Vienna (XWW-Vienna West Train Station) - 10 min walk
Vienna West Station - 10 min walk
Neubaugasse U-Bahn - 2 min walk
Zieglergasse U-Bahn - 2 min walk
Kaiserstraße Tram Stop - 7 min walk
Airport shuttle (surcharge)
Restaurants
Cafe Ritter - 2 min walk
Starbucks - 2 min walk
Barfly‘s Club - 1 min walk
Tchibo GmbH - 1 min walk
Duran Superimbiss GmbH - 1 min walk
About this property
NH Collection Wien Zentrum
NH Collection Wien Zentrum features a rooftop terrace and puts you within a 15-minute walk of Naschmarkt. Guests indulge in massages, then grab a bite to eat at the restaurant. A 24-hour fitness center, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Neubaugasse U-Bahn is steps away and Zieglergasse U-Bahn is 2 minutes.
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 24.90 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11 AM on weekdays and 7 AM–noon on weekends
Restaurant
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness center
Bicycle parking
Sauna
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Airport shuttle service is offered for an extra charge of EUR 45 per person (roundtrip)
Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Parking is available nearby and costs EUR 24.90 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.
Also known as
NH Wien Zentrum Hotel Vienna
NH Wien Zentrum Hotel
NH Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Nh Atterseehaus Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Frequently asked questions
Does NH Collection Wien Zentrum offer free cancellation for a full refund?
Yes, NH Collection Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Wien Zentrum?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees.
Is airport shuttle service offered by NH Collection Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 45 per person roundtrip.
What are the check-in and check-out times at NH Collection Wien Zentrum?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at NH Collection Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at NH Collection Wien Zentrum and nearby?
NH Collection Wien Zentrum has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near NH Collection Wien Zentrum?
Yes, there's an onsite restaurant.
What's the area around NH Collection Wien Zentrum like?
NH Collection Wien Zentrum is in Neubau, a short 2-minute walk from Neubaugasse U-Bahn and 12 minutes' walk from Naschmarkt.
NH Collection Wien Zentrum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
October 8, 2024
Great find in Vienna!
We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!
Michael
Michael, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
September 21, 2024
We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic.
I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days.
On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception.
It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above.
All in all disappointing but the city is breathtaking
Elizabeth
Elizabeth, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 6, 2024
Luis
Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 4, 2024
Great location huge rooms
For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center
Oren
Oren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 1, 2024
Andrei
Andrei, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 1, 2024
Best choice for vacation
Very quiet hotel with very good service and big rooms.
Andrei
Andrei, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
June 12, 2024
Viorel
Viorel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
June 10, 2024
Location, size, service were all excellent.
Frank
Frank, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
May 28, 2024
good
isobel
isobel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2024
Rina
Rina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 18, 2024
Great hotel at an excellent location.
Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.
Joel
Joel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
February 26, 2024
Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.
Karen Yumul De
Karen Yumul De, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
February 9, 2024
Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!
Carlos
Carlos, 6-night trip
Verified Orbitz guest review
10/10 Exceptional
January 28, 2024
Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!
Hannah
Hannah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
January 21, 2024
Simply amazing
Wonderful stay, beautiful & spacious room, really nice and comfy and perfect location on one of the most famous streets in Vienna!
Diana
Diana, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
December 15, 2023
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 21, 2023
It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room.
Also, the breakfast room is sub-par.
stefano
stefano, 4-night family trip
Verified Hotels.com guest review
6/10 Good
October 5, 2023
5* für die grossartige Lage, U-bahn Station zu vielen Sehenswürdigkeiten direkt daneben, aber da hörts leider auch auf. Check-in lief sehr speditiv und unkompliziert. Gang zum Lift war etwas verwirrend, da die abgenutzten Wände, haufenweise Holz Paletten und kapputte flackernde Lichter eher an einen Gang fürs Personal vermuten liess.Zimmer war dann aber geräumig und bot viel Platz. Leider haben Ameisen dieselbe Erfahrung gemacht da sie uns jeden Tag im Bad begrüssten. Hotel Staff war nicht unfreundlich, aber eine Gastronomische Herzlichkeit wie sie in vielen Teilen der Welt gelebt wird war schlichtwrg inexistent. Oder gehört das doch zum Wiener "Flair" da diese Erfahrung in praktisch jedem Etaiblissment gemacht wurde?!
Sandro
Sandro, 4-night family trip
Verified Ebookers guest review
8/10 Very Good
October 4, 2023
Sharon
Sharon, 5-night trip
Verified Expedia guest review
6/10 Good
September 28, 2023
Great location, dirty room.
1. The room we got had dirty walls and spiders coming out of the ceiling.
Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling.
2. Room cleaning service missed our room one day.
3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out.
4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good.
5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.
Leolit
Leolit, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 1, 2023
Mikhael miki
Mikhael miki, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
August 15, 2023
Property location was great - in the middle of the city so very convenient. However, the property is on the older side and a bit run down. A/C wasn’t super strong so you might have issues during peak summer time (when we stayed). The hot water also suddenly went out one morning while we were showering. Someone from the maintenance team came & checked but was not able to figure it out. Ended up showering in an un-used room.
Overall, wasn’t terrible but was not super positive either.
Kyle
Kyle, 3-night family trip
Verified Expedia guest review
6/10 Good
August 2, 2023
Sharon
Sharon, 2-night trip
Verified Expedia guest review
8/10 Very Good
July 4, 2023
Very friendly staff (e.g., Nadine)
Great location
Free drink if you do not require housekeeping for a day
- Room and amenities are not the newest
- Small stain on the bedsheets
Ting Wai
Ting Wai, 3-night family trip
Verified Expedia guest review
4/10 Fair
June 27, 2023
Dirty old building. Floors in room were sticky, dirty with ants everywhere! Terrible