January 20, 2023
Dirty shower and A/C failure. Too hot!!!
The air conditioning did not work, it was about 27 Celsius the entire night. We informed the front desk attendant and she had us change rooms, but it was the exact same issue. She told us the technician would be looking into it, and we never heard anything after that. A for effort on the attendants part, she did show genuine concern and effort, but I believe the hotel failed to provide a quality comfort. We woke up covered in sweat thanks to the heat. The shower floor was also quite dirty, so that likely wasn’t cleaned prior to our stay either. Overall a 2/10, and the 2 is strictly for the attendant who tried her best to cover for the hotels failure.
Thanya, 1-night trip
Verified Hotels.com guest review