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Hotel Mercure Wien Zentrum

4.0 star property
4-star hotel with restaurant, near St. Stephen's Cathedral

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Hotel Mercure Wien Zentrum

Photo gallery for Hotel Mercure Wien Zentrum

Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Business center
Free toiletries, hair dryer, towels

Overview of Hotel Mercure Wien Zentrum

8.4 out of 10 Very Good
8.4/10 Very Good

Property highlights

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Fleischmarkt 1a, Vienna, Vienna, 1010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

About this area

What's nearby

  • In Innere Stadt
  • St. Stephen's Cathedral - 4 min walk
  • Hofburg Imperial Palace - 9 min walk
  • Vienna State Opera - 14 min walk
  • Vienna Christmas Market - 18 min walk
  • Prater - 23 min walk
  • Stephansplatz - 1 min drive
  • Spanish Riding School - 5 min drive
  • Belvedere - 4 min drive
  • Albertina - 5 min drive
  • Naschmarkt - 5 min drive

Getting around

  • Vienna International Airport (VIE) - 21 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 24 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Schwedenplatz U-Bahn - 4 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Salztorbrücke Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hard Rock Cafe - 1 min walk
  • Cafe Daniel Moser - 1 min walk
  • Hungry Guy - 1 min walk
  • Krah Krah - 1 min walk
  • Bermuda Bräu - 1 min walk
Map

About this property

Hotel Mercure Wien Zentrum

Putting you in a great location within a 15-minute walk of St. Stephen's Cathedral and Vienna State Opera, Hotel Mercure Wien Zentrum offers an airport shuttle (available 24 hours) for EUR 37 per vehicle one way. For a bite to eat, guests can check out GO!Wien, which serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. The property is just a short walk to public transportation: Schwedenplatz U-Bahn is 4 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

Croatian, English, French, German, Greek, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (1 total)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of EUR 69 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 9 per pet, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mercure Wien Zentrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mercure Wien Zentrum?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9 per pet, per night.
Is parking offered on site at Hotel Mercure Wien Zentrum?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Mercure Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 37 per vehicle one way.
What are the check-in and check-out times at Hotel Mercure Wien Zentrum?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Mercure Wien Zentrum and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes segway rentals. Hotel Mercure Wien Zentrum also has access to a nearby outdoor pool.
Are there restaurants at or near Hotel Mercure Wien Zentrum?
Yes, there's an onsite restaurant, GO!Wien.
What's the area around Hotel Mercure Wien Zentrum like?
Hotel Mercure Wien Zentrum is in Innere Stadt, a short 4-minute walk from Schwedenplatz U-Bahn and 4 minutes' walk from St. Stephen's Cathedral.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Helpful and accommodating
I happened to get sick the day after arrival. They were super attentive, managed to extend our stay, and inquired about my health with discretion. Great location and superior customer service.
Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anja, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Needs ironing facilities in rooms. No hair conditioner.
teriesa b, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Well located Vienna hotel.
I've stayed at this hotel before. Excellent location, close to most amenities and public transport. Friendly service. Complimentary still and sparkling water in fridge in room. Room clean and quiet. Lots of eating options nearby.
Brendan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is tucked away in a bit of a side street so it was very quiet during the night. Felt very safe. Staff were particularly helpful. Ive stayed here before and will stay here again when im next in vienna.
Darren, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fairly well situated
Jean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The great location and all the workers were amazing!
Verified Expedia guest review

10/10 Exceptional

GREAT LOCATION VERY GOOD BREAKFAST THE STAFF VERY HELPFULL .
Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liad, 4-night trip
Verified Hotels.com guest review