We ordered a room with a queen bed and got a room with two adjoining beds which is not comfortable when the beds also sink, I turned to the receptionist and said he would check my reservation, he did check and told me you are right, you will be replaced with either a maple or a bed today, during the day I contacted the reception several times and was constantly told I want it to be taken care of. Until the day of our departure, it was not taken care of. And so we stayed at the hotel for 5 nights in a bed not as we ordered. If we had known in advance that this would be the case, we would not have rented a room in this hotel. In addition to that, on our fifth day we arrived at the dining room at 8:45 a.m. Everything was almost Empty, vegetables, cheeses, breads, there was only one employee, when I asked her why there were no vegetables and omelets, she told me there was no one to prepare them. Really a big disappointment from the hotel.