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1 room, 2 adults

Hôtel Palace Royal centre-ville

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
775 Honoré-Mercier Ave, Quebec, QC, G1R 6A5, Canada

4-star hotel with indoor pool, near Quebec City Town Hall
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very late check in 😡😡😡Oct 7, 2019
  • Hardwood Floors in the room were constantly coming appart and we had to kick them back…Dec 26, 2020

Hôtel Palace Royal centre-ville

from P4,949
  • Classic Room, 2 Double Beds
  • Signature Room, 1 King bed and Sofa-bed
  • Exterior View Family Suite, 2 Queen and 1 sofa bed
  • Interior Garden Balcony Suite, 1 Queen bed with sofa-bed
  • Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed
  • Classic Room, 1 Queen Bed, Interior
  • Classic Room, 1 Queen bed and glass shower
  • Classic Room, 1 Queen Bed
  • Signature Room, 1 Queen bed and Sofa-bed
  • Suite, 1 Bedroom
  • Suite, 1 Queen Bed and Sofa-bed (Interior)
  • Exterior View Suite, 1 Queen bed and Sofa-bed
  • Suite with Panoramic City View, 1 King bed
  • City View Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Suite, 1 King Bed with Sofa-bed
  • Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed
  • Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

What’s around Hôtel Palace Royal centre-ville

Landmarks

  • In Old Quebec
  • Quebec City Town Hall - 11 min walk
  • Old Port Quebec City - 16 min walk
  • Quebec Cruise Terminal - 18 min walk
  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk
  • Parliament Building - 5 min walk
  • Citadelle of Quebec - 13 min walk

Getting around

  • Jean Lesage International Airport (YQB) - 14 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 20 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms

Arriving/leaving

  • Check-in time 5:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (CAD 21 per day; includes in/out privileges)

  • Onsite valet parking (CAD 27 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4502
  • Conference space size (meters) - 418
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Housekeeping - once per stay
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hôtel Palace Royal centre-ville’s small print

Also known as

  • Hôtel Palace Royal centre-ville Quebec
  • Palace Royal centre-ville Quebec
  • Palace Royal centre-ville
  • Hôtel Palace Royal centre ville
  • Royal Centre Ville Quebec
  • Hôtel Palace Royal centre-ville Hotel
  • Hôtel Palace Royal centre-ville Quebec
  • Hôtel Palace Royal centre-ville Hotel Quebec

Policies

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is licensed under an applicable law.Property Registration Number 160705

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 21 per day with in/out privileges

Valet parking costs CAD 27 per day with in/out privileges

Rollaway beds are available for CAD 15.0 per day

Breakfast costs between CAD 9 and CAD 16.25 for adults, and CAD 6 and CAD 8 for children (approximately)

Cribs/Infant beds are available for CAD 15.0 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hôtel Palace Royal centre-ville

  • Does Hôtel Palace Royal centre-ville offer free cancellation for a full refund?
    Yes, Hôtel Palace Royal centre-ville does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hôtel Palace Royal centre-ville?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hôtel Palace Royal centre-ville?
    Yes. Self parking costs CAD 21 per day. Valet parking costs CAD 27 per day.
  • Is there a pool at Hôtel Palace Royal centre-ville?
    Yes, there's an indoor pool. The swimming pool will be unavailable from January 9 2021 to May 31 2021 (dates subject to change).
  • Are pets allowed at Hôtel Palace Royal centre-ville?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hôtel Palace Royal centre-ville?
    You can check in from 5:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hôtel Palace Royal centre-ville?
    Yes, there's an onsite restaurant, Beffroi Steak House. Nearby restaurants include Sapristi (3-min walk), Un Thé au Sahara (4-min walk), and Au Petit Coin Breton (4-min walk).
  • What is there to do at Hôtel Palace Royal centre-ville and nearby?
    Hôtel Palace Royal centre-ville has an indoor pool and a sauna, as well as a fitness center.

Recent reviews

Fabulous 8.6 From 2,498 reviews

Poor 2.0
Keep your money
Service médiocre et staff indifférent. Le Beffroi Steak House (Service aux chambres) était de basse qualité
Christian, ca2 night trip
Exceptional 10.0
Walkable to old city all hot spots. Good hotel with nice staffs. Parking will be paid extra but it’s indoor.
ca3 night family trip
Exceptional 10.0
Great experience!
Amazing hotel with beautiful rooms, great views, and an ideal neighborhood. LOVE the balcony and the garden area!
Mackenzie, ca2 night trip with friends
Very good 8.0
Great Rate
Fancy place near old Quebec City at a very reasonable rate. Easy check in with friendly service. We stayed 2 nights, the city streets were very quiet the first day (Tuesday) and a little busier the next. So we were able to view the old city with no overcrowding at our own pace.
Denis, ca2 night trip with friends
Exceptional 10.0
The Hotel was fabulous in every way! Alex at the front desk was so nice and helpful. Room amazing. Beautiful view!! Very clean and quiet! Love staying here. Will definitely return. Great location. Everything walkable near by. Walking trail near by at the plains of Abraham , just delightful. Everyhing was perfect. Fun pool with balconies overlooking it.Perfect for long or short stay! Would surely recommend!👍
Evelin, ca1 night romance trip
Very good 8.0
The property is in a great location, central to all main attractions
Mary, ca3 night family trip
Exceptional 10.0
Very nice hotel. Excellent location. Available staff. Enough clean.
Dmitry, ca3 night family trip
Exceptional 10.0
This hotel has a really cool pool in the middle of it, truly unique. The staff were great and friendly.
Eddie, ca2 night family trip
Exceptional 10.0
The room was cosy and very clean enjoyed having coffee bar and microwave. Excellent location and calming environment.
EnriqueAroz, ca2 night romance trip
Exceptional 10.0
Given the current COVID-19 pandemic the hotel completely adhered to requirements for social distancing had several sanitizing stations available while keeping the client feeling welcomed and comfortable. I would highly recommend anyone staying at this hotel, we really enjoyed our stay
CKM, ca2 night romance trip

Hôtel Palace Royal centre-ville