Fairmont Le Chateau Frontenac (Québec City, Canada), Québec City hotel discounts

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Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

4.5-star ski-in/ski-out hotel with spa, near Quebec City Town Hall

9.2/10 Superb

1,395 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Internet access

Pet friendly

Airport transfer

Gym

Price available on 03/05/2023

1 rue des Carrieres, Québec City, QC, G1R 4P5

Room options

About this area

What's nearby

In Old Quebec
Le Château Frontenac - 1 min walk
Quebec Cruise Terminal - 5 min drive
Quartier Petit Champlain - 4 min drive
Laval University - 15 min drive
Videotron Centre - 15 min drive
Aquarium du Québec - 21 min drive
Montmorency Falls - 20 min drive

Getting around

Quebec City Jean Lesage Intl. Airport (YQB) - 26 min drive
Quebec Palace Station - 13 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Airport shuttle (surcharge)
Ski shuttle (surcharge)

Restaurants

Conti - 2 min walk
Aux Anciens Canadiens - 2 min walk
A L'improviste - 2 min walk
La Bûche - 3 min walk
Le Feu Sacré - 4 min walk

About this property

Fairmont Le Chateau Frontenac

Placing you just steps from Le Château Frontenac, Fairmont Le Chateau Frontenac allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Champlain, one of 3 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Skiers will appreciate the ski shuttle, along with access to ski storage. Fellow travelers say great things about the local sightseeing and comfortable guestrooms.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

611 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 4 PM - 3:30 AM
Express check-in/out available
Minimum check-in age - 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*

Pets

Pets allowed*
Service animals welcome
Food and water bowls available

Internet

WiFi in public areas*
WiFi and wired Internet access in rooms*

Parking

Covered onsite self parking (CAD 40 per day)
Covered onsite valet parking (CAD 45 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Transfers

Airport shuttle (available 24 hours)*

Offsite

Ski shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)

Traveling with children

Children's pool
Childcare in room (surcharge)
Children's menu

What to do

Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sledding nearby

Working away

Business center
Meeting rooms
Computer station
Conference space (40000 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Ski storage

Facilities

Built in 1893
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour health club
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance

Languages

English
French
German
Spanish

Ski

Ski-in/ski-out access
Ski shuttle (surcharge)
Ski storage
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby

Room amenities

Be entertained

LCD television
Cable/satellite TV channels
Pay movies

Home comfort

Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding

What to enjoy

In-room massage

Freshen up

Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Guidebooks/recommendations
Local maps

Special features

Spa

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: CAD 25 per accommodation, per night

Resort fee inclusions:

Additional inclusions

Optional extras

WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)
WiFi is available in public areas for CAD 15 per night (rates may vary)
Wired Internet access is available in guestrooms for CAD 13.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of CAD 38.00 for adults and CAD 19.00 for children (approximately)
Airport shuttle service is offered for an extra charge of CAD 30 per room (one-way)
Ski shuttle service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for CAD 35.0 per night
Airport shuttle service for children up to age 14 costs CAD 0 (one-way)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per night

Parking

Covered self parking costs CAD 40 per day
Covered valet parking costs CAD 45 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Children under 14 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted.

Also known as

Chateau Fairmont

Chateau Frontenac

Chateau Frontenac Fairmont

Fairmont Chateau Frontenac

Fairmont Chateau Frontenac Hotel

Fairmont Chateau Frontenac Hotel Quebec

Fairmont Chateau Frontenac Quebec

Fairmont Frontenac

Frontenac Chateau

Frontenac Fairmont

Fairmont Hotel Quebec City

Fairmont Le Chateau Frontenac Hotel Quebec City

Fairmont Le Chateau Frontenac Quebec/Quebec City

Fairmont Quebec City

Quebec City Fairmont

Fairmont Le Chateau Frontenac Hotel

Fairmont Le Chateau Frontenac Québec City

Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?

Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Fairmont Le Chateau Frontenac?

As of February 4, 2023, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Frontenac on March 5, 2023 start from P 11,001, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Fairmont Le Chateau Frontenac?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Fairmont Le Chateau Frontenac?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Fairmont Le Chateau Frontenac?

Yes, pets are welcome. There's a charge of CAD 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Le Chateau Frontenac?

Yes. Self parking costs CAD 40 per day. Valet parking costs CAD 45 per day. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Fairmont Le Chateau Frontenac?

Yes, an airport shuttle is available. The charge is CAD 30 per room one-way.

What are the check-in and check-out times at Fairmont Le Chateau Frontenac?

You can check in from 4 PM - 3:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Fairmont Le Chateau Frontenac and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Le Chateau Frontenac also has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.

Are there restaurants at or near Fairmont Le Chateau Frontenac?

Yes, there are 3 onsite restaurants, featuring French cuisine and ocean views. Nearby restaurants include Le Feu Sacré (4-min walk), Bello Ristorante (4-min walk), and Baguette & Chocolat (5-min walk).

What's the area around Fairmont Le Chateau Frontenac like?

Fairmont Le Chateau Frontenac is in Old Quebec, a short 1-minute walk from Le Château Frontenac and 4 minutes' walk from Quebec City Town Hall. Travelers say this hotel is in a good location.

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness