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Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout drapes

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea Facing

Aerial view

Superior Room, Sea Facing

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout drapes

Family Room

  • 72 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite (Level)

Free minibar, in-room safe, desk, blackout drapes

Premium Suite (Level)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Free minibar, in-room safe, desk, blackout drapes

Double Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Beach/ocean view

Room, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 798 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to During spring break, check-in may be at the theatre
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 8 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Rock climbing
  • Kayaking
  • Sailing
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Table tennis
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Computer station
  • Conference space (87 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Shopping mall on site
  • Arcade/game room
  • Casino
  • Full-service spa
  • Marina
  • Nightclub
  • 3 casino gaming tables
  • 23 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Reviews

6.4

Good

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

MARTA, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend
There was no air conditioning or hot water. The rooms were not very clean. Our coffee maker was broke when we asked for a new one it never got replaced. Don’t look for beer in the mini fridge because it won’t be there. Take your own wash cloths because they don’t offer them. The wait staff was excellent.
Ronda, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quindara, 4-night trip
Verified Hotels.com guest review

2/10 Poor

C est la pire hôtel que j ai essayer en République dominicaine.tout etait sale aucun service manque de serviette de plage.l eau de la piscine beaucoup trop chaude.la seul chose que j ai trouver bien c etait la vue sur l ocean.aucune chance que je retourne a cette hôtel
David, 3-night trip
Verified Hotels.com guest review

6/10 Good

This facility has gone to the floor. I had expended an stay with my family before but now the place is not that clean and rooms need a lot of work. The employees are still friendly and they try to make things at float. I will Not stay there again.
Francisco, 5-night family trip
Verified Expedia guest review

4/10 Fair

Ismael, 5-night trip
Verified Expedia guest review

2/10 Poor

John, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing trip, stayed for one week with 7 adults, & 3 children ages 6,7 and 9. Food was good, grounds are beautiful. Rooms were clean and the absolute best part of our stay was the staff, they are extremely friendly.
Damiana, 5-night family trip
Verified Expedia guest review

2/10 Poor

This has to be one of the worst resorts I have ever stayed at. There is nothing good I have to say about it. The staff was not helpful unprofessional, unorganized way of working. The resort was full of roaches, the rooms were filthy, the plumbing im the sink was leaking every time we turned the water off, the fans were full of dust. I can go on on and on. Overall it was horrible. I couldn’t wait to leave.
Olivia, 3-night family trip
Verified Expedia guest review