The check-in location differs from the property location; to check in, go to During spring break, check-in may be at the theatre
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
No cribs (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
8 restaurants
8 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities
Grocery/convenience store
Children's menu
What to do
On the beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Rock climbing
Kayaking
Sailing
Surfing/body boarding
Water skiing
Windsurfing
Shopping
Pool table
Table tennis
Access to nearby indoor pool
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Cave exploring nearby
Parasailing nearby
Scooter/moped rentals nearby
Skydiving nearby
Ziplining nearby
Working away
Computer station
Conference space (87 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
7 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness center
18 holes of golf
3 outdoor pools
Free water park
Shopping mall on site
Arcade/game room
Casino
Full-service spa
Marina
Nightclub
3 casino gaming tables
23 casino slot machines
Spa tub
Casino VIP room
Sauna
Massage/treatment rooms
Steam room
Waterslide
Banquet hall
Accessibility
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
September 4, 2023
MARTA
MARTA, 3-night trip
Verified Hotels.com guest review
4/10 Fair
July 25, 2023
Would not recommend
There was no air conditioning or hot water. The rooms were not very clean. Our coffee maker was broke when we asked for a new one it never got replaced. Don’t look for beer in the mini fridge because it won’t be there. Take your own wash cloths because they don’t offer them. The wait staff was excellent.
Ronda
Ronda, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 14, 2023
Quindara
Quindara, 4-night trip
Verified Hotels.com guest review
2/10 Poor
June 29, 2023
C est la pire hôtel que j ai essayer en République dominicaine.tout etait sale aucun service manque de serviette de plage.l eau de la piscine beaucoup trop chaude.la seul chose que j ai trouver bien c etait la vue sur l ocean.aucune chance que je retourne a cette hôtel
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
June 27, 2023
This facility has gone to the floor. I had expended an stay with my family before but now the place is not that clean and rooms need a lot of work. The employees are still friendly and they try to make things at float. I will Not stay there again.
Francisco
Francisco, 5-night family trip
Verified Expedia guest review
4/10 Fair
June 27, 2023
Ismael
Ismael, 5-night trip
Verified Expedia guest review
2/10 Poor
June 27, 2023
John
John, 5-night trip
Verified Expedia guest review
10/10 Exceptional
June 27, 2023
Andrew
Andrew, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 26, 2023
Had an amazing trip, stayed for one week with 7 adults, & 3 children ages 6,7 and 9. Food was good, grounds are beautiful. Rooms were clean and the absolute best part of our stay was the staff, they are extremely friendly.
Damiana
Damiana, 5-night family trip
Verified Expedia guest review
2/10 Poor
June 26, 2023
This has to be one of the worst resorts I have ever stayed at. There is nothing good I have to say about it. The staff was not helpful unprofessional, unorganized way of working. The resort was full of roaches, the rooms were filthy, the plumbing im the sink was leaking every time we turned the water off, the fans were full of dust. I can go on on and on. Overall it was horrible. I couldn’t wait to leave.