelers say good things about the helpful staff and walkable location.
Languages
English, French
At a glance
Hotel size
23 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CAD 17 per day)
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
What to do
Bicycle rentals nearby
Golfing nearby
Boat tours nearby
Downhill skiing nearby
Water skiing nearby
Snowmobiling nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Free newspapers in lobby
Facilities
ATM/banking
Garden
Picnic area
Fireplace in lobby
Reception hall
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Fees & policies
Parking
Self parking costs CAD 17 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 2024-11-30, 093155
Also known as
Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City
Frequently asked questions
Does Relais Charles Alexandre offer free cancellation for a full refund?
Yes, Relais Charles Alexandre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais Charles Alexandre?
Sorry, pets aren't allowed.
Is parking offered on site at Relais Charles Alexandre?
Yes. Self parking costs CAD 17 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Relais Charles Alexandre?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Relais Charles Alexandre and nearby?
Have fun with nearby winter activities like cross-country skiing, snowmobiling, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a picnic area and a garden.
What's the area around Relais Charles Alexandre like?
Relais Charles Alexandre is in Centre-Ville, a short 13-minute walk from Quebec City Convention Center and 7 minutes' walk from Grand Theatre of Quebec. Travelers recommend the hotel for its walkable location.
Relais Charles Alexandre Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
September 30, 2024
Jackson
Jackson, 3-night trip
Verified Hotels.com guest review
6/10 Good
September 28, 2024
raffaele
raffaele, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
September 24, 2024
We chose this hotel because of good reviews, proximity to Musée des beaux arts, and availability of electric car charging. It was a great choice.
Kelly
Kelly, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
August 10, 2024
Quaint property that is in a great location. Bed was really comfortable. It is a century building so lacking some modern conveniences. No micro wave or coffee maker and no longer serve.breakfast. provide a certificate for a coffee and pastry across the street.
William
William, 2-night trip
Verified Expedia guest review
6/10 Good
July 20, 2024
Stop
CATHERINE
CATHERINE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
Anthony
Anthony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 9, 2024
I enjoyed my 4-night solo stay at Charles-Alexandre. The Staff are supportive and responsive. Breakfast options were limited, maybe they could include some eggs, cereal and fresh fruit on the weekends. The mattress was in good shape and I was able to sleep restfully.
IBTESAM
IBTESAM, 4-night trip
Verified Hotels.com guest review
6/10 Good
June 26, 2024
The air conditioning did not work and the room was quite small with hardly any amenities. We had to open the windows to cool off and it faced on to a very noisy street.
Mary
Mary, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
June 24, 2024
Love the place location. Bad thing I had to go up 30 steps with a bad knee. So make sure to request main floor rooms.
Also rooms are clean and towels are change every 3 days so keep that in mind. Breakfast was ok . European style so sweets and toast . Location was amazing you can walk everywhere from there and in case of rain the bus stop is across the street to go to the mall
Maria
Maria, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
June 22, 2024
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 10, 2024
Convenient location to explore Vieux Québec
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
Great location. Short walk to Old Quebec and lots of restaurants in the area
Matthew
Matthew, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
January 4, 2024
Short walk to Old City (20 minutes). Close to Plains of Abraham.
Friendly and helpful staff. Told us about free 3 day transit pass that came in handy.
Ray
Ray, 4-night trip
Verified Expedia guest review
8/10 Very Good
December 11, 2023
The room was very nice, clean and comfortable. The stairs were steep and narrow. Would stay there again without hesitation
Crystal
Crystal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
November 21, 2023
Guillermo
Guillermo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 21, 2023
My favourite thing about this property was the staff. Monica & Fatima at the front desk went above & beyond to help with suggestions for sightseeing. I ran into problems with a tour I had planned & Monica suggested ways to still see the city. Thank you, girls!
Susan
Susan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2023
Check out the meeting room on the first floor. It’s amazing you can enjoy poutine with Mona Lisa. I truly believe this piece is the real one. The one in louvre is a fake one.
Renee
Renee, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2023
quaint
Adrian
Adrian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2023
patricia
patricia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 23, 2023
JOONBAE
JOONBAE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2023
Regin
Regin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 31, 2023
Breakfast is good with some choices. Room is clean. Easy walk to old Town. This nice looking hotel provides 3-day free bus pass if you stay 3 days. But two electric sockets near the light table was not working. No house cleaning if you stay only 3 days.
Kevin O
Kevin O, 3-night trip
Verified Expedia guest review
10/10 Exceptional
August 20, 2023
We had the superior room and loved it, had such a nice charm and very spacious. Service was very kind and helpful! They even offered us umbrellas upon our check-in for parking which was a blessing during our rainy day walk in the area. The hotel is super walkable (22 mins) to Old Quebec, we appreciated how easy it was to drive to and park (avoiding the busy and tight streets closer to the city). Enjoyed breakfast the following morning which fuelled us for our next journey, would definitely recommend this place :)
Alexandra
Alexandra, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
August 19, 2023
Stay was quite nice and young man at check in was very helpful. Stairs up 2 very long and steep flights was challenging.
Room was compact with only 1 bath towel per person and 1 sachet of shampoo for a 2 night stay. Rooms are serviced after 3 days only, maybe we could have requested more bathroom accessories but we just went with it.
Breakfast was nice but no variation on second day, room was small and some people had to wait to get a table.
JAN
JAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 17, 2023
We stayed 3 days; the location is excellent as we were able to walk downtown but also to the Cartier Ave. neighbourhood just west of the hotel. The staff were very helpful and the room was delightful.