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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Playa Paraiso

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Photo gallery for Naala Tulum

Exterior
Exterior
Down comforters, minibar, in-room safe, desk
Terrace/patio
Bar (on property)
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is P3,796
P4,854 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Down comforters, minibar, in-room safe, desk

Deluxe Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Free breakfast
  • Airport transfer
  • Free WiFi
9.0 out of 10, Wonderful, (280)
The price is P4,318
P5,627 total
includes taxes & fees
Mar 13 - Mar 14
Prana Boutique Hotel
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About the neighborhood

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 1 min walk - 0.1 km
  • Las Palmas Public Beach - 5 min drive - 3.5 km
  • Tulum Mayan Ruins - 7 min drive - 4.0 km
  • Playa Paraiso - 10 min drive - 4.3 km
  • Playa Ruinas - 10 min drive - 4.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Naala Tulum

At Naala Tulum, you'll be just a 5-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 1.55 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 6)

Parking

  • Self parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Naala Tulum?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an onsite restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Tulum National Park. Travelers say this hotel is in a good location.

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Naala Tulum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Will stay again.
The hotel was very nice and clean. Staff was helpful and informative.
Keisha, 2-night trip

10/10 Exceptional

Very nice place. Super friendly staff and a great complimentary breakfast.
CLAUDIO, 1-night trip

8/10 Very good

Tulum first time
Definitely not a 4 star hotel. Very good eatery just outside called Casa Sofia. Need to rent a bike to go anywhere. Taxis are a robbery
Mati, 5-night trip

2/10 Poor

Bedbugs
Bedbugs
Kevin, 2-night trip

10/10 Exceptional

hotel super limpio y personal super amable
marian, 1-night trip

10/10 Exceptional

Clean place, very good room
Tomas, 2-night trip

10/10 Exceptional

I had had a wonderful experience the food not that good but not a biggy
lakendra, 1-night trip

8/10 Very good

Staff is very friendly. Specially waiter at the restaurant for breakfast
Carmen, 2-night trip

10/10 Exceptional

I was surprised how nice it was for the price.
Derek, 1-night trip

10/10 Exceptional

Love the staff and great breakfast!
Jessica, 8-night trip

10/10 Exceptional

The front of the hotel was difficult to find as there is an empty building in front of it. An employee saw me looking and brought me in. Once inside the staff was curteous and helpful. The hotel wss clean ans inviting and surrounding area was easy to navigate.
Christina, 1-night trip

10/10 Exceptional

We really enjoyed our 10 days stay. They were doing some maintenance while we were there. That's to be expected on any property. Our bed in our room was very comfortable. The employees really made our stay. They were so nice and accommodating. Shout out to Yessabel. She works the front desk and was so nice. We rented bikes from the hotel the whole time . We road to the public beach(approx. 2 mi.) and all around the city. Too many good restaurants to mention. Bateys mojitos are a must!

8/10 Very good

The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
Werner, 2-night trip

6/10 Good

Great hotel and ok location but unfortunately very easy to hear tv from one room to another so a lot of noise from this and difficult to sleep also expensive simple breakfast
Brian, 2-night trip

10/10 Exceptional

Was very nice. Staff was very friendly and right there for you!
Helen, 1-night trip

10/10 Exceptional

That fabulous lobby and rooftop amenities.
Andres, 1-night trip

10/10 Exceptional

Lovely hotel with an amazing rooftop pool!
Amy Louise, 4-night trip

10/10 Exceptional

Loved my stay here
Jen, 3-night trip

10/10 Exceptional

Great stay… staff was really nice and they were really accommodating. Will definitely stay here again.
Terrance, 4-night trip

10/10 Exceptional

Great hotel
Helpful staff, clean and very comfy room. Located perfect between downtown Tulum and the beach. I would absolutely recommend this hotel to anyone.
3-night trip

10/10 Exceptional

Beautiful Property Clean Modern Great location
Christopher, 1-night trip

8/10 Very good

The location of Naala was perfect. Convenient store is walking distance and Super Aki is a 5 minute drive. Gas station is also very close, and many good food spots that are walking distance from the hotel. The rooms are clean and very well taken care of.
Andrew, 5-night trip

8/10 Very good

Property is beautiful and great location

10/10 Exceptional

It was easy check in, beautiful lobby, and easy to get to and head out to airport.. Highly recommend it.
Guiomar, 1-night trip

10/10 Exceptional

Such a peaceful property, just close enough yet far enough from all the noise and nightlife
Carlton, 3-night trip